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All 12 Federal Way hotels

Courtyard by Marriott Seattle Federal Way

3.0 of 5 Hotel   |   31910 Gateway Center Blvd. South, Federal Way, WA 98003
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Ranked #4 of 12 Hotels in Federal Way
A recent review
5 of 5 stars reviewed 5 weeks ago
RizArien New York City, New York
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105 reviews from our community

Traveler rating
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    21
    3
    3
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
147 reviews 147 reviews
14 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed 1 night in the Federal Way Courtyard and found it very comfortable with modern décor and amenities. The best was their helpful staff. Right from the airport pick up driver, to the receptionist and the hugely entertaining and engaging old lady at their Bar and Restaurant....everyone was upbeat, courteous and went the extra mile. The rooms were well... More

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Post Falls, Idaho
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 22, 2014

Easy to find just off of I-5. I found the staff friendly and helpful. Very clean rooms with comfy beds. Free wifi was a nice plus. Good location for shopping and restaurants. Would definitely stay here again!

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Villa Hills, KY
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 6, 2014

I have stayed at this hotel many times over the past three years. Unfortunately, it has fallen a victim to the "New Lobby" gimmick that Courtyard has been employing. That is they completely renovate the lobby of the hotel and make it look extremely nice, yet completely neglect the rooms where guests will actually spend most of their time while... More

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SEAFW, General Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Thank you for taking the time to review our hotel. We are always interested in the comments of our guests as it gives us an opportunity to continually improve. We do have a rooms renovation scheduled for the first quarter of 2015. We are very excited about this renovation! I hope you give us another opportunity in the future and... More

Columbus, OH
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed July 5, 2014

Courtyard located just off I-5 south of Seattle in Federal Way. Close to multiple restaurants and shopping areas for essentials. Staff was polite. Like the cafe style that the Courtyards have gone to as for breakfast it is fairly easy to grab a quick bite. Service was quicker there than many of the other Courtyards I've visited. workout room nicely... More

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SEAFW, Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Thank you for your kind comments regarding your recent stay and the areas we need to improve in. I have forwarded your comments to our Maintenance Chief regarding the issues with the equipment in our work-out room. I apologize for for the "scratchy" towels you experienced in your room. We are in the process of replacing all of them with... More

West Hartford, Connecticut
Top Contributor
66 reviews 66 reviews
66 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 4, 2014

This Courtyard was pretty good and met all my expectations. The only concern was that the room was dated and although there are balconies, I don't think you can go out on them (I couldn't in my suite). The location indeed was very convenient.

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Tampa, Florida
Top Contributor
81 reviews 81 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 30, 2014

Hotel has newer lobby, but rooms seem dated with thin scratchy towels. Room was clean, staff pleasant. Breakfast isn't free and they overcharge for what you get. They have a shuttle to airport, but limited hours 6am-8pm. Location is great, walking distance to decent restaurants easy on/off I5. Just remember to ask for room not facing highway. Charging for breakfast... More

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SEAFW, Front Office Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Greetings, thank you for taking the time to share and review your recent stay with us. We appreciate and value the comments. We were sorry to hear we did not meet all your expectations. We strive to provide a clean and comfortable hotel, excellent food and outstanding staff. We will certainly be replacing the towels with our newly purchased ones.... More

Los Angeles
Top Contributor
103 reviews 103 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 30, 2014

I was here on business several times last year. Why did I give it a 5/5 for your traditional Courtyard? It's because of all the factors that most people choose in a hotel. Hotel shuttle service? You got it. Friendly staff? They all knew my name and always wished me a good morning/good evening/welcome back. Breakfast? Among the best I... More

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Sturgeon Bay
Top Contributor
151 reviews 151 reviews
72 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 26, 2014

This is a nice hotel, but it has a fatal flaw. There is no coffee available after 10 am. They close their little restaurant and don't open again until dinner time. It was very frustrating to be holding a workshop on site and to not have coffee available for purchase during break! Government rules prohibited us from providing any food... More

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SEAFW, Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Thank you so much for staying with us and attending meetings while here. We appreciate and value your feedback. I realize your stay was not what you expected. I apologize we may not have met all your needs. I wanted to take a moment and let you know we do have coffee service, food and snacks available through our Market... More

Saint Paul, Minnesota
Top Contributor
72 reviews 72 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 19, 2014

I was here on business and found this hotel to be pretty average. The shuttle was nice and the driver was helpful to tell us where to go for dinner (there is a lot in walking distance nearby). Checkin was quick and the lobby is obviously updated. My room was clean and had a mini frig. There was not a... More

Was this review helpful? Yes 1
SEAFW, General Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Thank you for taking the time to post a review for our hotel. We appreciate your comments on our service and cleanliness of our guest rooms. I can understand we were unable to meet all your expectations. Our apologies for not being able to meet all your needs during your stay. We do have an alternative solution for no safes... More

White Rock, British Columbia, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 26, 2014

Everything you need is here. Quick check-in, nice little store in the lobby for anything you forgot, and a wonderful little café for breakfast or evening cocktail. Rooms were dated but very clean. Pool is great for the kids too.

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SEAFW, General Manager at Courtyard by Marriott Seattle Federal Way, responded to this review

Thank you for taking time to provide feedback about your stay! I'm happy to hear that you enjoyed the convenience of our 24 hour Market, as well as our Bistro food and beverage options. We appreciate your business, and hope to welcome you back soon! Sincerely, Jenny Vasquez General Manager More

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Additional Information about Courtyard by Marriott Seattle Federal Way

Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Location: United States > Washington > Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Seattle Federal Way 3*
Number of rooms: 160
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Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard
Courtyard Seattle Federal Way

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