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Courtyard Seattle Federal Way

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31910 Gateway Center Blvd. South, Federal Way, WA 98003
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Courtyard Seattle Federal Way
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Courtyard Seattle Federal Way
Courtyard Seattle Federal Way
Courtyard Seattle Federal Way
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116 reviews from our community

Traveler rating
    41
    45
    24
    3
    3
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16
10
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Seattle Federal Way
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Anchorage, Alaska
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

Beautiful lobby and bar area with fireplace and great décor. Staff was always friendly and helpful. Very clean and comfortable room with needed amenities. Easy access to 1-5 and Hwy 405. Would definitely stay here again.

Was this review helpful? Yes
SEAFW, General Manager at Courtyard Seattle Federal Way, responded to this review

Thank you for taking the time to share your feedback! I'm happy to hear that you enjoyed our updated lobby and Bistro, as well as our convenient location. We appreciate your business, and hope to welcome you back soon. Sincerely, Jenny Vasquez General Manager More 

Miami, Florida
Top Contributor
191 reviews 191 reviews
15 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed August 28, 2014

I stayed 1 night in the Federal Way Courtyard and found it very comfortable with modern décor and amenities. The best was their helpful staff. Right from the airport pick up driver, to the receptionist and the hugely entertaining and engaging old lady at their Bar and Restaurant....everyone was upbeat, courteous and went the extra mile. The rooms were well... More 

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Post Falls, Idaho
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2014

Easy to find just off of I-5. I found the staff friendly and helpful. Very clean rooms with comfy beds. Free wifi was a nice plus. Good location for shopping and restaurants. Would definitely stay here again!

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Villa Hills, KY
Top Contributor
50 reviews 50 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 6, 2014

I have stayed at this hotel many times over the past three years. Unfortunately, it has fallen a victim to the "New Lobby" gimmick that Courtyard has been employing. That is they completely renovate the lobby of the hotel and make it look extremely nice, yet completely neglect the rooms where guests will actually spend most of their time while... More 

Was this review helpful? Yes 1
SEAFW, General Manager at Courtyard Seattle Federal Way, responded to this review

Thank you for taking the time to review our hotel. We are always interested in the comments of our guests as it gives us an opportunity to continually improve. We do have a rooms renovation scheduled for the first quarter of 2015. We are very excited about this renovation! I hope you give us another opportunity in the future and... More 

Columbus, OH
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed July 5, 2014

Courtyard located just off I-5 south of Seattle in Federal Way. Close to multiple restaurants and shopping areas for essentials. Staff was polite. Like the cafe style that the Courtyards have gone to as for breakfast it is fairly easy to grab a quick bite. Service was quicker there than many of the other Courtyards I've visited. workout room nicely... More 

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SEAFW, Manager at Courtyard Seattle Federal Way, responded to this review

Thank you for your kind comments regarding your recent stay and the areas we need to improve in. I have forwarded your comments to our Maintenance Chief regarding the issues with the equipment in our work-out room. I apologize for for the "scratchy" towels you experienced in your room. We are in the process of replacing all of them with... More 

West Hartford, Connecticut
Top Contributor
76 reviews 76 reviews
75 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 4, 2014

This Courtyard was pretty good and met all my expectations. The only concern was that the room was dated and although there are balconies, I don't think you can go out on them (I couldn't in my suite). The location indeed was very convenient.

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Tampa, Florida
Top Contributor
99 reviews 99 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 30, 2014

Hotel has newer lobby, but rooms seem dated with thin scratchy towels. Room was clean, staff pleasant. Breakfast isn't free and they overcharge for what you get. They have a shuttle to airport, but limited hours 6am-8pm. Location is great, walking distance to decent restaurants easy on/off I5. Just remember to ask for room not facing highway. Charging for breakfast... More 

Was this review helpful? Yes
SEAFW, Front Office Manager at Courtyard Seattle Federal Way, responded to this review

Greetings, thank you for taking the time to share and review your recent stay with us. We appreciate and value the comments. We were sorry to hear we did not meet all your expectations. We strive to provide a clean and comfortable hotel, excellent food and outstanding staff. We will certainly be replacing the towels with our newly purchased ones.... More 

Los Angeles
Top Contributor
104 reviews 104 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed May 30, 2014

I was here on business several times last year. Why did I give it a 5/5 for your traditional Courtyard? It's because of all the factors that most people choose in a hotel. Hotel shuttle service? You got it. Friendly staff? They all knew my name and always wished me a good morning/good evening/welcome back. Breakfast? Among the best I... More 

Was this review helpful? Yes 1
Sturgeon Bay
Top Contributor
163 reviews 163 reviews
79 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed May 26, 2014

This is a nice hotel, but it has a fatal flaw. There is no coffee available after 10 am. They close their little restaurant and don't open again until dinner time. It was very frustrating to be holding a workshop on site and to not have coffee available for purchase during break! Government rules prohibited us from providing any food... More 

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SEAFW, Manager at Courtyard Seattle Federal Way, responded to this review

Thank you so much for staying with us and attending meetings while here. We appreciate and value your feedback. I realize your stay was not what you expected. I apologize we may not have met all your needs. I wanted to take a moment and let you know we do have coffee service, food and snacks available through our Market... More 

Saint Paul, Minnesota
Top Contributor
93 reviews 93 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 19, 2014

I was here on business and found this hotel to be pretty average. The shuttle was nice and the driver was helpful to tell us where to go for dinner (there is a lot in walking distance nearby). Checkin was quick and the lobby is obviously updated. My room was clean and had a mini frig. There was not a... More 

Was this review helpful? Yes 1
SEAFW, General Manager at Courtyard Seattle Federal Way, responded to this review

Thank you for taking the time to post a review for our hotel. We appreciate your comments on our service and cleanliness of our guest rooms. I can understand we were unable to meet all your expectations. Our apologies for not being able to meet all your needs during your stay. We do have an alternative solution for no safes... More 

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Additional Information about Courtyard Seattle Federal Way

Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Location: United States > Washington > Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Seattle Federal Way 3*
Number of rooms: 160
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Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard

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