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Great Wolf Lodge

3.0 of 5 20500 Old Highway 99, SW, Centralia, WA 98531
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Great Wolf Lodge
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821 reviews from our community

Traveler rating
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    177
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    26
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675
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Super close to home, which is awesome. Daughter loved the water park, I loved the lower chlorine levels especially. Would have been nice if there were some cheaper food options, though. The room was great, loved the little alcove with the kid-sized bed. Overall too expensive to go as often as we would if if was a bit cheaper. We'd... More 

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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Fun enough to keep our 5 year old daughter and 2 year son entertained. Rooms are OK. Water park was OK. Everything else cost money and too expensive. My real reason for this review is their horrible sit down restaurant. First thing our server tells us is "sorry I don't normally work here, so does your order come with something?"... More 

Was this review helpful? Yes 3
Port Angeles, Washington, United States
1 review
2 of 5 stars Reviewed 1 week ago

After call to check to see if they had gluten free meals for our son with food allergy and going through five people to confirm they did we show up later that week and the restraurant was closed for a remodel. So after running around between restraurants and asking for a variation from the meals they offered we got our... More 

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Southwest WA
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Great Wolf Lodge in July of this year. This was our third trip to the hotel since it opened a few years ago. Our first time was great, because we had never seen anything like it. At the time, my husband's and my children were 9 and 11. The four of us enjoyed the wave pool and all... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In the end my 3 & 5 yr olds had an awesome time so that's the most important. We arrived & after a draining checkin (guy repeated himself several times, seemed on script but not paying attention) we walked in "our room" to another family changing. They corrected & compensated both of our parties & said "computer error" but this... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For my sons 32nd birthday he decided he wanted to take his wife his 5 year old daughter and 3 year old son and myself to Great Wolf Lodge our first time what a place all I can say is fantastic!! Our room was ready when we got there everything clean staff very friendly and professional it was still Christmas... More 

Was this review helpful? Yes 3
Vancouver, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The main attraction here is the water park which kids love. It's clean and well maintained and of course crowded. It's the staff and managing that is lacking. We were told check in is 4:00 but if the room was available earlier we could check in early. We didn't want to take a chance so we arrived at 3:45, waited... More 

Was this review helpful? Yes 4
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Karyne, Thank you for staying at Great Wolf Lodge - Grand Mound and bringing your concerns to our attention. I am incredibly sorry for the delay in getting you into your room. I've shared your review with our Management team and I understand a member of that team will be reaching out to you in the near future. We hope... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed on Christmas night. Paid $411 for a family suite. I think it's best stay in the "off" season. The water park at this location is smaller than the one in Niagara Falls. Also missing is the ability to have your picture taken on the slides. We had to switch our two night reservation to one night due to scheduling... More 

Was this review helpful? Yes 1
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Thank you for staying at Great Wolf Lodge - Grand Mound and sharing your experience with us! I am saddened to learn your family was disappointed with their waterpark experience in comparison to our lodge in Niagara Falls, ON, CA. There are certain similarities between all Great Wolf Lodge locations, but there are some distinct differences between them, with waterpark... More 

Olympia, Washington
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a mini family reunion here the day after Christmas, and we were left unimpressed. There are some pros, it was not all bad. The rooms are spacious, the beds comfortable. We got a kid cabin, and the kids were delighted with it. We had a total of 3 rooms in our party, and the biggest suite was larger... More 

Was this review helpful? Yes 1
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this review

Jamie, Thank you for visiting Great Wolf Lodge - Grand Mound and sharing your experience with us! I am thrilled to learn your children had an amazing time and you enjoyed your themed Kid Cabin Suite. However, I am disappointed to learn of the issues you ran into during your stay. Please know that what you experienced is not customary... More 

Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First off, our family (2 kids ages 3 and 5) had fun staying here. There was plenty for the kids to do for 2 days and the water park was clean and well run. I just think you need to have realistic expectations. The "extra entertainment" was super low quality (I could've done better face painting myself...) but that's not... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Water park(25)
  • Very nice(9)
  • Wave pool(8)
  • Magic Quest(8)
  • Magiquest game(6)
  • Family suite(4)
  • Wrist band(4)
  • Hot tub(4)
  • Ice cream(3)
  • Parking lot(3)

Additional Information about Great Wolf Lodge

Address: 20500 Old Highway 99, SW, Centralia, WA 98531
Location: United States > Washington > Centralia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Great Wolf Lodge 3*
Number of rooms: 398
Reservation Options:
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Also Known As:
Great Wolf Hotel Centralia
Great Wolf Resort
Great Wolf Lodge Washington/Centralia

158 photos of this hotel

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