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All 12 Federal Way hotels

Extended Stay America - Seattle - Federal Way

2.5 of 5 Hotel   |   1400 S. 320th Street, Federal Way, WA 98003
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Ranked #7 of 12 Hotels in Federal Way
A recent review
5 of 5 stars Reviewed October 17, 2014
Ji O
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46 reviews from our community

Traveler rating
    15
    12
    9
    6
    4
See reviews for
13
8
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
5 of 5 stars Reviewed October 17, 2014

the staffs there named Maya and Danielle were very helpful in finding what was needed. I recommend this place for whoever is going to Federal Way for pricewise, "service-wise" and location-wise. The breakfast "grab and go" was included in the trip which I thought was very convenient. The room didn't smell like smoke since I requested "no smoke smell in... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our great staff, your quiet room and our grab-and-go breakfast during your stay with us. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in... More

Smithtown, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

Alright, I booked this through Cheaptickets because they offered a stellar discount and I had a fifty dollar credit with them, so I got the suite for $150 for three nights. Boom, killer price. I had booked the room back in June and after reading the dismal reviews, anxiety naturally emerged. But no fear! We arrived late on Thursday (10/2)... More

Was this review helpful? Yes
Tarboro, North Carolina, United States
1 review
5 of 5 stars Reviewed October 3, 2014

I highly recommend this hotel to everyone. The hotel staff was very professional, pleasant and helpful. I arrived early at 12:30 pm, even though the check-in time was at 3:00 pm, they checked me in with no problem. The lobby and room was very clean. The breakfast was great. The manager whose name is Wyatt was awesome, courteous, understanding and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our staff, our grab-and-go breakfast and the cleanliness of our hotel. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

After travelling from the westcoast to the eastcoast and back to the westcoast.I found extended stay Federal way one of the best hotel under 100.dollars that i stayed in.Danielle at the front desk was one of the most professional staff i ever delt with.The only negative comment i have is they could use a stronger air freshener.I would stay there... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that our staff gave you the great quality of service your deserve. Thank you for choosing Extended Stay America. We hope to see you again soon. More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

Arrived at the hotel, the lady at the front desk was pleasant, at least when she wasn't flirting with another man at the counter. The room was okay, but needed drastic cleaning. There was dust everywhere. My wife likes things clean and took a half an hour to clean the room. Don't count on the help if you need extras,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

James - Thank you for taking the time to tell us about your experience. We are very disappointed to hear that your room was not cleaned properly and that you experienced a smoke odor. We will review your feedback with our housekeeping staff to make sure we are cleaning our rooms to our standards and that our common areas smell... More

A TripAdvisor Member
1 of 5 stars Reviewed August 2, 2014

I wouldnt let a dog sleep at this location. First, I went in at 3 (check in time) they tell me my room isnt ready that they are shampooing the carpet come back in an hour. Okay I thought no biggie ill grab something to eat with my 13 year old daughter. As this is happening the manager (Tracy) is... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2014

The price was right for what we needed. I wish I would have known to ask for a smoke-free room. Since my husband and I were there for a short time we didn't bother with trying to switch rooms, we just opened the windows while we were gone. Good price for a nights stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Tanya - Thank you for your review of our hotel. We are thrilled to know that you enjoyed your stay with us and found us to be a good value. Please do not hesitate to request a non-smoking room in the future. Thank you again for your kind words. We would love to provide you with another comfortable stay in... More

Palmer, Alaska
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2014

I made reservations 9 days in advance with valid credit card etc. they called me the night I was supposed to check in to tell me that they overbooked (they left me a phone message). I never could get the manager to call me back. A low level clerk was able to move me to a location 15 miles away... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Paul - Thank you for taking the time to write a review of your experience. We are very disappointed to hear that we were not able to accommodate you at our hotel. Please accept our most sincere apologies for the inconvenience. Still, we are glad that our staff was able to help you find a room at our sister hotel.... More

Juneau, Alaska
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 21, 2014

I had booked for two nights in advance. The front staff was friendly. Once in the room, I noticed that the plumbing was non functional. I called down to the front office and was told that there were absolutely no other rooms available. They didn't make efforts to send someone in to look at the plumbing nor provided any other... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Emmy - We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize that you room was not in proper working order. In response to your feedback, we are working with our maintenance engineer to correct the issue immediately. Thank you very much for bringing this to our attention. Please contact us,... More

Los Angeles, California
1 review
1 of 5 stars Reviewed July 17, 2014

I have NEVER been more dissatisfied, I have stayed in hotels all through the States and I have never had to write a complaint. I made reservations on July 4th, 2014, after researching hotels in Washington I called (232) 946-0553 and spoke with a woman named Amanda and had a ten minute conversation about reserving a room at Extended Stay... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Kayla - Thank you for taking the time to write a review of your stay. We are very sorry for the situation you described. It is truly regrettable. We apologize that you were given incorrect information while making your reservations. We are unable to guarantee room floors since we do not know exactly what will be available ahead of time.... More

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Additional Information about Extended Stay America - Seattle - Federal Way

Address: 1400 S. 320th Street, Federal Way, WA 98003
Phone Number:
Location: United States > Washington > Federal Way
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Seattle - Federal Way 2.5*
Number of rooms: 101
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Also Known As:
Extendedstay America Federal Way

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