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GuestHouse Inn & Suites Dupont

2.0 of 5
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1609 McNeil Street, Dupont, WA 98327
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1 room 1 guest
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GuestHouse Inn & Suites Dupont
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55 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (55)
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    (12)
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Yakima, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We received excellent care from Hailey and the other guest service staff during our stay. Though the bathroom floor tile was not as clean as I would have liked and the carpet was stained, I understand that this is a pet friendly hotel and I appreciated being able to bring my dog with me when I stayed here. We were... More 

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Honolulu, Hawaii
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here one night. Staff are friendly and do a great job of interacting and supporting the customer--they're doing a good job. From the exterior the property appears to be in good condition however the rooms need complete renovation. The bedding in my room smelled musty/smoky and made for a difficult night's sleep--this is my biggest criticism of the property... More 

Was this review helpful? Yes 1

Travelers are raving about these Dupont hotels

Lacey, WA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 19, 2015

This place is in need of update everything! Chip paint in pool, on walls..old TV. Cheap shampoo. Breakfast was out of everything by 8am and clearly under staffed. Girl at front desk was "trying" to run front desk and breakfast bar..I had a child who didn't get breakfast. Clearly won't waste my money here again! Not worth the cost!

Was this review helpful? Yes 4
GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

Thank you for your business with the GuestHouse Inn & Suites. We truly appreciate your interests in our hotel and hope everything has been well. I wanted to give you my deepest apologies on behalf of the entire hotel for failing to exceed your expectations. As always, we appreciate your feedback, which we will use to make improvements. Please let... More 

Maple Valley, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 2, 2015

My friends and I stayed in a one bedroom suite at this establishment last weekend when temperatures were in the 90's. We had been traveling all day and were looking forward to a nice air conditioned room where we could relax and cool down. The room was equipped with an air/heat unit in the main living space as well as... More 

Was this review helpful? Yes 8
GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

Thank you for your business with the GuestHouse Inn & Suites. As always, we appreciate your feedback, which we will use to make improvements. We strive to provide a comfortable and pleasant experience for all our Guests, and we will fully investigate the conditions that you mentioned. We sincerely apologize for any discomfort that may have been incurred during your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015 via mobile

Since the moment I got there the staff was very welcoming. The lay out of the room was like a mini studio with a little dinning "kitchen area" my room was facing the back of the hotel and had a beatiful green view, definitely enjoyed staying here.

Was this review helpful? Yes 1
GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

Dear Sergio2190, Thank you for taking the time to provide us your feedback. The staff is thrilled that you enjoyed your room accommodation!! We are always striving to improve our services and amenities, and we would greatly appreciate it if you would come back and tell us what you think next time you are in the area! Please give us... More 

Portland, Maine
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 10, 2015

This place by far, has been the worst. After checking in i go to my room only to find it smells of smoke. My bathroom did not have any towels and the bed had some mysterious stains on it. The walls had markings on them and the A/C did not even work. The TVs are old and they still have... More 

Was this review helpful? Yes 9
GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

Dear James S, Thank you for taking your time to provide us with your feedback. I would like to give you my sincere apologies for all the issues during your stay! We will be using your feeddback as a guide to train our staff and to improve our hotel. I agree entirely that the discomfort during your stay would lead... More 

Westport
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 16, 2015

Overall hotel staff was nice, but rooms are old, no towels in the room when we arrived, tv remote did not work, however the room next door kept changing the channel for us. Hot tub was out of order. We did have a family suite, so it was nice having enough beds for everyone, but the room layout was poor.... More 

Was this review helpful? Yes 10
Honolulu, Hawaii
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 15, 2015

I stayed here with my family for one night because the price was right. Dupont is a very nice and safe area, as well. I'm a "local" and stayed here when moving out of my home. Pros: Our room was very clean and a good size. The staff was nice and really helpful. It was a Wednesday, but I did... More 

Was this review helpful? Yes 1
New Westminster, British Columbia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed at the Guesthouse Hotel in Dupont, Washington twice. Once on our way to Nevada and once on the way back. We found the staff very pleasant and helpful, the rooms very clean, also great location. We found our favourite Irish pub just around the corner, great food and great staff. We will stay at this Hotel again if... More 

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GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

Dear Kendalll, Thank you for taking the time to provide us with your feedback. We are delighted that you enjoyed your stays with us!! We are striving to make our guests' stay experience the best they've ever had, and we would greatly appreciate it if you would come back and tell us what you think! Please let us know next... More 

Melbourne, Australia
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 5, 2014

Our room with a king bed and sitting area was very clean and homey, fridge, microwave couch coffee table. The room was large the bed was comfortable. the staff were very nice and the hotel was in a quiet spot a village atmosphere we walked around the area and it was beautiful. Breakfast was OK pool available but we did... More 

Was this review helpful? Yes
GeneralManagerW A, Manager at GuestHouse Inn & Suites Dupont, responded to this review

On behalf of the entire GuestHouse staff, we would like to thank you for your wonderful review! We really appreciate your feedback, it lets us know what we are doing right, and what we are doing wrong. We our in the process of improving our breakfast menu, so the next time that you stay with us, it will be better... More 

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