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Extended Stay America - Seattle - Federal Way

2.5 of 5
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1400 S. 320th Street, Federal Way, WA 98003
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1 room 1 guest
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Extended Stay America - Seattle - Federal Way
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73 Reviews from our TripAdvisor Community

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Traveler rating
    24
    17
    12
    8
    12
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • German first
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    (73)
  • Mar-May only
    (17)
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    (38)
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    (6)
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    (12)
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Fife, Washington
1 review
1 of 5 stars Reviewed 1 week ago

Staff, including the manager, are horrible! They did not honor the quoted reservation rate, they lied about using my credit card for "incidentals" on what was supposed to be a "Direct Bill" stay and when one of the clerks tried to rectify the mess created by the reservations agent and the first desk clerk, the manager shut her down and... More 

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This is not a fancy hotel but it's a good value, friendly helpful staff, nice clean quiet room, comfortable bed. It is in a good location, close to all sorts of restaurants and shopping. I would certainly recommend it to anyone!

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Pomona, California
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Unable to check in early, but understandable. Room had everything for our 4 day stay, including kitchen and necessary plates/utensils. Was on top floor corner room, and worked out very nicely, no noise or traffic inside or out. Forget breakfast, just coffee and packaged bars, some aged looking muffins. Not the best price, but compared to other hotels its the... More 

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Spokane, Washington
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Yes folks -- there is still a hotel that has smoking rooms and this is one of them. Unfortunately, most of the hotels in the Federal Way area were sold out and I needed 4 nights for business-related travel. Also, unfortunately, I ended up at this Extended Stay. I had stayed in an Extended Stay hotel last year in New... More 

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Travelers are raving about these Federal Way hotels

1 review
3 of 5 stars Reviewed 4 weeks ago

I lived there for 5 months and in 5 months the refrigerator broke 8 times and all they do is change from room to room the bad refrigerators. Never fixing them, just shuffling them. And the half cleaning up the room was horrible, would not change bed unless you strip you own bed and mop the bathroom was a no-no.... More 

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1 review
5 of 5 stars Reviewed July 25, 2015

The staff was very friendly, efficient and very approachable. The room was better than I expected, especially for a $100 a night cost!! Full kitchenette, big fridge and freezer not a little bar fridge with joke freezer and very roomy. It was approximately 2 times the space that I paid considerably more for at another hotel, and this other place... More 

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2 reviews
1 of 5 stars Reviewed July 22, 2015

I reserved online an accessible room for my stay. The room we were given was shabby and the mattress was of poor quality. Furthermore, the room was supposed to be a non-smoking room; however upon arrival I noted that there was an odor of cigarette smoke in the bathroom. The air-conditioning unit failed after our first day in the room... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 16, 2015

the worst hotel that I have stayed ... ... shoddy service ..... 0 children tolerance .... ..... refrigerator broke down and no one came to repair or replace it, they said tomorrow, tomorrow ...... .... spent five days and no one was and worse, the food was bad and nobody replied .... ..... lousy lousy

Was this review helpful? Yes 1
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

Terrible customer service at the front desk, no eye contact, no smiling, no greeting from more than one employee. Both acted like they wished we hadn't just walked through the door. Graffiti on the interior elevator doors. Fire code violations (using door stops on all the elevator fire doors). Front doors are difficult to open and slam shut on your... More 

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Anchorage, Alaska
2 reviews
5 of 5 stars Reviewed July 13, 2015

This Extended Stay America is in a convenient location, is clean, and has a wonderful, professional staff. I go to Federal Way once per quarter and like to stay as close to stores, restaurants, and the office I work at, as possible. The kitchenette is great for when I get tired of eating out.

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