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Comfort Inn Federal Way

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31622 Pacific Hwy South, Federal Way, WA 98003
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1 room 1 guest
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Comfort Inn Federal Way
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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stayton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed here Sat nite Aug 29 for a luau we were in town for. There were 5 of us, so they promptly brought us a cot. I cannot say enough good things about this hotel! It is newly renovated. New pretty carpets, and very comfy beds. The morning breakfast is really really impressive. I have stayed at the Hampton... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. We are so pleased that you enjoyed your stay here with us at the Comfort Inn. Now when you are in town you know you have a nice affordable place to stay. Thank you for all of the wonderful things you had to say about the... More 

Federal Way, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this Comfort Inn almost all of summer of 2015 and I can't say enough superlatives to describe what I consider above excellent. From the location (close to EVERYTHING), clean rooms and the friendly staff...I cannot be any happier and more impressed. The front desk people are a happy, cheery and friendly bunch who would go out of their... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, It was a pleasure to host you and your family this summer. Thank you for all of the wonderful things you had to say about the hotel and the staff. We already miss all of you. Please come back and visit us again soon! More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

We had good time, my kids love making their own waffles. We are going again for sure. We didn't find any different between this hotel and best Western ❤ everything wS very clean the service was great and helpful every year we go to best Western but we find our hotel. I recommend this to family and friends. Everything was... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for telling us about your stay. We are delighted that your kids loved the breakfast. Thank you for recommending us to your family and friends it really means a lot to us. We hope to see you again very soon! Jessica Christensen More 

Moss Landing, California
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Can't help but feel deceived. This property claims to be “recently renovated” but that statement is a real stretch. The fixtures in my room were older than me! The sink, shower, lamps, etc. had to be several decades old. The chair was broken, the fridge broken, two lamps broken, and the bath stained by rust and/or blood. (really hope it... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed over night here, was kind of hard to find. But did get there. Its located right in the middle of tons of shopping, plenty of restaurants to choose from and in walking distance. Front desk staff were very nice and knew the area well when I asked for directions. Was pleasantly surprised when I walked into my room,... More 

Was this review helpful? Yes
Jessica C, General Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. We are happy to hear that you liked the new upgrades we have done to the hotel. We do have a great location with lots of restaurants and shopping all around us. We do also apologize for the neighbors that you had while you were here... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our two night stay. The entire hotel and our room were extremely clean and comfortable. Very quiet at night. Staff very courteous. Breakfast was delicious!! Easy access to I-5 and only 25 minutes from Seattle. Many restaurants and shops nearby. Will stay here again for future visits to Seattle!!

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for telling us about your stay. We appreciate all the wonderful things you had to say about your room and the location. We hope to see you again soon! Thank you. More 

Washington DC, District of Columbia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 22, 2015

This is a nice Comfort Inn for the money I had some good and bad experiences from staying at this hotel. Some of the problems didn't even have to do with the hotel. The nice thing about this hotel is that it was recently renovated it not a five star hotel but they did have a nice bed and new... More 

Was this review helpful? Yes 2
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. First I would like to apologize. I will speak to the desk agent who checked you in. We never want any of our guest to feel uncomfortable at check in or while they are staying with us. It was great to hear that the surrounding restaurants... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stayed here for 6 nights. I would say that our stay was 85% positive. The issues we had were 1. One of the house cleaners threw away my daughter retainers. We spoke to the owner and they will pay to replace them 2. The people above us were very very noisy. We complained about them three nights in a... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you very much for your review. We apologize about the noise and the confusion about housekeeping. We are happy to hear that you enjoyed breakfast while you were hear. We will pass along all of your wonderful comments to Claudia. We hope to see you again soon! Thank you. Jessica Christensen Assistant General Manager Comfort Inn Federal... More 

Newnan, Georgia
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 5, 2015

Checked-in for 4 nights. Did Pike's Markets on day 1, Mt. Rainer on day 2, Boeing on day 3 and left for an Alaskan cruise on day 4. The hotel was comfortable and a good base of operation for our activities. The beds provided good nights sleeps and the breakfast each morning was a great start to our days. No... More 

Was this review helpful? Yes 1
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay with us here at the Comfort inn Federal Way. It sounds like you took the time to visit some of our great attractions in the Seattle area. We are pleased to hear that we were a great location for you and your family. We will pass... More 

Bellingham, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 3, 2015

My husband and I just stayed there on Wednesday night after having to cancel another reservation somewhere else. What a wonderful experience we had! The ambiance of the lobby and the room was just wonderful! The colors are so soothing! We had had a rough day, and we walked in, it was just as if someone had just closed off... More 

Was this review helpful? Yes
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your wonderful review. We are very happy that you enjoyed all the new updates to the hotel. We will pass along all your great comments. We hope to see you and your husband again soon! Jessica Christensen Assistant General Manager Comfort Inn Federal Way 253-529-0101 More 

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