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All 8 Bothell hotels

Extended Stay America - Seattle - Bothell - Canyon Park

2.5 of 5 Hotel   |   22122 17th Avenue Southeast, Bothell, WA 98021 (Formerly Extended Stay Deluxe Bothell)
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Extended Stay America - Seattle - Bothell - Canyon Park

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Ranked #7 of 8 hotels in Bothell
A recent review
5 of 5 stars reviewed 3 weeks ago
Marcene T Bothell, Washington
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50 people have reviewed this hotel

Traveler rating
    19
    11
    8
    4
    8
See reviews for
13
5
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Bothell, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this location for a long period of time, the staff made me feel at home they always took very good care of us and address any issues we had right away. Karen was amazing always went out of her way to make sure we were happy and comfortable.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Marcene - The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Karen. If you would like to provide any additional feedback, please feel free to contact me directly at, sbt@extendedstay.com. We look forward to welcoming you back in the future! More

Kenmore, Washington
1 review
1 of 5 stars Reviewed February 27, 2014

Even before entering the building we could see that the place was not well cared for. It felt very " lived in" and uncomfortable. The receptionist was very unprofessional and asked us to many personal questions. We decided to give the room a try and felt uneasy about the space. It smelled like strong cleaning supplies and the windows were... More

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Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Cynthia - I received a copy of your review, and wanted to take a moment to personally respond. I apologize that the cleanliness and overall condition of our hotel did not meet your expectations. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. I will be meeting with our... More

Hanoi, Vietnam
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 20, 2014

We stayed only for 2 nights, having visited a friend in Bothell. We had an apartment with hot stove and some cooking facilities which we did not used. We are impressed with the cleanliness of the motel. Although not far from the road it was not noisy at all. Probably not too many eating places in the area but if... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2014

This chain of hotels not only lacks customer service all the way around, but they clearly forget that "extended stay" is in their brand name & make those, especially families, whom may be transitioning to a new area less than comfortable, while their amenities prove to be useful for such transition; their staff & management seem to be completely clueless... More

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Bothell, Washington
1 review
5 of 5 stars Reviewed January 3, 2014

Our house is being redone so we needed a hotel close to our daughters school. Apprehensive at first I mean what kind of fun stuff can a 7 yr old do at a hotel? But oh my gosh! First of all when it snowed and I couldn't get her to school the shuttle driver was happy to take her and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Thank you for taking the time to write a review of your stay. It is so rewarding to read about the different ways our staff made your stay better, including offering extra shuttle service and brewing you coffee late at night. Thank you for sharing, and I will be sure to share with our entire team. We hope your house... More

Bothell, Washington
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2013

I have lived here for almost a year. I moved here for a great job. The general staff is great and very good at hospitality. Karen, Melissa and Cheryl are the best. They make you feel welcome and if you need anything; they get is for you. The new "general manager" David is a jerk and does not know his... More

Was this review helpful? Yes 2
Manager_11525, Owner at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Holly - I want to thank you for taking the time to post a review of your stay. I am so glad that you enjoyed our staff's friendly service, especially from Karen, Melissa, Cheryl, James and Sean. I apologize if this same service was not extended by everyone, but please know, we are working to ensure this does not continue.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 4, 2013 via mobile

The bathroom was not clean. Mold around shower and faucet. The bed was too hard for me. As a corporate traveler I was not able to receive my rewards points. I would not stay here again. The location was nice and close to restaurants.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the condition of the bathroom in your room was not up to our standards. As this hotel’s manager, I can assure you that I have addressed this cleanliness issue with our staff to... More

Twin Cities, MN
2 reviews
5 of 5 stars Reviewed November 20, 2013

The whole staff I dealt with was very helpful, friendly, and cheerful. The room was comfortable and clean, great for the money. I have friends who live about 8 miles away in Lynnwood and this location was very convenient for everything I wanted to do, I definitely recommend it if you are looking for great value on the north side... More

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Houston, Texas
1 review
3 of 5 stars Reviewed November 13, 2013 via mobile

The staff at this hotel are not very smart. The so called manager who was "supposedly" new does not know how to handle customer service. I used to stay here all the time, but not anymore. I will NOT recommend this place anymore.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you experienced less than satisfactory service. Please accept my apology. To uphold our company's high standards, we will continue to work with our team moving forward to provide exceptional service. Thank you for sharing your experience with us. If you would like to discuss this further,... More

Orting, WA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

Unexpectedly I had to get a hotel room in Bothell/Kirkland area tonight. I went on Hotwire and booked a place based on price, breakfast, and location to Totem Lake area. Super easy freeway access, it's close, but I don't hear traffic noise. I was checked in by a very nice gal, Brita, who saved me with a toothbrush, paste, shampoo... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - Canyon Park, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are so pleased to hear that Brita left such a lasting impression on you and you see the great value that we offer our guests. The staff and I would like to thank you again for posting your review. We... More

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Additional Information about Extended Stay America - Seattle - Bothell - Canyon Park

Also Known As:
Extended Stay Deluxe Bothell Hotel
Extended Stay Deluxe Bothell Hotel Bothell
Extended Stay Bothell
Bothell Extended Stay
Address: 22122 17th Avenue Southeast, Bothell, WA 98021 (Formerly Extended Stay Deluxe Bothell)
Phone Number:
Location: United States > Washington > Bothell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #7 of 8 hotels in Bothell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Seattle - Bothell - Canyon Park 2.5*
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