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Holiday Inn Express

Certificate of Excellence
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1620 Canyon Rd., Ellensburg, WA 98926
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196 Reviews from our TripAdvisor Community

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Saginaw
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Amanda the front desk associate saved the day. She was very helpful in our time of need after the Best Western Lincoln Inn and Suites screwed up our reservation. The Holiday Inn is much nicer for the same rate and the service is excellent. Highly recommend.

Helpful?
Thank 1dragnet
Matt A, General Manager at Holiday Inn Express, responded to this review

That's great to hear! I'm glad Amanda got everything squared away for you - she's a rising star and were lucky to have her with us. Thank you, Matt Anderson General Manager More 

Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 13, 2015

It isn't really a 4 star property, but for Ellensburg it is. It is a nice, new, well maintained Holiday Inn Express. The staff person was very nice and professional. Warm cookies are always a good thing. The room was clean and comfortable. It has access to a host of amenities around it and has great freeway access to highway... More 

Helpful?
Thank Kenneth L
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your kind words. We work daily to improve the level of service we provide, and maintaining the consistency of our brand. We're backing up those words, as in 2016 we will be upgrading our hotel with the goal of offering a hotel that our guests will continue to LOVE. Thank you, Matt Anderson General Manager More 

Level Contributor
171 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Good and easy location. Taco Del Mar in the parking lot. Friendly front desk service at checkin. Room was clean and comfortable. Bed was comfortable. Decently quiet. Except in the bathroom. You could hear everything around you. Will stay there again.

Helpful?
Thank Dan C
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the 5 star review. It is our hope that we'll be an even BETTER place to stay in 2016 - we'll be undergoing a hotel renovation with the goal of being the hotel guests LOVE when they are in Ellensburg! Thank you, Matt Anderson General Manager More 

Vancouver, Canada
Level Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed November 3, 2015

Quite a pleasant hotel, back off the main road through town, tucked behind a gas station. Check in was easy, shocking pink hair on the girl at the front desk, and fairly friendly. Pool looked nice but crowded with kids. Interesting little town. We had dinner at the 'Yellow church' that was very good, huge portions. Breakfast was standard HIE... More 

Helpful?
Thank tailes2
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time out to fill in a TripAdvisor review. Which shockingly pink hair staff was that? Just kidding - obviously that was Amanda - she's a star and I'm glad she made you feel at home. The Yellow Church is a great little restaurant and I always enjoy my meal there. See you next time through... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

The customer service was very good, especially considering the time of morning it was. Very comfortable beds. Breakfast was a great variety of items: eggs, bacon or sausage patties, yogurt, cereal, pastry options, and you could prepare your own pancakes. The room and dining area overlooked a field and was serene. Although I don't travel through Ellensberg often, if I... More 

Helpful?
Thank May P
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the kind words. I LOVE the pancake machine. I admit it, I go over to it at the end of breakfast and make some every now and then. I mean, pancakes in 1 minute! - who doesn't love that! We hope to see you again, and maybe we can share a short stack! Matt Anderson General Manager More 

Auburn, Washington
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 12, 2015

One of the better HI Express we've used. Nice, spacious room with two queen beds, microwave, fridge, etc. Very well maintained property. Doors are a little thin, though, and hallway noise is discernible. Tends to attract a lot of youth sports teams. Good indoor pool, and near a number of places to eat. Large breakfast room with better than average... More 

Helpful?
Thank Steve K
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the positive review. We work hard on making all of our guests just as comfortable as possible - we hope to see you again real soon. Matt Anderson General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed September 21, 2015 via mobile

I will definitely stay here again! The staff are friendly, helpful and efficient. It's quiet and pleasant here. Three floors. Room is very nice, clean and overlooks a peaceful stream and field. Nice amenities in the room and also includes a coffee maker, microwave, refrigerator, iron and board, hairdryer, etc. If that's not enough, the daily complimentary breakfast is filling... More 

Helpful?
1 Thank A TripAdvisor Member
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the great review. We work hard on being the number one choice for people traveling to CWU or any of the great business in Ellensburg. More 

Melbourne, Australia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed September 1, 2015

Friendly, accommodating staff. Good location, with lots of food outlets and a cheap Exxon almost next door. Spacious rooms. Coffee maker. Good sized fridge, not a tiny one. Decent bathrooms. Pool and spa. Good breakfast. (but some people will take a pile of doughnuts for themselves so there are none left towards the end!) The air conditioner was perhaps a... More 

Helpful?
1 Thank CraigDownUnder
Matt A, General Manager at Holiday Inn Express, responded to this review

I agree - the parking can get a little tight when we are busy. That's one thing I'd add more of if I could. It sounds like we hit on all the other things we focus on though, and I'm glad you enjoyed your stop in Ellensburg Matt Anderson General Manager More 

Billings, Montana
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 24, 2015

Nice hotel with easy interstate access. A couple of gas stations nearby and even a Tesla charging station if you are lucky enough to own one. One thing to say about Holiday Inn Expresses is that they are almost always consistent in the quality of the room, the courtesy of the employees and the quality of the breakfast. This one... More 

Helpful?
1 Thank Tacoboy4000
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the 5 Star Review. We work hard at being your top choice for a hotel in Ellensburg, and it's great to hear when we are hitting on all our marks. I'm a sucker for the Biscuits and Gravy myself, and find myself indulging every now and then as well. Matt Anderson General Manager More 

Seattle, Washington
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 24, 2015

We have stayed here several times in the last few years,for various reasons... Ellensburg isn't out favorite city to be in,but the Holiday Inn Express here is great in our book! Our reservations have always been right,and a nice,clean and quiet room awaits us after a long and sometimes harrowing day...... Always happy to stay here:)

Helpful?
Thank 5ptelk
Matt A, General Manager at Holiday Inn Express, responded to this review

Thank you for the nice review. I'm happy to hear we are giving you consistent, quality service when you staying over in Ellensburg. Ellensburg has a couple new restaurants that have opened - be sure to ask at the front desk, and with luck, we can provide you with a new dining experience. Matt Anderson- General Manager More 

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