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Extended Stay America - Seattle - Bothell - West

2.5 of 5
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923 228th Street SE, Bothell, WA 98021
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1 room 1 guest
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Extended Stay America - Seattle - Bothell - West
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79 Reviews from our TripAdvisor Community

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Traveler rating
    34
    18
    10
    8
    9
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26
13
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (79)
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    (21)
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    (17)
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Ridgefield, Washington, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

My husband was working out of town so I got herpriceline. Com and got a very good deal at the extended stay America in Bothell, wa. We had been there for almost two weeks and it was great. The facility was clean, there weren't any derelicts hanging around and the staff was great. One week on payday I had to... More 

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washington
2 reviews
4 of 5 stars Reviewed 1 week ago

Great staff! Our King Studio had been overbooked but the front desk was very good about finding a room that worked for us and applied a rate discount for all the trouble. Easy on and off I-405. Grab and go breakfast was a little disappointing.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for about two months due to new employment. The staff was courteous and friendly no matter what time of the day. I was able to take advantage of a number of things they could provide beyond the room and sill able to cook my own meals. This was a great location right near the transit system and... More 

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Woodinville, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

i had my guests from australia stay here for 2 nights - i reserved 1queen size bed/studio room ! upon checked in, a very nice front desk lady named Susan helped me with our checked in processed. we walked to the room 110 and to our surprised we were given 2 queen size bed/ studio & a hide-a-bed couch !... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

I appreciate you taking the time to write such a great review of your experience with us. We are so pleased to hear that Susan was able to give you a complimentary upgrade to our Suite. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Edmond, Oklahoma, USA
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Extended Stay for almost 50 nights, and I have to say that it was a wonderful experience. I was unfamiliar with the area, so it was helpful to me that this hotel was near several bus stops - I never had a problem commuting. The staff was also nice and attentive, and I never found myself... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with our friendly staff, convenient location and overall hotel cleanliness. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for sharing your comments... More 

Bothell, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

my kids and their dad are staying here till August 22nd so we are only 2 weeks into our stay but I have enjoyed it. We have to say one of the evening ladies that work the front desk Susan has made it so much more enjoyable as well. She makes sure we have all we need ...we need towels... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for your glowing review of our hotel! I am so glad you enjoyed our fully equipped kitchens, grab-and-go breakfast and our convenient location. I truly appreciate your kind comments regarding our friendly staff. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for sharing your experience with us. We... More 

Bothell, Washington
1 review
5 of 5 stars Reviewed July 29, 2015

Susan is a gem! She is a perfect blend of professionalism with a personal touch. She always greets my family with a smile and kind words, and has handled challenging situations with great finesse. A true asset to the Extended Stay!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for posting a review of our property. We are proud to know that we were able to accommodate your needs with a comfortable stay and outstanding customer service. I’m thrilled we were able to provide you with a home away from home experience! The staff and I would like to thank you again for posting your... More 

San Rafael, California
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 27, 2015

This was our second time at this location. The hotel is a good deal, reasonably priced and well situated. The rooms are getting a bit old and creaky, but overall not too bad at all. However, as with all Extended Stay locations, but problems can be with the semi permanent/permanent residents. We had a couple of "iffy" encounters with weird... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that you did not have a comfortable stay. Please know that guest safety is our first priority, and I will take steps to ensure that each guest has a comfortable stay. Still, I am glad you had a positive stay overall and enjoyed our reasonable... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

I stayed at extended stay for a month Susan was the manager at the front desk absolutely nice lady I was standing at the counter and a guy came in looked like he was just off a year long bender angry because he couldn't find a place to park his truck. Susan was so professional even while being treated badly!... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Hi David, Thank you so much for your review. I am so pleased to learn that you had an enjoyable stay. I look forward to welcoming you back the next time you are in town! Thanks again! More 

Santa Clarita, California, USA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 30, 2015

Because we were going to be in the Seattle area for about 10 days, we wanted to keep costs down, so we elected to stay at Extended Stay America. It's not a fancy hotel; it's not supposed to be. But if you wish to cook, or eat meals in the room, you can get dishes, glasses and silverware from the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. Still, I’m glad to read that you had a positive stay overall. I truly appreciate your comments regarding our reasonable rates and clean rooms. Thank you again for sharing your comments with us. We look forward to... More 

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