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BEST WESTERN Plus Evergreen Inn & Suites

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32124 25th Avenue S, Federal Way, WA 98003-6014
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BEST WESTERN Plus Evergreen Inn & Suites
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • German first
  • Japanese first
  • Spanish first
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    (423)
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    (81)
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    (79)
  • Dec-Feb only
    (66)
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1 review
1 of 5 stars Reviewed yesterday NEW

We booked and prepaid for this hotel through TripAdviser and their associated booking service getaroom.com. NEVER AGAIN! We booked this hotel over a week in advance, confirmed two days prior with the hotel directly, and when we arrived to call for the shuttle they said sorry we are all booked! I called getaroom and they were unable to find us... More 

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Surrey, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I managed to get an early check in but not as early as I would have like (waited 90 minutes). There was only one elevator in operation as the 2nd elevator was not working, resulting in longer wait times. I stayed there as I was there with a friend to take in the Blue Jays-Mariner games

Review collected in partnership with Best Western

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Phoenix
3 of 5 stars Reviewed 5 days ago NEW

one elevator did not work, ice machines did not work on several floors; only warm water in bathroom. Nice looking hotel and breakfast was excellent (except they do not open until 6:30 on Sat (too late for our flight)

Review collected in partnership with Best Western

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Ephrata, Washington
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very nice, clean, and the service was great. They have a wonderful breakfast. The entire family enjoyed their stay. Thanks to the very nice lady at the check in counter. It seems the website that I used to book the room made a mistake and tried to put all four of use in a room with one... More 

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Twin Falls, Idaho
5 of 5 stars Reviewed 1 week ago

enjoyed the stay.. staff friendly and helpful.. easy to get to and get around the town and area from where it is located. moved rooms one day and even had the manager J. help us move the luggage ... would stay again.. plus breakfast was very good

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Grain Valley, Missouri
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is easy to get to from the highway. It is south of Seattle so the traffic is not terrible. I had 2 issues with this hotel but neither were a real big deal. First, there were 2 elevators. One was out of order during our overnight stay. This was a bit of an issue as we were staying... More 

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parker, United States
1 review
1 of 5 stars Reviewed 1 week ago

Front desk staff was very poor when it came to helping the guest in a room change situation. Especially the front desk manager does not care about the guest comfort. Water pressure in the toilet is very poor. A/C does not work properly the thermostat is horrible even if you turn the thermostat down to 60 F it does not... More 

Review collected in partnership with Best Western

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Travelers are raving about these Federal Way hotels

Minneapolis
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for five nights. The hotel is in a great location for travel. It's close to public transportation (that allows you to avoid driving and parking in Seattle), a mall, and a wide variety of restaurants. The amenities are good. We enjoyed the pool. Their breakfast was excellent. The only negative was using the elevator in the mornings.... More 

Was this review helpful? Yes 1
Victoria, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel offering first class service at reasonable prices and with a friendly staff. This hotel is convenient to Seatac and a 30 min drive to Seattle. There are restaurants nearby and everything is very handy.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 weeks ago

I made the mistake of leaving 3 items in the closet when we left. I called right away and returned to grab the items. One of my dresses had been stolen. The head housekeeping lady told me she trusted her staff and I was basically SOL. I called for 5 days straight days before the manager finally called me back.... More 

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