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Holiday Inn Express & Suites

Certificate of Excellence
2.5 of 5
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131 128th Street SW, Everett, WA 98204
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Holiday Inn Express & Suites
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197 Reviews from our TripAdvisor Community

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Kelowna, Canada
Level Contributor
127 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 5, 2015 via mobile

Stayed here after a Seahawks game. It was nice and easy to get to. The rooms are showing their age - bathroom especially. Horrible yellow and peach colours. Staff were very nice, breakfast was good and it was easy to get to. Easy access to the interstate.

Helpful?
Thank xtinecarmen
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear xtinecarmen, Thank you for your review of your stay at the Holiday Inn Express & Suites in Everett, WA. We appreciate your feedback, and we certainly agree that we are in need of a bit of updating. To that end we have put in plans to corporate for a complete renovation coming up soon. So please come back and... More 

Houston, Texas
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

This Holiday Inn was a comfortable place to stay. While the hotel showed age, it was well maintained and clean. I found the staff to be extremely friendly and helpful; they are a true asset to this location. I experienced one thing I inquired on and it was handled immediately and exceeded expectations!

Helpful?
Thank local3284
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear local3284, Thank you for your review of your recent stay with us here at the Holiday Inn Express & Suites in Everett, WA. We are glad that you found the staff to be extremely friendly and helpful. I am proud of the staff we have here at the hotel, because the certainly believe in great customer service, and it... More 

Friday Harbor, Washington
1 review
1 of 5 stars Reviewed November 7, 2015

We booked a room for an employee for a class in the area. He was turned away because he didn't have a credit card to pay the $20 fee for "incidentals". I called to straighten it out but by the tone of the managers voice I could tell he did not care. I could hear giggling in the background. I... More 

Helpful?
Thank al m
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear al m, Thank you for your feedback on your attempt to have a your company employee stay at the Holiday INn Express & Suites in Everett, WA. Looking at the reservation that was made, it was made through a third party. It states on the site, that a credit card is required at check in and it is also... More 

Portland, Oregon
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 2, 2015

I stay here often when I am in the area for business, and its proximity to I-5 and a choice of resturants and shops in the surrounding area make it an ideal business stop. Room rates are reasonable, staff is friendly and competent, and grounds are always neat and clean. I also appreciate the fresh fruit for breakfast. Overall, a... More 

Helpful?
Thank CMGlowacki
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear CMGlowacki, We appreciate your review of your recent stay here at the Holiday Inn Express in Everett, WA. We are pleased that you found everything to your liking from the cleanliness of our parking lot, to the competent, friendly staff. We are glad that you stay often and look forward to having you come and stay as one of... More 

Vancouver, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 28, 2015

We stopped in for an overnight stay and found the hotel to be a good value. The staff were very friendly and despite being right off the freeway, we didn't hear noise at night. The room was clean and there was a good variety of breakfast items. The pool area looked like it could have been a bit cleaner and... More 

Helpful?
Thank AC-Vancouver
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear AC-Vancouver, Thank you for your review of your stay recently at the Holiday Inn Express & Suites in Everett, WA. We are glad that you found our staff to be friendly and that your had a quite nights rest. We are however, sorry that the pool was colder than you would have expected and the maintenance staff has been... More 

The Old Pueblo - Tucson, AZ
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 28, 2015

The hotel staff was excellent, the morning breakfast was good and the room was comfortable, clean and quiet. The hotel is a bit hard to find as it is hidden behind some buildings and not easily seen from the main street. In addition, the signage to the hotel is small and easy to miss. You can see it as you... More 

Helpful?
Thank TucNav
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear TucNav. Thank you for giving your thoughts about your stay at the Holiday Inn Express & Suites in Everett, WA. We are glad that you found the staff to be excellent. We also would agree that it can be a bit difficult to find the way to the hotel when you can see us off of the freeway. We... More 

Toronto, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 21, 2015

This was a quick stop over trip. The reception was very helpful and easily registered us for the room. The room was clean and well kept though the elevator seemed tired. Even with a wedding reception and a 1965 reunion the rooms were quiet. The beds were comfortable and the shower was pleasant. We didn't use the facilities. There was... More 

Helpful?
Thank Pierregy
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Pierregy, Thank you for posting a review from your recent stay with us. It is nice to know that you were able to appreciate the condition of our rooms especially our beds and shower. However, we were concerned to see that you found our elevator to be tired. We always welcome all opportunities for improvement so rest assured, your... More 

Weston super Mare, United Kingdom
Level Contributor
127 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed September 19, 2015

Allocated room 311 on my arrival, this is on the top floor. I have to be honest, there was a real problem finding the entrance to the hotel as there do not appear to be any signposts on the main 128th Street and I had to ask twice and then found it was hidden away behind some "outlets". The room... More 

Helpful?
Thank GasFromSomerset
Las Cruces
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 8, 2015

Convenient just off I5, this is a bit of a barn . When we arrived a large group was milling around the lobby but disappeared after a while. The rooms are nice and roomy and the staff super helpful. The restaurant was closing at nine and so we took the advise and went to Anthony's about 10 minutes drive and... More 

Helpful?
Thank peterharben
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear peterharben, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. Your loyalty and support to the hotel is very important to us and we look forward... More 

Oroville, Washington
1 review
1 of 5 stars Reviewed August 30, 2015

i got the room for my daughter her husband and 2 kids. who lost power at there place. I made a mistake on the date, made it for the next day. but they got them a room a down grade. they added 1 adult and 2 more kids, total of 7 people. where the heck would they all have slept?... More 

Helpful?
Thank bridgerrebecca
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review

Dear bridgerrebecca, First of all we apologize for any inconvenience you had while staying at the Holiday Inn Express & Suites. I have talked to the staff and let them know that even though we had a power outage, at no time should we have told you to call back. We should have taken your number and immediately called you... More 

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