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Holiday Inn Express

Certificate of Excellence
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1620 Canyon Rd., Ellensburg, WA 98926
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Holiday Inn Express
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Ranked #3 of 13 Hotels in Ellensburg
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 22, 2011
NifT33 Kennewick, Washington
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171 reviews from our community

Traveler rating
    98
    51
    16
    1
    5
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55
31
9
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express
See the most recent reviews
Kennewick, Washington
Top Contributor
124 reviews 124 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed October 22, 2011

This typical Holiday Inn Express is located maybe a half mile off the highway and in a congested area of fast food restaurants, gas stations and other hotels. In fact, for coffee lovers it is directly behind a Starbucks! It is convenient for travelers passing through (east side of town farther from Seattle) or those going to Central Washington University.... More 

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 16, 2011

Sadly this HI Express does not meet the standards of the other HI Express’ we’ve stayed in. The entire hotel is much worn. The magnetic key cards did not work most of the time for all guests. Front desk claims the batteries are dead in all the door locks??? The wall paper is peeling off the walls and mold is... More 

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Puyallup, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2011

This is a good solid HIE. Exactly what you’d expect. Nothing over the top, but nothing wrong with our stay either. Front desk was friendly and courteous, a few fresh cookies in the evening were yummy and breakfast gave us a good start. We came to see friends and a CWU football game and got a good nights rest here.

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Tulsa, Oklahoma
Top Contributor
65 reviews 65 reviews
24 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 11, 2011

This is your typical Holiday Inn Express. The location was fine, though a bit of a drive to downtown and the fairgrounds. The pool was rather cold and i was suspect on how often it is cleaned and chemicaled. The hot tub was scalding but a nice offset to the polar pool. The staff was friendly, when you saw them.... More 

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Tacoma, WA
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 26, 2011

We patronize HIEs for about 2/3 of our travel stays. This property is definitely better maintained than many, and possibly the best place to stay in Ellensburg. It's a newer building, although the furnishings are already starting to show some hard use by less than considerate guests. As for special amenities, the approx. seven foot high shower heads are great... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
5 of 5 stars Reviewed August 23, 2011

I've stayed at several hotels in this area and the Holiday Inn in Ellensburg is amazing. The hotel is like brand new and the rooms are both clean and comfotable. I enjoyed the nice pool and hot tub. The front desk staff were very polite. They had cookies baked which were actually really good. I had forgotten my toothbrush and... More 

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Mukilteo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2011

We have been staying at the Ellensburg Holiday Inn Express for six years now! The rooms are clean and comfortable- its our home away from home! Our girls have been going to CWU so we visit a lot! They have always been very helpful to our family! We would recommend them to anyone! The Dunleavy's

Was this review helpful? Yes 1
Elma
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 4, 2011

My husband and I arrived in town early, at 1:30, and although check in wasn’t until 3 p.m. we thought we would stop by the hotel to see if there were any rooms available yet. If not, we would go get lunch and come back at 3 p.m. for regular check in. The woman at the front desk told us... More 

Was this review helpful? Yes 3
Manager-Ellensburg, General Manager at Holiday Inn Express, responded to this review

We pride ourselves in ensuring all of our guests receive the best possible service and are disappointed to hear about your experience. We apologize for not being able to check you into your room at 1:30pm, however, our hotel was sold out the night before and no rooms were clean and ready at that time. Our agent admitted being wrong... More 

Rochester, Minnesota, USA
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2011

This was overall a very nice and clean motel, but broken hair dryer in our room, hot tub was not working, and the pancake maker for breakfast was not working. Only 4 towels in the bathroom when it was reserved for 6 people. Nice to be in walking distance to some restaurants.

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Manager-Ellensburg, General Manager at Holiday Inn Express, responded to this review

We appreciate your review of our hotel. We are sorry to hear about the maintenance issues you experienced during your stay. We do everything possible to ensure everything in our hotel is in good working order and if something does stop working we get it replaced as quickly as possible. Unfortunately in this instance our hot tub and pancake machine... More 

Federal Way, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2011

Although this was a business trip, I found myself really enjoying my short stay at this Holiday Inn Express. After a nail biting driving across the snow-covered Snoqualmie Pass from Western Washington, it was a pleasure to receive a warm greeting from the front desk staff. When I made it to my room, I found it to be comfortable, inviting,... More 

Was this review helpful? Yes 1
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