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Quality Inn

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1003 Eckerson Road, Centralia, WA 98531 (Formerly Ferryman's Inn & Suites)
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17 reviews from our community

Traveler rating
    5
    6
    4
    0
    2
See reviews for
3
4
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Top Contributor
52 reviews 52 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very efficient reception, well maintained hotel, the room was spotless and the furniture was all in very good condition. the TV was an older crt not a flatscreen but it worked well and was perfectly ok. Good places for eating are very close by, we chose chinese food and it was good. I shall be happy to stay here again.

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1 review
5 of 5 stars Reviewed February 14, 2015

The hotel was very clean, quiet and comfortable. The continental breakfast was good with a great variety to choose from. Lots of restaurants near by along with the outlets stores within walking distance.

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sam p, Front Office Manager at Quality Inn, responded to this review

Valued Guest, Thank you for taking the time to respond to this survey. We value your opinion and I am glad to see that your stay went well. We have worked hard to make our hotel a great place to stay. Thank you for your business and we look forward to your next stay with us. Sincerely, Lola Toloba Front... More 

Reidsville, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 25, 2014

Upon entering the room we discovered that the air was off and the room was hot and stuffy. It was a non smoking room but my wife said someone had been smoking in the room. Took a while for the room to cool down. Room had a king size bed. My thoutht is that for the size of the room... More 

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sam p, Front Office Manager at Quality Inn, responded to this review

Dear Gayle, Thank you for taking the time to complete the on line survey. We take these reviews very seriously. As we work to continuously improve our hotel, we use the reviews to make adjustments. I apologize for the condition of the room. We are installing all new heating/AC units and this should take care of the air quality issues.... More 

Denver, Colorado, United States
2 reviews
5 of 5 stars Reviewed September 13, 2014

Stayed one night. Had a great room with two very comfortable queen beds. Very clean with microwave, refrigerator, iron and board, hair dryer. Everything we needed. Lovely people at the desk. The pictures do not do it justice. Offered very nice free breakfast. Would stay again.

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sam p, Front Office Manager at Quality Inn, responded to this review

Dear Susan, Thank you for taking the time to complete the on line review of our hotel. We take our reviews seriously and I am glad to know your stay with us went well. We are continuously improving our hotel and when you come again you just might see additional improvements. Thank you for your business and we look forward... More 

2 reviews
4 of 5 stars Reviewed September 12, 2014 via mobile

This hotel was a great choice. We were greeted in the evening with a warm welcome and couldn't have had an easier check in/out experience. The breakfast was good with biscuits and gravy and a few other treats. Hotel had a nice pool and hottub we would've used if we had more time. Thanks for the nice stay!!

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Austin, Texas
Top Contributor
52 reviews 52 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 10, 2014

I have stayed here numerous times. Probably the best vaule off I5 in the Centrailia area. It's a no frills property. They do offer an outdoor pool and a hottub. I have never used either. Front desk staff was friendly. My room was clean. The room had too much furniture for the size, it looked akward..but not over crowded. Good... More 

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Vancouver, Canada
Top Contributor
63 reviews 63 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 6, 2014

We stayed here one night on the way home from Portland. The hotel is right off I5 so very convenient to get to. Rooms are small but looks like it has been renovated especially the bathroom. Bed was comfortable. Breakfast was very adequate with the usual offerings do bread, cereals, yogurt,etc. For the price we paid, it served our purpose... More 

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sam p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. We take all reviews seriously in order to continually improve our guest experience. I am glad to know that you had a good experience and will recommend us to others. We are continually updating an improving our hotel and we look forward to your return visit. More 

Crescent City, California
Top Contributor
60 reviews 60 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 2, 2014

Got upstairs room facing west. Room was hot. Had to figure combination for a/c. Turn it on at switch on wall marked "Heat-Cool. Then go to wall unit and set controls. Also a thermostat on wall but I don't know if it works for heat and/or cool. Anyway I turned a/c on high and it's loud. Can barely hear tv.... More 

Was this review helpful? Yes
sam p, Front Office Manager at Quality Inn, responded to this review

Valued traveler, Thank you for taking the time to review our hotel. We take our reviews seriously and your feedback helps us make the necessary changes and improvements. We have added to our wifi service to make it available in all rooms and within the next few month we will install all new AC's in each room. We have already... More 

Richland
1 review
4 of 5 stars Reviewed July 27, 2014

Nothing fancy, but clean. We had a group of us that reserved rooms months before. I called the week before we were going to arrive, and they didn't have one of our reservations. Got it straightened out. Another one in our group reserved a King bed, only to get there and it had been given to someone else. They had... More 

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Las Cruces, New Mexico
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 19, 2014

The staff at this hotel are really working hard to gain a good reputation and it shows in the improvements made to this hotel and the friendliness of the staff. The rooms have been pleasantly remodeled including down comforters on the beds. Ah, the comfort. The pool was clean and enjoyable with adequate pool towels for anyone who wanted to... More 

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