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Comfort Inn

2.0 of 5
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1722 Canyon Rd., Ellensburg, WA 98926
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Comfort Inn
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Ranked #4 of 13 Hotels in Ellensburg
A recent review
5 of 5 stars Reviewed March 11, 2015
K K Seattle, Washington
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72 reviews from our community

Traveler rating
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    10
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

The reviews that mentioned the comfortable beds, jetted tub, soft and firm pillows, and great breakfast are correct. The breakfast serves hot protein dishes, such as scrambled eggs and sausage links, as well as the continental style pastries, waffles, cereal, fruit, and yogurt. We stay at this hotel every year because of the friendly employees and helpful on-site management with... More 

Was this review helpful? Yes 3
Washington state
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Overnight trip to help family scope out the town and new work office. Booked online because the trip was last minute so did not compare amenities only prices. Very surprised and impressed how nice it is. Updated furniture, and bathroom. Free breakfast which was not just roll and juice, they had eggs, waffles, fresh fruit, yogurt and more! I left... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

We had a pleasant stay and a restful night ZZZzzz at this Comfort Inn in Ellensburg. I loved  the room because it was very nice and clean. I also enjoyed the cable TV options, WiFi, the view of a beautiful sunrise, the amenities, and a great breakfast. I truly recommend this hotel. Great value and location.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

I was pleasantly surprised the level of service and comfort at the Comfort Inn! The staff is friendly and efficient and the beds are very comfortable. The breakfast in the morning is one of the best spreads I have seen a hotel this size. Don't bother with the more expensive hotels in the immediate area!

Was this review helpful? Yes 2
Amanda K, General Manager at Comfort Inn, responded to this review

Deb C, Wow!!! Thank you so much for your kind words and compliments on my staff and hotel! We strive to stand out from our neighbors with our outstanding service and value! We want your stay to be relaxing and enjoyable without hurting your pocket book and we believe we have just as much to offer as our higher priced... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

The staff at this hotel really provide you with all the comforts of home. Not only are the rooms freshly remodeled, but little extras like the Jacuzzi tub with tv And all the pillows made me feel like I was at a spa!The rooms are spacious, modern and have a high end feel for a great price! I will book... More 

Was this review helpful? Yes 3
Amanda K, General Manager at Comfort Inn, responded to this review

Dear Lindavietzke, Thank you so much for your kind words and review! We are so happy that you enjoyed your stay with us! Those new jacuzzi tubs are pretty amazing and how about those pillows! We are so glad that everyone is enjoying our renovations and upgrades, that is why we did it and we can't wait to see you... More 

Spokane, Washington, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2015

This property has just gone through an extensive upgrade. New bathroom fixtures and furniture throughout the hotel. They repaved the parking lot, and updated the entry way into the hotel. As always the staff is friendly and always willing to help make your stay enjoyable.

Was this review helpful? Yes 2
Amanda K, General Manager at Comfort Inn, responded to this review

Jim, Thank you so much for your kind words! You are so right, we area 100% committed to guest satisfaction and providing exceptional customer service! We are pleased that you are enjoying the renovations that we recently completed. We are in love with the new furniture, bedding, and all the other upgrades that we have done, and even happier that... More 

Issaquah, Washington
Top Contributor
91 reviews 91 reviews
50 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 26, 2014

I-90 was closed west of Ellensburg late in the afternoon, so I had to pull off and look for somewhere to stay--along with hordes of other stranded travelers. Fortunately the Comfort Inn still had a room available. The two women at the front desk were courteous, friendly, helpful despite the deluge of calls and room-seekers they had to deal with.... More 

Was this review helpful? Yes 1
Amanda K, General Manager at Comfort Inn, responded to this review

Dear TriRidge, Thank you for taking the time to review your stay with us! I was working that night with my employee Cameron. What a crazy night that was! Thank you for the compliments regarding our service! When I am training my employees, especially regarding this exact type of situation where the pass suddenly closes and we get full, to... More 

North Bend, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

it is just off the I-90. No highway noise. Modern, clean rooms with free wifi and cable. Comfortable bed with both firm and soft pillows. Heated indoor pool. Free breakfast. Close to city center. It is well worth for the price.

Was this review helpful? Yes 2
Amanda K, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review your stay with us. We are pleased to hear that you enjoyed your stay. We do have newly renovated rooms with AMAZING firm and soft pillows to choose from! An awesome breakfast that we start at 5am for our guests that are early birds and we are located right off... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

I was grateful to get a room because we were bushed. I was disappointed because I am disabled and they had no ground level rooms or an elevator. The gal at the desk was going to put me in a "handicapped" room but then saw that they had been assigned to non-handicapped people. I had to climb two flights of... More 

Was this review helpful? Yes 1
Amanda K, General Manager at Comfort Inn, responded to this review

Dear Annie C. We are glad you chose to stay with us when you were in Ellensburg! I am sorry that we weren't able to accommodate your first floor request. Anyone is allowed to book the accessible rooms regardless to whether they are indeed in need of that...we don't ask for verfication. Typically most people don't want those rooms, because... More 

Houston, TX
1 review
1 of 5 stars Reviewed August 24, 2014

Let me start with the basics ... Ick, housekeeping is phoning it in and the room was musty (and I think we got one of the "remodeled" rooms). Now for the real ratings killer, we had a second floor room with a couple of heavy pieces of luggage and some smaller carry bags ... No elevator! So if your shacking... More 

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment on your stay with us. We are sorry for the inconvenience you may have encountered during your stay at our hotel. I am not sure what was wrong with the housekeeping? I believe I have the BEST housekeeping staff around, with that said, nobody is perfect and there is always room for... More 

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