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Super 8 Ellensburg

2.0 of 5
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1500 Canyon Road, I-90 Canyon Rd Exit 109, Ellensburg, WA 98926
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Super 8 Ellensburg
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Ranked #6 of 13 Hotels in Ellensburg
A recent review
3 of 5 stars reviewed 2 days ago
scotthK7562IL Custer, Washington
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270 Reviews from our TripAdvisor Community

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Traveler rating
    59
    81
    76
    36
    18
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118
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • English first
  • Any
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  • All months
    (270)
  • Mar-May only
    (84)
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    (34)
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Custer, Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed 4 night. Three of the night when we got back to the Hotel the Hallway and stairs stunk like pot. Someone had been smoking it and it carried through out the ventalation system. Plus the internet didn't work

Review collected in partnership with Super 8

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Tacoma, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our double queen room was beautiful and decorated in a very classy manner. I was surprised at the quality. The desk & maintenance staff were friendly and helpful. I didn't get to check out the continental breakfast, unfortunately. My only complaint....the TV Channels. When stuck in your room at night or in between scheduled events, the TV is normally your... More 

Review collected in partnership with Super 8

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Puget Sound
Top Contributor
59 reviews 59 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Ellensburg Super 8 has good rooms and all that one expects from a better than average Super 8. My recent stay was enhanced by the effort the staff made to find me a room on the first floor near the ramp access so that I could wheel my recumbent trike to my room. The extra effort was most appreciated.

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

I will let them know they are doing an awesome job! Thank you for letting us know, the positive feedback is appreciated. We'll do our best to extend hospitality and kindness, it shows. We like having happy guests. Thank you! More 

Montesano, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved that staff!!! they were nice and fun and made checking in easy. They accommodated for our group to make sure we were all together. The room was clean and didn't smell like smoke. When I asked for an extra pillow the lady literally ran and got me one. Thank you for making our stay enjoyable and easy!!!

Review collected in partnership with Amoma.com

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

So glad to hear about your experience! Thank you very much, we'll give our staff a pat on the back. They work very hard! We'll look forward to seeing you back again. More 

Newport, Oregon
1 review
3 of 5 stars Reviewed 1 week ago NEW

the room was ok the entrance from outside in was in need of being cleaned such as cleaning the leaves and dirt from the carpet .Didn't feel like the place was all that clean.Kids like the pool,the breakfast was meager.

Review collected in partnership with Super 8

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

It is important for our guests to come into a new environment and feel that cleanliness that gives them the reassurance of wellbeing and care. I absolutely understand, and thank you very much for bringing it to our attention. This is a very necessary subject to converse with our employees about. We hope to see you again, and hopefully make... More 

puyallup
1 review
2 of 5 stars Reviewed 1 week ago

I made a reservation and confirmed my reservation the day prior to my arrival. When I arrived I asked if I have 2 beds in my room that I reserved. I was told "no". I was told several times by the 2 clerks that I did not reserve 2 beds and I will not get a room with 2 beds.... More 

Review collected in partnership with Super 8

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

On behalf of the entire staff here at Super 8 I would like to extend my sincere apologies for the way we handled the situation at check-in. I will have a meeting with our staff and see what we can do to avoid making the same mistake again. I agree with you, we should've checked and double checked and kept... More 

San Francisco, California
1 review
2 of 5 stars Reviewed 1 week ago

Nice helpful staff but hotel was very dated, carpets stained, bed covers had multiple stains and overall the hotel needs a major renovation.

Review collected in partnership with Super 8

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

Thank you for taking the time to review the hotel, I will let the management know about your concerns and we'll see about getting the carpet cleaned and new bed covers. Your suggestions are very helpful, we appreciate your feedback. More 

WA
Top Contributor
182 reviews 182 reviews
109 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Super 8 in Ellensburg. The highlight was the helpful desk clerk. She checked us in during the afternoon, gave us good advice during the evening dinner and was there in the morning as well to answer our questions. She was cheerful and very helpful. The rooms are very basic and nothing special - but... More 

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HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

Thank you for staying with us! More 

Shelton, Washington
1 review
4 of 5 stars Reviewed 1 week ago

The room was clean and tidy. My back didnt hurt from the bed when i got up in the morning. My only complait it the bath tub didnt drain well.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelStafff, Front Desk Employee at Super 8 Ellensburg, responded to this review

We're very glad to hear that you slept well. Thank you for letting us know about the drain issues, I will let our maintenance staff know. We hope to see you back again! More 

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