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Quality Inn & Suites

2.5 of 5
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101 128th St. SE, Everett, WA 98208
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Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #9 of 18 Hotels in Everett
A recent review
3 of 5 stars reviewed 3 weeks ago
Karen O
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118 Reviews from our TripAdvisor Community

Traveler rating
    29
    42
    28
    6
    13
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46
33
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (30)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (12)
All months
Contributor
16 reviews 16 reviews
10 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Very friendly front desk. Clean rooms. Older hotel, but updated amenities. we asked for adjoining rooms, but could not be accommodated. We could talk to our adult children in the other room via the bathroom vent. Breakfast provided, but don't eat the ketchup!

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Folsom, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Terrible location. Didn't feel save. Price was reasonable. Staff was friendly and polite. Bed was the worst that I ever tried to sleep on. Found a reddish colored bug on my leg while trying to sleep. Flushed it down the toilet that was running all of the time if you didn't lift the lid and push the flapper down. Mold/mildew... More 

Was this review helpful? Yes 2

Travelers are raving about these Everett hotels

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Me and my family had to stay at the Quality Inn for over 2 weeks due to issues with moving into our new home, and are currently still staying here. All of the staff is very friendly, and I can say my mother has become quite close to some of those that work here. We've pretty much met all the... More 

Was this review helpful? Yes 1
Salem, Oregon
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

We stayed here 17-19APR, just my 13 year old daughter and myself, single mom. Valentin the front desk clerk was very accommodating and made our stay very nice. We thought the hotel was moderate but the customer service was great. I'd give this hotel 5 stars but there was one little thing that I didn't like. They held about $25.00... More 

Was this review helpful? Yes 3
Everett, Washington
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 26, 2015

While my family and I were dealing with one of those unfortunate curves that one deals with in life, we additionally had to deal with an hotel that was in my opinion anything but "Quality". It seams that works are thrown about without much consideration for there true meaning as by definition. I work hard, so does my wife and... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2014

What bothered me most was the lack of costumer service. When we needed assistance from the ladies at the front desk they neglected to actually do anything for us. For example we wanted some more towels. She said we needed to leave a note and allow the cleaning crew to come into our room and leave them. Yet when we... More 

Was this review helpful? Yes 1
Lakewood Pierce County, Washington
Top Contributor
64 reviews 64 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 21, 2014

Hmmm, let's see. The location is horrible, the hotel non-discript and it's already 'decorated' for Christmas (can we PLEASE have Thanksgiving first!) The gentleman at the desk was nice. I had asked for a King Suite as it was the only one guaranteed to have a fridge and microwave. The room itself was okay. One TV was a flat screen... More 

Was this review helpful? Yes 2
Ladner B.C.
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2014 via mobile

My wife and I were pleased when we were upgraded to a suite when we arrived. An early Xmas gift from the hotel the receptionist said. The room was nice but had a raised toilet for handicap people I guess. Short people would have problems with this. The breakfast was as good as you get in most hotel chains. All... More 

Was this review helpful? Yes 1
Mariana G, Manager at Quality Inn & Suites, responded to this review

Dear Guest, thank you so much for your review. I am happy to hear you enjoyed the complementary room upgrade. We all look forward to you staying with us again when your travels bring you to our area, and hope to be of service to you again in the future. More 

Richmond
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 25, 2014

1. Super busy when we arrive around 9:30 PM. One person working. Took about 20 minutes to check in. 2. Our room was handicap accessible which is fine except the shower was an old beat up hand nozzle that I had to crouch down for to get my head under. Even raising it high as it could go was not... More 

Was this review helpful? Yes 3
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest: We certainly appreciate you sharing you experience at our hotel. Thank you for bringing your concerns to my attention. I was disappointed to hear that you did not receive the proper level of customer service that we are known for. Your comments have been shared with our entire staff. The items that you pointed out in your room... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2014

Im am quite surprised to read the reviews with high rating. I don't know if its just the room we got, but it was a total run down!! Torn carpet at entrance, the tiles in the shower had dark mildew lines where you can see the obvious attempt to try and patch with sealer. The ridiculously old lamps on the... More 

Was this review helpful? Yes 1
Mariana G, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time review our property. Any feedback is appreciated, as it will help us improve our hotel. I would like to apologize for any inconveniences you experienced at our, we are taking the proper steps to ensure that this does not happen again. Thank you. More 

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