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Extended Stay America - Seattle - Federal Way

2.5 of 5
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1400 S. 320th Street, Federal Way, WA 98003
Extended Stay America - Seattle - Federal Way
Best prices for: 1 room 1 guest
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Ranked #7 of 12 Hotels in Federal Way
A recent review
5 of 5 stars Reviewed April 28, 2015
Jill J Henderson, Nevada
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60 Reviews from our TripAdvisor Community

Traveler rating
    21
    15
    11
    6
    7
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17
9
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

there were several issues at extended Stay America in Federal Way one the keys were constantly not working even though we did not put him in a magnetic place. the hallway floors and the elevator floors were always very dirty not cleaned on a regular basis. the trash room was over filled with trash. the trash cans in the lobby... More 

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Portland, Oregon
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 25, 2015

I marked this as a business trip due to the nature of why we (me and my boyfriend) stayed here for 19 nights, and this was due to his job. This is an unbiased review coming from someone who has extensively traveled all over the United States for business and across the world, both for leisure and business in Asia,... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to read about customer service you received during your stay. Please accept our apologies. To ensure that a situation like yours doesn't happen again, my team is going to work on communication and making sure each guest is treated with respect. We continually work to improve our hotel,... More 

Travelers are raving about these Federal Way hotels

Henderson, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2015

The stay was perfect for us. The hotel was very clean. The staff was very competent especially the manager. I would stay here again for sure as it was close to shopping and restaurants. Its also reasonably priced for the Seattle area.

Was this review helpful? Yes 1
Yulee, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

We had two consecutive reservations and the staff was very accommodating by making sure we kept the same room and did not have to check out and check back in. Although the rooms don't come supplied with normal amenities such as a hair dryer, all you have to do is ask the staff and you've got it. The rates were... More 

Was this review helpful? Yes 1
Federal Way, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

once again i was amazed at the great service and accommodations of this wonderful property the staff , superb spacious room great staff and so close to downtown federal way i definitely would recommend this property to friends and family meets my approval rating once again a definite must stay at extended stay

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 14, 2015

Hotel is OK if you're hard of hearing and don't mind rooms that smell like old gym bags. Was awakened repeatedly at night by slamming doors and noisy people. There is apparently no insulation between the walls and you can hear your neighbor snoring. Also the dogs barking inside adds to the ambiance. The hotel advertised free breakfast. It's muffins... More 

Was this review helpful? Yes 2
California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

The staff was friendly and helpful. The price was right. The room was quiet and clean. Good value. Will stay there again. We highly recommend this place. Your home away from home. Stayed three nights.

Was this review helpful? Yes 1
Orange County, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 28, 2015

Stayed here superbowl weekend. We are from California and were relocating to Washington. We were planning on staying at this property when we moved, just until our house new home was ready. I was so disappointed in the cleaniness of the room. The elevator was dirty with bits of trash and spills for the whole weekend. Our 2nd floor hallway... More 

Was this review helpful? Yes 3
Manager_11525, Owner at Extended Stay America - Seattle - Federal Way, responded to this review

Thank you for taking the time to post your review. Our team is working together to ensure that the concerns you faced at our location are never repeated. Your feedback provides us with an opportunity to know where we need to focus our training to ensure your concerns are immediately addressed. We sincerely hope you would consider giving us another... More 

San Pedro, Ca
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

I come to Seatte quarterly for business. My room is always clean and ready to go. I do smoke and respect those that don't. This hotel really helps me do that by keeping the place well aired-out. Hotel is very close to the business district in Federal Way including restaurants and shopping. I will continue and my next stay is... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed February 22, 2015

Stayed in "pet allowed" room; Very clean, no pet smell, no evidence of previous pets. Only negative was strong smoking odor in evenings, in No Smoking room. Solved by running bathroom fan. Would have been nice to have coffee and water available in Lobby all day. Room was VERY clean, even under bed. The staff was very friendly.

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