I experienced more "small" frustrations with the service at this hotel than I have ever experienced at any other. It was a busy weekend because of the event at the Comcast Arena. There are only two very small elevators which service the entire hotel. We stood in line for the elevator for over 5 minutes every time we wanted to... more

Stayed here overnight with my children so that we could see an event at the comcast arena. It seemed understaffed because the employees were distracted and it was hard to get anything but a short answer when I asked them questions. We had two rooms and they mixed up the keys, but eventually we figured that out (but not without... more

We stayed over one night while taking in a hockey game at the Comcast arena. This is a great place to stay if your taking in an event at the Comcast Arena. The arena is a few minutes away and we were able to use the hotel shuttle going over and back which was great. The hotel is very clean... more

The lobby is better than most Holiday Inns. However my biggest issue was the hint of cigarette smoke from time to time even when placed on the highest floor (7th) Thank goodness that Jason (assistant manager) understood my needs and placed me in a room that has some inches of ventilation in the window, it saved the whole hotel stay.... more

Staff was outstanding. There was nothing they could not do for you, to make your stay better. more

Beautiful lobby, large heated pool and spa, free breakfast (eggs, bacon, coffee, fruit, cereal, muffins, etc.), and very, very clean! We felt very safe since it was just my daughter and mom on this trip. Don't get it confused with the Holiday Inn Express which is further south. We did and had to drive back up to this hotel located... more

We stopped here for one night on our way to San Juan Island. It is very convenient to the highway. All we needed was a place to sleep and that's all we got. When we checked in at 1am there was a line to check in. The employee was extremely slow, inefficient, unfriendly, rude. Our room seemed dirty, there was... more

The hotel was perfect. The staff was amazingly kind, friendly, and helpful. The rooms were well furnished, clean, and very well kept. Our rooms were right off of I-5 and we all slept like babies. Wasn't noisy what-so-ever. Breakfast was great, staff was right on with cleaning and re-stocking, they were very quick. The pool was open 24 hours, which... more

A friend and I stayed at this hotel for a few nights in June and found it to be perfect for us. We were going to a concert at the Comcast Arena and because of that, we got a special rate! Everything from the front desk clerks, to the servers in the restaurant to the shuttle driver...everyone was wonderful. The... more