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BEST WESTERN Snowcap Lodge

Certificate of Excellence
2.5 of 5
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809 W Davis St, Cle Elum, WA 98922 (Formerly BEST WESTERN PLUS Snowcap Lodge)
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BEST WESTERN Snowcap Lodge
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Ranked #2 of 7 Hotels in Cle Elum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Drew M Spokane Valley, United States
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177 reviews from our community

Traveler rating
    92
    49
    19
    10
    7
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58
61
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spokane Valley, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Best Western Snowcap Lodge is top notch for a quality rejuvenating stay. The staff were awesome, the room was squeaky clean and the breakfast was hot & fresh. Also the pool was spotless, so refreshing compared to others.

Review collected in partnership with Best Western

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Redmond, W
2 reviews
5 of 5 stars Reviewed 1 week ago

Hands down this is the best hotel in town. When we travel, we often pick a Best Western because we feel confident that it will be a pleasant experience and this was no exception. It is close to I-90 so I was a little concerned about possible traffic noise issues but it was very quiet. They don't allow dogs, which... More 

Review collected in partnership with Best Western

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is amazing. A great place to stay. Amazingly clean, staff was friendly, room was top notch. We thoroughly enjoyed the pool, they even let our guests join us for some time in the pool. Right next store to Safeway and places to eat. A place I would recommend and stay at again and again.

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Kennewick, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

The best thermostat and quietest heat/air unit I have ever experienced in a hotel! Clean, quiet and convenient to area activities. Large room, comfortable beds with wonderful bedding. Paid a discounted rate but well worth a full price rate. Nice pool and hot tub as well.

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you so much for the kind words about our property. We strive to provide the best experience possible to each and every one of our guests. So glad yours was as great as it should have been. We hope if you are ever in the area again you pop in to say hello and stay for the night. Would... More 

Plymouth, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed there at least 15 days in the last 12 months. Next time I will take names so I can sing their praises here! I don't even look anywhere else. Very quiet, VERY clean and very friendly and VERY SAFE for an older single woman (key-card entry doors). Wonderful breakfast (included).

Review collected in partnership with Best Western

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you so much for your wonderful review of our lodge. We LOVE our returning guests! So glad you feel safe when you are here with us. We are thrilled to have loyal guests who appreciate the experience we provide. A lot of passion and heart go into keeping us at the top of our game and it is always... More 

Camano Island, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here last night was just what we needed. Got in after 9 check on was quick we had a double queen which the Coptic sheet type comforters which I love because they get washed! Room was clean had everything we needed. Went down to pool which doesn't close til 11 🏊! Hot tub had a little more chlorine than... More 

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Hi Sheila! Thanks so much for the kind words in your review of our lodge. Customer satisfaction is what drives our business so it is always nice to hear we are doing a good job. We hope you enjoyed your stay enough to come back and see us again very soon! Whether you are just passing through or you have... More 

Pullman, Washington
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 23, 2015

We were very impressed with this hotel and staff. Clean and efficient Our cold water faucet did not work in our sink, but, beyond that we found the stay very enjoyable and will be back. The breakfast was the typical and the sausage and scrambled eggs could be of better quality, but overall it was okay. The maids were very... More 

Review collected in partnership with Best Western

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you so much for your kind review of the Snowcap Lodge. We like to think we go above and beyond for all of our guests here and the first step in doing so is providing a friendly and comfortable environment from the get go. We love seeing the kids enjoy the swimming pool just as much as you do... More 

Tacoma, Washington
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2015

We stayed at the Snowcap Lodge for one night during a quick family trip. This is a great place to stay if you're looking for comfort and a nice place to stay while playing in the area. It is not the place to stay for romance or location. The exterior and interior of the hotel are very clean, as was... More 

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you so much for the kind words. You and every other guest we encounter are the reason we do our jobs here in the hospitality industry. Guest satisfaction and impeccable customer service are at the top of our to do lists every day. Thank you for making our job enjoyable and allowing us to provide exactly what you needed... More 

Libery Lake, WA, United States
1 review
3 of 5 stars Reviewed March 16, 2015

The out side appearance of hotel is superior to the room. Poor draining bath tub and flushing toilet were disappointing. The room and bed were other wise fine. Breakfast was good but not exceptional. The price of the room was surprising especially in the non- tourist season of March.

Review collected in partnership with Best Western

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snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

Hi Chris, First I would like to apologize for not meeting your expectations. We do try to make each guests experience and stay with us here at the Snowcap Lodge enjoyable and I am terribly sorry this was not the case with yours. I have reviewed your reservation and had my maintenance man check into the draining problem you mentioned... More 

Maple valley, Wa., United States
2 reviews
5 of 5 stars Reviewed March 13, 2015

Very nice, good comfortable beds, good room size, and a fairly new property. The shower was interesting with an overhead rain nozzle. I liked it. Breakfast was OK. The eggs were powdered, but every thing else was OK. ( great waffle irons) The coffee was excellent from a local roaster. This was about the best place in town and deservedly... More 

Review collected in partnership with Best Western

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