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Fairwood Inn & Suites DuPont

1609 McNeil Street, Dupont, WA 98327 (Formerly GuestHouse Inn & Suites Dupont)
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1 room 1 adult
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Fairwood Inn & Suites DuPont
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64 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly and greeted me each time they saw me. Fairwood Inn and Suites just took over this hotel which was formerly a Guest House Inn. I was excited to see that it had the ability for kitchen use. Unfortunately they did not have any supplies and it to be able to use the kitchen. The room was... More 

Review collected in partnership with this hotel

Helpful?
Thank Brenda S
Bend, Oregon
1 review
4 of 5 stars Reviewed 4 weeks ago

I had made the reservation over the phone and mislaid the confirmation number. When we got to the hotel, they could not find the reservation but gave us a room at a lower than advertised price. The room was clean and quiet. It is far enough away from the freeway to block the noise but close to everything else we... More 

Helpful?
Thank Bill H
GM_FairwoodInn, Front Office Manager at Fairwood Inn & Suites DuPont, responded to this review

Hi Bill H, Thank you for taking the time to provide feedback for us, and I apologize for the issue with your reservation. Our staff is working daily with our new system to improve our record keeping to aid in making check-in a much more efficient process. I'm so happy Brittiany was able to assist you during your stay, and... More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Basic room which was fine but services advertised were substandard. Poor internet service (none for two days), poor gym, and miscommunication with staff ( told by one staff member that breakfast ended at 10:00 and morning staff said it closed at 09:00.

Review collected in partnership with this hotel

Helpful?
2 Thank joaod251
GM_FairwoodInn, Front Office Manager at Fairwood Inn & Suites DuPont, responded to this review

Hi joaod251, I apologize you were unhappy with your recent stay with us, and appreciate your feedback. I will be using the information to continue training our staff, and improve accommodations for future stays. If there is anything I can do personally to improve your experience, please contact me directly: vanessa@onyholdings.com or 253-912-8900. Thank you again for your feedback, and... More 

Travelers are raving about these Dupont hotels

Dupont, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

Due to some painting fumes in our home we decided it would be best for us not to spend the evening in our local home. Your staff took care of us right away--which was a blessing as it was New Year"s Weekend! They even had room for our 2 Yorkies. We ended up staying 2 nights and we never worried... More 

Review collected in partnership with this hotel

Helpful?
Thank lynnpI6946TO
GM_FairwoodInn, Front Office Manager at Fairwood Inn & Suites DuPont, responded to this review

Hi lynnpI6946TO, Thank you for your feedback! It was a pleasure having your family (and furry friends) stay with us. We hope to see you again soon. Thank you, Vanessa Front Office Manager More 

Lakewood, Washington
1 review
3 of 5 stars Reviewed 4 weeks ago

I rated it a 3 because its a old building and old furniture. It was cozy and good for the price. I wouldnt mind going there again in the near future. If you want quality its not it, but if you on a budget and need somewhere to stay thats comfy, this is the place.

Review collected in partnership with this hotel

Helpful?
Thank 132tpritch
1 review
5 of 5 stars Reviewed September 24, 2015 via mobile

Stayed here for a business trip and out of all my travels the service was great, some of the best customer service I've experienced in traveling. The manager at the front desk was super helpful and went above and beyond.

Helpful?
Thank Caleb B
Portland, Oregon
1 review
4 of 5 stars Reviewed September 24, 2015

I travel so much for work, and the staff are incredibly nice and helpful. You can see they love this property and helping their guests feel welcome. They go the extra mile. They are attentive, respectful, and made my morning so much better when I left!

Helpful?
Thank Shannon M
1 review
5 of 5 stars Reviewed September 22, 2015 via mobile

Great for military family. Was here about 20 days with 2 kids and a dog. Great location. The room was great kitchen bathroom bedroom and a fold out couch. Internet was disapointing but small sacrifice. Staff was great and worked with us having to extend twice. Great place to stay while waiting for housing or just visiting.

Helpful?
Thank johnie w
Tacoma, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed September 13, 2015

Absolutely the best hotel that we have ever stayed in, and we stay here quite frequently to the point that the office staff know us, and we have come to know what we what we get from the service, the hot tub and swimming pool were just redone and was in great shape. Plus the breakfast is great and has... More 

Helpful?
Thank Ryan V
GeneralManagerW A, Manager at Fairwood Inn & Suites DuPont, responded to this review

Dear Ryan V, Thank you very much for your kind words! We are ecstatic to hear that you enjoyed your stay. We are always striving to improve our Guests' experience at our facility, and please feel free to let us know how we could ensure that you have an even better experience with us next time! On behalf of our... More 

Yakima, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2015

We received excellent care from Hailey and the other guest service staff during our stay. Though the bathroom floor tile was not as clean as I would have liked and the carpet was stained, I understand that this is a pet friendly hotel and I appreciated being able to bring my dog with me when I stayed here. We were... More 

Review collected in partnership with this hotel

Helpful?
Thank Heagood
GeneralManagerW A, Manager at Fairwood Inn & Suites DuPont, responded to this review

Dear Heagood, Thank you very much for your insightful review! I would like to sincerely apologize about the inconveniences regarding the bathroom tiles and carpet. We are always looking for ways that we can improve our Guests' experiences with us, and your review will be tremendously helpful to the management team and staff. Please let us know if there are... More 

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