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All 13 Ellensburg hotels

Holiday Inn Express

2.5 of 5 Hotel   |   1620 Canyon Rd., Ellensburg, WA 98926
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87%
Ranked #2 of 13 Hotels in Ellensburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
nrhareiner Polk City, Florida
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158 reviews from our community

Traveler rating
    90
    47
    16
    0
    5
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54
27
9
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Polk City, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room was comfortable. The continental breakfast was good. The reservation system definitely needs help. Overall a place to spend a night. I would not recommend for multiple nights. They do get busy on the weekends. There is no food at the hotel except for the continental breakfast. There are multiple fast food establishments within walking distance.

Was this review helpful? Yes
Matt A, Manager at Holiday Inn Express, responded to this review

Thank you for staying with us. I'm sorry to hear we were just "average". You mentioned that the reservation process could use some help, and I would love to hear your thoughts. With so many ways for guests to book at our hotel, it helps to know where our weak links are. I am also curious on what we could... More

Wheaton, Illinois
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

My brother and I booked 2 rooms for each of our families for the recent rodeo weekend. I booked our rooms online but then called to see if our rooms could be close together and to let them know that there would be a small dog in one room. I spoke with Maria on the phone and was very impressed... More

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Matt A, Manager at Holiday Inn Express, responded to this review

Thank you so much for the very kind words regarding our staff members Faith and Maria. Maria was recently promoted to our Guest Service Manager - and I think you can see why! Faith is one of our newest hires, but has become a shooting star when it comes to service. These comments are so valuable to us and helps... More

Safety Harbor, Florida
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Personally, I think most Holiday Inn Express hotels are overpriced. I save them for when I can get an extremely good deal through travel perks. That being said, they are usually very clean and have great staff and excellent free breakfasts. This one is just that. Very convenient, very clean, great staff and great breakfast. An excellent layover stop about... More

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Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the kind words. We're working hard to make sure all of our guests receive a good value when they are staying in Ellensburg. We appreciate your business and hope you will think of us again when you are in Ellensburg. More

Ellensburg, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express is a great place for people to stay. We had several customers from the Wild Goose Casino who stayed there over Rodeo weekend and they loved it!!! We would recommend this hotel for all of our customers who come to play Vegas style games at the Wild Goose Casino!

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Matt A, Manager at Holiday Inn Express, responded to this review

Well thank-you! We like to be good cross-town neighbors and we do keep you in mind when our guests are looking for recreational activities while in Ellensburg. We know they'll get a great meal and plenty of entertainment at the Wild Goose. More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was pretty good. Check in was fast and easy. The breakfast bar has biscuits and gravy. My only complaint is when the house keeper came in to service the room l was expecting to be serviced as well. I paid $200 for the room, the least they could do is give me something to come back for.

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Yakima Valley, WA
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 20, 2014

We needed a room when we brought our daughter for her college orientation. We enjoy staying at Holiday Inn Express because they are usually clean, reasonably priced, and we like their triple-sheeting they do on the beds. This hotel was no exception. Everything was just right, right down to fresh baked cookies and a newspaper under the door in the... More

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Matt A, General Manager at Holiday Inn Express, responded to this review

I bet he missed our hot fresh cinnamon rolls - Its a temptation every day for me as well. On your next visit to Central Washington University - skip their breakfast and have ours *wink*. See you next time. More

Spokane, WA
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 19, 2014

We had a quick one night stay en route across the state, so experience is a little limited. Room layout was good, beds comfortable, and amenities were what we expected. Hotel is clean, and the free breakfast had choices for any appetite. Roomy parking lot (and there's special parking for Tesla owners, so if you are one of those, you're... More

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Matt A, General Manager at Holiday Inn Express, responded to this review

Thanks -The TESLA chargers provide a nice option for our guests with TESLA cars. I'm glad you like the room layout as well. We're schedule for a renovation in the upcoming year, which will be exciting as we continue to modernize and keep our rooms fresh and new. More

Beaverton, Oregon
Top Contributor
192 reviews 192 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

It was a busy weekend, so the only rooms left were very expensive. But the room was large with comfortable chairs and a good bed. The breakfast attendant was awesome - she kept everything filled and fresh. The breakfast room was nicely decorated and had plenty of room. And, there is a Starbucks and a Taco del Mar and a... More

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Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the nice review, my guess is that you were here for Central Washington Graduation, or perhaps one of the many concerts at the Gorge. I'm glad you enjoyed the accommodations, and the convenience of the surrounding stores. More

Seattle, Washington
Top Contributor
384 reviews 384 reviews
308 hotel reviews
509 helpful votes 509 helpful votes
3 of 5 stars Reviewed June 8, 2014

Including tax, we paid $192.49 to stay one night at this typical, somewhat dated Holiday Inn Express. That was $35-$50 too much. We had to wait a long time to check in because the friendly young man at the desk on the evening of Friday, June 6, spent way too long registering one customer in Holiday Inn's reward program and... More

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Matt A, General Manager at Holiday Inn Express, responded to this review

Last weekend was a particular busy weekend for us with Ellensburg High School graduation and a busy concert weekend at the Gorge Amphitheater. Just the same, I wish we had got you checked in a bit faster in the evening. At breakfast we try and touch base with as many people as we can, I know when I do it... More

Bellevue, Washington
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

It has been a real long time since I stayed in a holiday inn property. My company put me up here for the week and wow I was like this is Holiday inn? It was much nicer than many hiltons I have stayed in! The rooms were good size and beds were awesome! Very clean and new and the breakfast... More

Was this review helpful? Yes 1
Matt A, General Manager at Holiday Inn Express, responded to this review

So glad we knocked your socks off! We work hard to satisfy our corporate guests and it's always nice to hear when it is paying off. We hope to be seeing more of you and your company! More

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Additional Information about Holiday Inn Express

Address: 1620 Canyon Rd., Ellensburg, WA 98926
Phone Number:
Location: United States > Washington > Ellensburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
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Also Known As:
Holiday Inn Express Hotel Ellensburg
Holiday Inn Ellensburg
Ellensburg Holiday Inn
Holiday Inn Express Ellensburg

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