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Comfort Inn & Suites

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1414 228th St., S.E., Bothell, WA 98021
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Comfort Inn & Suites
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94 Reviews from our TripAdvisor Community

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Traveler rating
    39
    31
    15
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    4
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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    (94)
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    (11)
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    (36)
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    (29)
  • Dec-Feb only
    (18)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I've stayed at these before but a recent stay was bad. The second I walked into the room, the musty moldy smell was overwhelming. After being put on hold and never picked up a few times, I was told there were no other comparable' rooms available. Bad experience. Have pics of peeled wallpaper and badly separated tiles by shower. Can't... More 

Was this review helpful? Yes 1
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review

I am sorry you did not enjoy your stay with us recently. I would like to be able to address all the concerns you spoke about in your comment. If you have any additional concerns aside from the smell and the peeling wallpaper I would like to hear about them. My Email is Bothellcis@hotmail.com. We work hard to provide a... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The hotel was the worst place I've ever stayed. It smelled like mold and it was very dirty. It was clear that management does not exist or care about the hotel conditions. The front desk staff were friendly but the hotel needs some serious updates.

Was this review helpful? Yes
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review

I am sorry your experience at our hotel was not a good one. I would like to address any problems with out rooms. I'm not sure was may have been reported to the front desk but I would like to look into and fix anything that was not satisfactory during your stay. I can be reached by email at Bothellcis@hotmail.com... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here after seeing mainly positive reviews on TripAdvisor. The positives are that the staff was very friendly and helpful, and it is in a convenient and quite location - close to lots of dining options. The major disappointment came when I went to take a shower and saw that the bathtub floor was and walls had hairs scattered... More 

Was this review helpful? Yes
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review

I am sorry to hear you were disappointed in the quality of our rooms at the comfort inn. We strive to provide a great and comfortable experience for all our guests that stay with us. Our staff is on hand 24 hours a day to help with any concerns you may have. I would really appreciate getting more information about... More 

Edmonton, Alberta
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2015

Our family stayed (family of 4 - two teens 15, 18) at this hotel while visiting Seattle. We have stayed in the Bothell area on previous trips but never in this hotel. The hotel is situated beside a strip mall area that has a variety of stores and shops including a large grocery store which came in hand. You will... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

My family with 2 kids stayed this hotel and have wonderful experience. Excellent customer service and great breakfast. Comfortable bed and big room. This is one of the best hotel we had great experiences. Will definitely stay again.

Was this review helpful? Yes 1
Vancouver, Washington
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 19, 2015

WOW, what a great value at this Comfort Inn and Suites. Better yet, excellent beds- ones you expect at a 4-5 star hotel. Soft, yet not too much. Helpful front desk as well, offering several suggestions for dinner in the area. Had a great stay. This is my new Eastside Seattle hotel destination now!

Was this review helpful? Yes 2
Olympia, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

My husband was working in the area and rather than sit in I-5 traffic late that evening, only to have to return to the area again the following morning, he asked me to find him a place to stay. I called a few places to find that the rates listed on the internet were NOT the rates that I was... More 

Was this review helpful? Yes 3
Orange County, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 14, 2015

Good: - Nice front desk welcome (I was checked-in by Kat) - Comfortable bed and nice sheets - Slightly cheaper than the typical hotel I stay in - Food outlets and QFC (grocery store) within walking distance - Free internet Bad - Unreliable internet: I am tired and frustrated of getting disconnected every 5-10mins and waiting equally long to get... More 

Was this review helpful? Yes 1
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review

I am sorry to hear the Internet was so unreliable during your stay. We have a contract with a tech support company who are available to help with any internet or network issues you may have during your stay, to try and prevent these kind of issues. I am glad to hear that aside from that the rest of your... More 

Port Moody, Canada
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 30, 2014

This was an excellent location for our tour in Spectrum glass factory. We took the suite for a bit more than the regular room rate. Still, at less than $100 per night for the five of us, including nice pool and excellent breakfast it is an excellent deal. Free fresh and very good coffee 24h. We brought hot chocolate packs... More 

Was this review helpful? Yes
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. I am so happy to hear that you enjoyed your time in Bothell. We hope you had a Happy Holiday, and we look forward to seeing you in the future More 

Portland, Oregon
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 30, 2014

The Comfort Inn in Bothell is conveniently located off the interection of I 405 and Washington Hwy 527. Access is easy. The rooms are large, quiet, and very clean. I did not use the pool. Breakfast had many choices--fresh fruit, waffles, sausage & eggs, biscuits & gravy, cereal, pastries and yogurt. Front desk is manned 24/7 and they deliver a... More 

Was this review helpful? Yes 2
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