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Quality Inn

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1003 Eckerson Road, Centralia, WA 98531 (Formerly Ferryman's Inn & Suites)
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25 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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    2
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4
9
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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    (25)
  • Mar-May only
    (6)
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    (12)
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    (4)
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Seattle, Washington
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall, a pretty good place. Stairs and hallways needed to be vacuumed a little better as they were pretty worn down and showed some grime. Breakfast was nothing special, but did the job. Took me a little while to figure out the A/C as you have to flip a switch over by the kitchenette in order for the unit to... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Great location just off I-5. Staff at the front desk were all very friendly and welcoming. Public spaces and our room was clean. Our room was spacious with a comfortable couch, chair and table. Bed was a bit firm for my liking but good quality. A/C ran well and as quiet as can be expected. Breakfast was disappointing. Plan on... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Bremerton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were very pleased with our stay. I enjoyed the pool 3 times over the weekend to keep cool. It was small but private. It's so dusty near the freeway that I thought they could wipe down the tables outside. The rooms were clean and beds comfortable. The front desk clerks were outstandingly helpful and the maid subtle.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. I will make sure we get some to wipe down the tables outside by the pool area as well... More 

Clarion, Pennsylvania
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Guest check in was quick and efficent. The checkout process took a little while with slow computers. The place appeared to be clean and we kept. Towels and bed linen were in good shape. I used both the swimming pool and hot tub and they were maintained. Breakfast items were on par with most of the quality inns that I... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. Thank you for your business and we look forward to your next stay with us. More 

Ontario, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 23, 2015

This is one of the older exemplars of this chain. Two stories, no elevator, noisy AC under window, separate sink from bathroom, breakfast room shoe-horned in as an afterthought. But rooms are clean and well maintained, staff are friendly and efficient, and the location and access are good for the hurried traveler.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. We take all reviews seriously in order to continually improve our guest experience. I am glad to know that you had a good experience. We are continually updating an improving our hotel and we look forward to your return visit. More 

Oak Harbor, Washington
Level Contributor
104 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 22, 2015

Rooms are adequate in size, older motel and some of the furniture is older. Beds and pillows were very comfy. Old style tv and we couldn't get any of the regular channels - most were in Spanish. Bathroom had been refurbished but didn't have a way to stop the tub for a bath. Breakfast was ok but I would have... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear Vauled Guest Thank you for taking the time to complete the on line survey. We take these reviews very seriously. As we work to continuously improve our hotel, we use the reviews to make adjustments. I apologize for the condition of the room. We are working on updating new furniture as well as new tvs. I am very sorry... More 

Vancouver, BC
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 11, 2015

Whilst the exterior looks a little daunting for the weary traveller the rooms and beds are Far better than some hotels at twice the price. My wife and I had an excellent stay and a good nights sleep thanks to their new comfortable mattresses and comforters. The lady at the front desk was extremely helpful, despite the fact she was... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear Brian, Thank you for taking the time to write a review of our hotel. We take all reviews seriously and your feedback will help us in our continuous quality Improvement. I am glad to see that your stay with us was positive and that you will recommend us to others. Thank you for your business and we hope to... More 

WA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

The bed in the handicap room was the best of our entire trip! We've stayed in many Quality Inns; all were nice but the bed in this particular one was especially comfortable. Place was quiet, person at desk was friendly and helpful.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to respond to our on line survey. Your feedback is very important to us and we use these reviews to improve our hotel. I am glad you found our all new beds comfortable. We are very proud of our top of the line Serta sleepers. Thank you for your business and... More 

England
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 14, 2015

Very efficient reception, well maintained hotel, the room was spotless and the furniture was all in very good condition. the TV was an older crt not a flatscreen but it worked well and was perfectly ok. Good places for eating are very close by, we chose chinese food and it was good. I shall be happy to stay here again.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

The hotel was very clean, quiet and comfortable. The continental breakfast was good with a great variety to choose from. Lots of restaurants near by along with the outlets stores within walking distance.

Was this review helpful? Yes 1
sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. Thank you for your business and we look forward to your next stay with us. Sincerely, Lola Toloba Front... More 

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