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Suncadia Resort

Certificate of Excellence
4.0 of 5
Hotel website
3600 Suncadia Trail, Cle Elum, WA 98922
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Suncadia Resort
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Ranked #1 of 7 Hotels in Cle Elum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SunnyCabinFever Whidbey Island, Washington
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655 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whidbey Island, Washington
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

The isolation of Suncadia lends itself especially to a romantic getaway or the sports minded enthusiast/athletically inclined. Portals restaurant serves great food at reasonable prices and the wait staff is more than happy to meet special requests.

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Seattle, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was there for a business trip this past week. I was amazed at the level of service and staff friendliness. Even though I was in meetings most of the day, the staff that I came across really seemed to enjoy their jobs. One evening a few of us were able to sneak away to the lounge. The server was... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband, kids, and I just came back from our weekend getaway at Suncadia Resort. This was our first stay at the resort and wasn't sure what to expect. We were pleasantly surprised in the amenities that the resort has to offer. We arrived on Friday and checked into our one bedroom that had enough space for our family with... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I understand why people want to stay here, the location is pretty awesome. Most the guests are completely pretentious, but just ignore them. They just want to drink wine and spend way to much money to do nothing for a weekend. But the level of incompetence you will see from each and every staff member is unbelievable, and after a... More 

Was this review helpful? Yes 1
Seattle
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We spent a weekend getaway at Suncadia for our family of four (2 parents, 2 teenage boys 16 and 13). Overall, the facilities are great, the staff is pleasant and well-intentioned and we had a great time. However, at many points of the weekend, it was clear that there was just something off in how the resort is run that... More 

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Seattle
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Family of four (and one 30 pound dog) spent one night at the Lodge. It was a spontaneous trip and we hadn’t booked ahead. We were trying to stay at Sun Mountain Lodge in Winthrop but Sun Mountain Lodge does not accept pets, so it was off to Suncadia. It’s a convenient drive from the Seattle metro area. Entering the... More 

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Bellevue, Washington
Top Contributor
181 reviews 181 reviews
49 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

Suncadia is a large resort about 1 1/2 hours from Seattle offering accommodations in a beautiful lodge, private houses or condos. We stayed in the lodge, in a large, comfortable one bedroom suite with a kitchen and balcony. The views overlooking the valley are splendid, the rooms are clean and comfortable and service is friendly. However, customer service is not... More 

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Kent
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My family and I spent a few days of our Spring break at the lodge, the check in was great Sarah was very helpful, the room was nice, and overall stay was good. We went to Portals since that was really the only option rather than going into Cle Elum. Shannon was our server for all 4 of our visits... More 

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Seattle, Washington
1 review
3 of 5 stars Reviewed 2 weeks ago

The original purpose of our visit was to be close to skiing - unfortunately the snow did not materialize this year. We probably should have looked into staying at a condo instead of the lodge. It was nice to have a kitchen (we could have planned better) but cooking a dinner was not so easy especially if you are a... More 

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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Housekeeping is nonexistent, literally. When we checked in, the memory form mattress of sofa bed was laying on top of the king bed. We were forced to change rooms. The second room has no shower gel or soap, and coffee mug was one short. The second day in the morning I asked for a comforter. Nothing showed up the entire... More 

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SuncadiaManager, General Manager at Suncadia Resort, responded to this review

Dear Mimi F, Thank you for sharing your experience on Trip Advisor. Our number one priority is to always ensure our guests have an amazing experience and they want to come back and visit us again and again. I was extremely disappointed to hear that we had a breakdown in communication between the front desk and housekeeping teams causing you... More 

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