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Comfort Inn Federal Way

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31622 Pacific Hwy South, Federal Way, WA 98003
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Best prices for: 1 room 1 guest
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Comfort Inn Federal Way
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75 Reviews from our TripAdvisor Community

Traveler rating
    19
    36
    9
    5
    6
See reviews for
27
19
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Kennewick, Washington
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was very happy with my stay here. The room was clean and cozy. The furniture was in good condition and the room appeared recently remodeled. Room temperature was comfortable and I had hot water (I have bad luck with hotels!). The pool and spa were nice but the chlorine level was just way too high so the kids and... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to write a review for us. We are very proud of the recent renovations and are very glad that you liked them. We also want to thank you for all your kind words about our breakfast. We hope that you come back and see us soon. Thank you. Jessica Christensen Assistant General... More 

Federal Way, Washington
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this Comfort Inn and was very disappointed that I came down with Bronchitis from the dirty airconditioner in the room. It looked like they never cleaned the dust and dirt out of the fan area. I was also terribly disappointed with the cold pool water.This particular Comfort Inn was a big disappointment compared to the other ones... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, We want to thank you for taking the time to write this review. We apologize that felt unwell while you were here. I would really like you to contact me directly so I can address the problems in your room. We have all new air conditioners in the rooms along with carpet, tile and furniture. I hope to... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was recently renovated and was absolutely wonderful. It was conveniently located near lots of shopping and resturants. I was returning from an Alaskan cruise the day before and had a red eye flight out that night. The staff allowed us a late checkout then allowed my son and I to remain in the lobby and even allowed my... More 

Was this review helpful? Yes
Tumara S, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to write a great review for the Comfort Inn Federal Way. We are very pleased that you loved the renovations and had a wonderful time when you were here. We are happy to help out in any way when you are here. We hope that you come back and visit us soon.... More 

stockton
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 26, 2015

Prior to booking my room and it was clearly noted that I was extremely allergic to animals, I requested a room that had no animals in it. Upon entering the hotel, I immediately started to get sick, but pushed through because I had no where else to stay with such short notice. I asked the desk clerk "Gee" if there... More 

Was this review helpful? Yes 1
Tumara S, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to write a review on Trip Advisor. We want to apologize that you felt this way. We really want all of our guest to have a great stay here with us. I just want to address a couple of points from your review. We have just finished a 1.4 million dollar renovation... More 

Scotland, United Kingdom
1 review
1 of 5 stars Reviewed May 12, 2015

Place drab by. Non smoking room stank of smoke - no other available. Lack of welcome. As a welcome to US it's a disgrace, as are nearby eating places. I would never go there again. And it's not cheap.

Was this review helpful? Yes
ComfortInnFW, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Please contact me directly as I would like to talk to you regarding your recent stay. We never want anyone to have a bad experience at this hotel and would love to try and make it up to you. Best wishes Jessica Christensen Assistant General Manager gm.wa114@choicehotels.com 253-529-0101 More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015 via mobile

My boyfriend and I were visiting from out of town and stayed here. The hotel had newly been renovated and everything was new and so nice. the staff was very friendly and breakfast was so good! Will stay here again when we are in town.

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

Stayed here March 2015--really nice hotel for the price. Beds were comfortable, room was clean, bathroom was clean, staff was VERY nice. Quick stay of 1 night, but I'll be staying here every time I come into town for business from here on. Oh-Internet was reliable and reasonably fast too.

Was this review helpful? Yes
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

My wife and I came to town to visit family and go to downtown Seattle. This hotel has made some great upgrades. They have completely changed everything. My bed was amazing! I didn't want to get up, but I'm glad I did because the breakfast was wonderful. They had a full hot breakfast for the price that you would usually... More 

Was this review helpful? Yes 1
Portland, Oregon
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 17, 2015

Only reason I went here was for the location. It is in the same plaza as the spa and hair studio my wife was going to go to. Also in the same plaza as a decent korean restaurant we had dinner at. I had to watch the 3 kids for half the day. I must say it was better than... More 

Was this review helpful? Yes 5
Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 5, 2015 via mobile

They are under construction right now. Messy in some area but we cant hear the noise. They start working from 10-5 pm. Breakfast was great. Great location target, mall, wallmart, restaurants close by.

Was this review helpful? Yes 1
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