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All 10 Centralia hotels

Great Wolf Lodge

3.0 of 5 Resort   |   20500 Old Highway 99, SW, Centralia, WA 98531
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Great Wolf Lodge
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71%
Ranked #2 of 10 hotels in Centralia
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Jessica G San Carlos, California, United States
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689 people have reviewed this hotel

Traveler rating
    177
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    147
    68
    21
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576
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • Any
English first
San Carlos, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our first stay at the GWL last summer was amazing. Over the top fun. This second trip has been a mixed bag. At check in, our desk agent didn't seem to know there was a hot tub area. When we said "oh, wait, you call it a "hot spring" he said "No, you will have to drive to a state... More

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Redmond, Washington
Top Contributor
57 reviews 57 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife, two daughters (ages 8 & 11), nephew (age 4) and I visited Great Wolf Lodge in Grand Mound, WA for 2 nights in early April during our school’s Spring Break. It was a destination that we agreed on through compromise, and now having gone there once in my life, I see no need to return. Arrival/check in We... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for providing us with the feedback from your recent visit to Great Wolf Lodge – Grand Mound! I am sorry you had an unpleasant experience at the Snack Shop and I will pass along your comments so we can work on improving for future guests. I understand your concerns with the cost of dining on-site. I wanted to... More

Portland
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here a year ago 4/10/13 with my 2 kids. they actually had so much fun and were due to comeback. i would say this is the safest place i put my kids and the front desk staff were great as well. we know what were going into and plan the whole thing. we brought everything we need for... More

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Vancouver
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently spent 2 nights at the Great Wolf Lodge with our children, ages 4 and 8. The waterpark is a lot smaller than we expected, nonetheless, it was big enough for the kids. We travelled there when it was spring break (in Vancouver) so it was quite busy. The waterpark itself was very warm. There are lots of lifeguards... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We just came back from two nights to Great Wolf Lodge in Grand Mound, Washington. Let’s start with the good stuff: the kids loved it: the waterslides, the wave pool, the basketball pool, the obstacle course, and the Magic Quest. Now, onto the stuff no one tells you. - There is a US$14.99 “resort fee” PER DAY that isn’t included... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for visiting Great Wolf Lodge – Grand Mound and providing such a detailed review! There are several things you mention that I wish to address. Regarding your concern with the resort fee, there are several places during the booking process where we highlight the taxes & fees that are associated with a visit to Great Wolf Lodge. When... More

Camas, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have been to GWL twice since they opened. Once with an older child and now with a toddler. There are way more attractions in the water park for older children. For kids younger than 6 or so, there is a small, crowded area in the corner. It consists of 2 slides and several objects they can sit on and... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for visiting Great Wolf Lodge – Grand Mound and for sharing your opinions with us! I sincerely apologize for the perception you have of our business. On our website, it does say: “When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. These water park passes allow access to the water... More

Graham, Washington
1 review
3 of 5 stars Reviewed 2 weeks ago

Went to check in at 11am. I knew we were early and was told we will call your cell as soon as your room is ready. Went and asked around 130 and was told, oh ya, its been ready for a while now. Never got a call. Fire alarm went off 3 times during the night. One was at mid... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for visiting Great Wolf Lodge – Grand Mound! I sincerely apologize for the inconveniences you experienced and for any frustration it may have caused. Safety is our number one priority and when fire alarms go of, we must take it seriously and treat each alarm as an actual emergency. I hope you will utilize your 25% discount our... More

Seattle, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Kind of a bizarro land. Kids absolutely love it. For some parents it's a bit of torture – the kind we willingly subject ourselves to on behalf of our children. A big shout out to the housekeeping manager, Zack, who went above and beyond and out of his way to help find my lost drivers license.

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Abbotsford
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights, 3 days and it was a great time over all. The rooms are clean and quiet. The only problem I had was that there wasn't very much to eat for breakfast. Each room has a microwave, fridge and a table to eat at but bringing one's own food should have to be an option. We... More

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Bellevue, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I had high expectations for this trip and unfortunately, the GWL did not meet them. It was way too crowded and the staff just didn't handle that well at all, nor did the facilities. - Check in line was way too long - Cabana check in was terrible - Food service was slow - Park lines were way too long... More

Was this review helpful? Yes 1
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for providing us with your feedback about your experience at Great Wolf Lodge – Grand Mound! I sincerely apologize for the stay you had and hope you will understand what you experienced is not customary for us. We are known for providing exceptional guest service and I am sorry we missed the mark for your family. I will... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(25)
  • Very nice(9)
  • Magic Quest(8)
  • Wave pool(8)
  • Magiquest game(6)
  • Wrist band(4)
  • Family suite(4)
  • Hot tub(4)
  • Breakfast buffet(3)
  • Ice cream(3)

Additional Information about Great Wolf Lodge

Address: 20500 Old Highway 99, SW, Centralia, WA 98531
Location: United States > Washington > Centralia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Centralia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Great Wolf Lodge 3*
Reservation Options:
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Also Known As:
Great Wolf Hotel Centralia
Great Wolf Hotel
Great Wolf Resort
Great Wolf Lodge Washington/Centralia

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