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All 12 Federal Way hotels

Clarion Hotel Seattle Federal Way

3.0 of 5 Hotel   |   31611 20th Avenue South, Federal Way, WA 98003-5426
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81%
Ranked #2 of 12 Hotels in Federal Way
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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170 reviews from our community

Traveler rating
    88
    44
    26
    9
    3
See reviews for
41
48
13
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We booked a quadruple queen room but there was only one queen bed. When asked the hotel they told us the sofa bed is also a queen. We felt being cheated by the hotel. Our room was above the pool so it was noisy. Inside carpet is dirty and old. But the location is great and the cookies in the... More

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Top Contributor
61 reviews 61 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lots of positives about this hotel. Good location. If hotel airports are full, this is only about 10 minutes by freeway to SeaTac (and it's just a few minutes to the freeway). It's a few blocks off the main drag (320th Ave & Pacific Highway), so it's quiet, but also convenient to many restaurants, the Commons Mall and the Federal... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Rooms are great. They are clean and the shower is great. Never run out if hot water and the breakfast is amazing. Loved the little touches of having cookies and different kind of waters. They had water with lime and water with strawberries. I forgot my toothbrush for the night and the did not have a problem getting me one.... More

Was this review helpful? Yes 1
Salem, Oregon
1 review
1 of 5 stars Reviewed 5 days ago NEW

I recently had plans to stay at this hotel and at the last minute my transportation failed and I had to call and cancel my stay. They had absolutely no consideration for the fact that my situation was unavoidable. They didn't even have the courtesy to thank me for calling and allowing them the ability to resell the room for... More

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Spokane, Washington
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Grandson was playing in a football game and this was the team hotel. Such a pleasant stay from beginning to end. We were arriving early due to the game time and would not be back there until very late. I called the day before to see about early check in. Vira was extremely accommodating and pretty much assured us that... More

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Tacoma, Washington, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

I was looking for a hotel with a jacuzzi suite near the federal way commons which they were right across the street so it was perfect. We arrived around 1030pm and the front desk agent was on the phone (skye) which would have been fine if she would have shown some kind of acknowledgement to us but she didn't. We... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here through a recommendation from a friend. Hotel staff very pleasant to work with. Manager took the time to address our unique requests. She even gave us some desperately needed throat lozenges when we returned from our game. We would definitely stay here again!

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We went to this place for the labor day long weekend. As soon as we entered the lobby, we noticed that it was smelling weird. Once we got into the room we were shocked,that we were given a Double bed and Pull out couch even though we mentioned 2 queens for four people Rooms were stinking and spiders were crawling... More

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just recently stayed and had 3 rooms booked for 3 nights and it was really nice. The buffet in the morning was really good and it was included with the rooms which was amazing. The Housekeeping staff were really nice and do a great job of upkeep. I really want to thank Lou ann who checked us in. She... More

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Vancouver, Canada
Top Contributor
100 reviews 100 reviews
47 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 16, 2014

When I arrived at 4:15 on a Thursday, my room was not ready. The "quiet" room I requested turned out to be directly across from the elevator, so I accepted a lower category room, which I also had to wait for. The complimentary coffee was empty. The room was poorly laid out. When I turned on the hot water tap... More

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Additional Information about Clarion Hotel Seattle Federal Way

Address: 31611 20th Avenue South, Federal Way, WA 98003-5426
Phone Number:
Location: United States > Washington > Federal Way
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Seattle Federal Way 3*
Number of rooms: 115
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Also Known As:
Clarion Federal Way
Federal Way Clarion

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