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Quality Inn

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1003 Eckerson Road, Centralia, WA 98531 (Formerly Ferryman's Inn & Suites)
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1 room 1 guest
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30 Reviews from our TripAdvisor Community

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Traveler rating
    7
    12
    8
    1
    2
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4
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (6)
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    (17)
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Edmonton, Canada
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Carpets are worn and it looks a bit worn out period. (Be sure and note that there is no elevaator if you have issues with stairs). Yet the rest of the room was clean. Outdoor pool was a lot of fun for our boys. And the location couldn't be easier to find with lots of shopping, eats, and a park... More 

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Huntersville, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Quality Inn was a pleasant surprise. When we first arrived, we were concerned as there was major repair work being performed at night on the highway next to the hotel, and the hotel is right next to the interstate. This caused the area to look dirty and undesirable. Also, the outside of the hotel is nothing to write home... More 

Was this review helpful? Yes
Coquitlam, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights for outlet shopping and were treated very well. The customer service was fantastic! Right from the beginning we were fortunate enough to receive this great service, from taking the time to research something for our family to do in Centralia to ensuring our luggage that we left behind, was shipped to us in Canada, at the... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Lopez Island,Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If this was the first Quality Inn I stayed in I would never go to another one. This facility is very ragged. The carpets in the hall and the room are filthy, the furniture torn and patched together. This place is in need of a major refit. Not worth the money.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear Vauled Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Travelers are raving about these Centralia hotels

Albany or
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was clean and the beds were comfortable. The hallway was very warm, but the A/C in the room worked well. Breakfast was not good, but will work if you're short on time. Friendly staff. Overall what we were expecting without any problems.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Seattle, Washington
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Overall, a pretty good place. Stairs and hallways needed to be vacuumed a little better as they were pretty worn down and showed some grime. Breakfast was nothing special, but did the job. Took me a little while to figure out the A/C as you have to flip a switch over by the kitchenette in order for the unit to... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Great location just off I-5. Staff at the front desk were all very friendly and welcoming. Public spaces and our room was clean. Our room was spacious with a comfortable couch, chair and table. Bed was a bit firm for my liking but good quality. A/C ran well and as quiet as can be expected. Breakfast was disappointing. Plan on... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Dear valued guest, Thank you for taking the time to review and rate our hotel. We take these reviews very seriously and your review is appreciated. I am glad to see that your stay went well. It was our pleasure to have you with us. When you come again I know you will see our on going quality improvements. Thank... More 

Bremerton
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 22, 2015

We were very pleased with our stay. I enjoyed the pool 3 times over the weekend to keep cool. It was small but private. It's so dusty near the freeway that I thought they could wipe down the tables outside. The rooms were clean and beds comfortable. The front desk clerks were outstandingly helpful and the maid subtle.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. I will make sure we get some to wipe down the tables outside by the pool area as well... More 

Clarion, Pennsylvania
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 21, 2015

Guest check in was quick and efficent. The checkout process took a little while with slow computers. The place appeared to be clean and we kept. Towels and bed linen were in good shape. I used both the swimming pool and hot tub and they were maintained. Breakfast items were on par with most of the quality inns that I... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. Thank you for your business and we look forward to your next stay with us. More 

Ontario, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 23, 2015

This is one of the older exemplars of this chain. Two stories, no elevator, noisy AC under window, separate sink from bathroom, breakfast room shoe-horned in as an afterthought. But rooms are clean and well maintained, staff are friendly and efficient, and the location and access are good for the hurried traveler.

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. We take all reviews seriously in order to continually improve our guest experience. I am glad to know that you had a good experience. We are continually updating an improving our hotel and we look forward to your return visit. More 

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