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All 10 Centralia hotels

Great Wolf Lodge

3.0 of 5 Resort   |   20500 Old Highway 99, SW, Centralia, WA 98531
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Ranked #3 of 10 hotels in Centralia
A recent review
3 of 5 stars reviewed 6 days ago
Bo C San Jose, CA
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763 people have reviewed this hotel

Traveler rating
    200
    299
    164
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
163 helpful votes 163 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I fail to see how anyone could give this place more than 2 stars when cosidering the value (unless you just like to virtually burn money.) The Great Wolf Lodge is a classic example of how easily parents like myself will abandon any kind of critical thinking when succumbing to the marketing hype which makes your kids want to go... More

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Salem, OR
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We just returned from our first (and last) visit to Great Wolf Lodge. I was extremely disappointed in the amount of magic, sorcery, etc that is throughout the hotel/resort. I thought I was going to a family experience w/ water park, and kid-themes. I had NO IDEA that there would be such a DARK, sorcery theme throughout the resort. I... More

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San Jose, CA
Top Contributor
132 reviews 132 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Read a few of the reviews and generally not enough details so here is mine. I had not read any reviews or had any expectations before coming here. So from a blank slate with no expectations 1.5hours drive from Seattle, finding the place, from the outside looks impressive. Huge lobby entry, couldn't have built this on the cheap. Grand Lobby,... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Bo, Thank you for staying at Great Wolf Lodge – Grand Mound and providing us with such a detailed review! We appreciate your feedback and I have shared it with our Management team at the lodge to discuss internally. If you ever have a question about your bill, please visit the Front Desk prior to departing so a member of... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW

Our first visit was about 6 months ago and it went very well. The kids absolutely love having a water park & snack bars inside the hotel. This time they messed up my discount code and when I go to check in, they tell me that they can't correct it because the code has now expired. I am currently in... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Mark, Thank you for returning to Great Wolf Lodge – Grand Mound! I am sorry to learn of the difficulties you had while staying with us and I have shared your concerns with our Management team at the resort to review internally. We strive to provide the best guest service possible to our guests and if there are concerns like... More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

The water park is fun for kids, but it looks like it us on the older side. Many of the smaller water features are breaking/broken. There's also no dress code, so people are in the water with clothes on, which just seems kind of gross. No signs about showering first or anything, so if you are a germaphob this place... More

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GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for sharing the feedback from your recent stay at Great Wolf Lodge – Grand Mound! A part of the general rules for the waterpark is a dress code that states proper swim attire is required. Clothing such as denim or suits that have rivets, buckles or zippers are not permitted. If you see something like this, please bring... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you Great Wolf Lodge for turning our frowns upside down :). We had a horrible ordeal at Wild Waves in Federal Way WA, and headed for your lodge hoping to get a room and end our vacation on a happy note! You did all of that, and exceeded our expectations. The rooms are well equipped, you have well trained... More

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
102 reviews 102 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time at this resort, joining with family who had previously stayed here. The check-in process, as we were warned, can be difficult since some rooms are held later than others and you don't find out when your room is available till check-in. As luck would have it though, we were able to check in at 1... More

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Castle Rock, Washington
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took our 4 year old mid week in December and it was great. There were few people in the pool and plenty of fun things for kids to do. It was expensive but fun for a night or two. Next time I would buy her a wand, the kids were having a lot of fun with them. Eat at... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Went back for our third visit, mind you the first two experiences were great. We skipped last year and returned this year and things were definitely not as they were in the summers of 2012 and 2011. There was mold and mildew all over the steps going to the slides. The tunnels of the slides were also mildewy. The floor... More

Was this review helpful? Yes 2
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for returning to Great Wolf Lodge – Grand Mound and sharing your experience with us! I am disappointed to hear this stay did not meet with the expectations set by previous visits and I can assure you what you observed is not customary for us and does not meet with the standards we have set in regards to... More

Yakima, Washington
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Most Lifeguards were excellent. One appeared to be warming himself on a heat lamp instead of attending to the tube riders. Very Disappointed with all the add on charges for everything! I was afraid to use toilet paper or ask for a cup for water because I was expecting additional charges. Front desk check in was horrible. I did not... More

Was this review helpful? Yes 2
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Mike, Thank you for staying at Great Wolf Lodge – Grand Mound and providing us with your feedback! I am saddened to learn of the difficulties you had trying to use your dining voucher and I will share your feedback with our Food & Beverage team to see if there are areas of opportunity to improve for future guests. In... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(25)
  • Very nice(9)
  • Magic Quest(8)
  • Wave pool(8)
  • Magiquest game(6)
  • Wrist band(4)
  • Family suite(4)
  • Hot tub(4)
  • Breakfast buffet(3)
  • Parking lot(3)

Additional Information about Great Wolf Lodge

Address: 20500 Old Highway 99, SW, Centralia, WA 98531
Location: United States > Washington > Centralia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Great Wolf Lodge 3*
Reservation Options:
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Also Known As:
Great Wolf Hotel Centralia
Great Wolf Resort
Great Wolf Lodge Washington/Centralia

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
398

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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