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Holiday Inn Express Hotel & Suites Cheney - University Area

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111 Betz Road, Cheney, WA 99004
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Holiday Inn Express Hotel & Suites Cheney - University Area
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99 Reviews from our TripAdvisor Community

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    50
    34
    10
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    3
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45
16
9
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (21)
  • Jun-Aug only
    (49)
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    (23)
  • Dec-Feb only
    (6)
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Seattle, Washington
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Wonderful and caring staff here, Our reservations and rooms have been great here! I do reccomend this location for the Spokane area.... Cheney is nice in that it is not right in Spokane. Quiet location in a small college town. We use this hotel as a nice stop between Seattle and WSU in Pullman....

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Enumclaw, Washington, United States
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a Junior suite that was very comfortable. Two television in the room. The check in and check out were simple and pleasant with very nice and helpful people working the desk. There was hot coffee in the dining area 24 hours and Pancakes at 8 PM. Amazing. The morning breakfast was loaded with whatever you wanted to eat.

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I arrived at the hotel late after a particularly trying day. I was greeted with a warm smile and welcoming attitude. After getting me all signed in, Aleyssa gave me some suggestions on where to get some good local food. When I got back I had a very clean room and comfortable bed to relax and fall asleep in. Great... More 

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Not bad at all Away from Spokane (14miles) you may need a car to visit nearby. it is clean, friendly and good internet connection. Missed the breakfast :( But pancakes goes from 8 to 12 midnight Next to Safeway jus in case you might need any supplies No water in rooms

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dlickfold, Manager at Holiday Inn Express Hotel & Suites Cheney - University Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Dorian Byrd, General Manager More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

Our group stayed here a week. The location was quite. Plenty of parking. Friendly staff. Good breakfast. Clean, modern facilities. On site laundry. HD television in my room. Fairly close to the college. I would stay here again.

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Baltimore
Level Contributor
173 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel was absolutely sufficient in all ways, no complaints. The staff was extremely helpful. Breakfast were good and free! Conveniently located to two major highways, only 20 min to Spokane. The town is tiny and kind of out of an old western movie. Very depressed area although they are trying to fix it up by adding newer stores and... More 

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Edmonds, Washington
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015

I have review this one before but felt it was worth reviewing again. Again the staff is awesome! Breakfast is like other HIE hotels but again the staff makes the difference here. Rooms are very clean and always smell good.

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dlickfold, General Manager at Holiday Inn Express Hotel & Suites Cheney - University Area, responded to this review

Dear Ickman44, Thank you so much for your kind words. Our staff love to hear comments like yours. They work very hard to make sure our guests feel at home and it is nice to know that it is valued. Sincerely, Dorian Byrd, General Manager More 

Missouri City, Texas
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 8, 2015

Clean and comfy, with good internet. Breakfast was good, though I was hoping to hit them on bacon day instead of sausage day. You know how HIE is. Friendly front desk people. Lots of convenient fast food within an easy walk, from pizza to a Subway, and even a Starbucks. I can't comment on the prices because we were here... More 

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Bremerton, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

Check in was very easy, and we found the high ceilings, made the room look bigger, along with being extremely quiet and comfortable. The only noise that bothered us, was a switch engine, transitioning, the intersection by the hotel, on the first day there. The hotel has a nice indoor pool area, and the continental breakfast was superb! I'd recommend... More 

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Great Falls, Montana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 26, 2015

I liked the hotel a lot, but was disappointed that the original rate that room was booked at was considerably higher. The person found the mistake after I almost had to go pull up the confirmation. It was annoying

Was this review helpful? Yes 1
dlickfold, General Manager at Holiday Inn Express Hotel & Suites Cheney - University Area, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Dorian... More 

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52 photos of this hotel

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