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Peppermill Empress Inn

Hotel website
1233 Alder Street, Centralia, WA 98531 (Formerly Holiday Inn Express)
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Peppermill Empress Inn
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Peppermill Empress Inn
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75 reviews from our community

Traveler rating
    32
    26
    14
    2
    1
See reviews for
20
22
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (75)
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    (20)
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    (29)
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Oregon
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Taxi driver informed us location was not safe, and don't venture out at night. One restaurant across the street. Hotel has old furniture and very bland. Rooms had white walls old scratchy sheets and really nothing more to say. Do your homework and don't always judge by pictures on websites or AAA rating.

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Kennewick, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and comfortable with a welcoming friendly staff. The room was clean on the surface, but behind the night stand it wasn't, looks like when they vacuum they don't get the corners or ever behind the furniture. The bed was old and worn out, although I did get a good nights sleep, and the shower was good.... More 

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Seattle, Washington
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the Peppermill Empress Inn hotel over the weekend (Fri-Sun) and though I didn't really spend much time at the hotel here is my impression. They do include the typical morning breakfast for Peppermill. Very adequate for what I expected. The hotel itself seemed clean, our room was adequate for the price we paid (around... More 

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Ketchikan
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is located right off I5 and it is clean and reasonably priced. We stayed here multiple nights as we have family and friends in the area. It is always booked up solid on the weekends so plan your stay so you don't get stuck looking elsewhere! Nicest place in Centralia to stay!

Was this review helpful? Yes 1
Centralia, Washington
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a overall good experience a year ago, so didn't hesitate to stay again. While overall, the stay was ok we did have disappointments. Check in and check was quick, smooth, painless and friendly. The staff have always been friendly and helpful. Our room was adequately stocked with the traditional items. Beds felt a little less comfortable, more on... More 

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Newport, Oregon
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked after TripAdvisor comments. No problems here except limited meal options. Walked to a recently opened Subway. Safe and secure. Comfortable bed and working TV to catch up on day's events. Check in a breeze and under $75.

Was this review helpful? Yes 1
Bend, Oregon
Top Contributor
105 reviews 105 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my wife and young kids. It was comfortable, quiet, and clean. The staff was friendly. A few minor issues. The fridge in the room was lacking a thermostat. It worked too well and froze our salad. For drinks it kept them nice and cold. The bathroom door was also sprung and took a lot of effort to... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel/inn was by far one of the best i have stayed at in years, at this price point (just under $100 a night). The staff and service was beyond the social norm, anymore. Not to mention the breakfast was phenomenal for a "cold breakfast." Lots of variety, juice machine, healthy options like hard boiled eggs and string cheese and... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2015

Easy reservation and check-in, comfortable and clean room. Breakfast was basic, but offered some healthy choices. Great coffee shop nearby for espresso etc. Quiet even though near the freeway. Great information and maps for local exploring available at front desk.

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1 review
1 of 5 stars Reviewed March 27, 2015

We book a king smoking room two weeks ago. Went to check in and they had said we didnt ask for a smoking room. We asked to change rooms only to be told that the computer would not let her change us. She said she had a smoking room but there was nothing she could do. What horrible customer service.... More 

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