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SpringHill Suites Seattle Bothell

3850 Monte Villa Parkway, Bothell, WA 98021
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SpringHill Suites Seattle Bothell
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Ranked #6 of 8 Hotels in Bothell
A recent review
5 of 5 stars Reviewed March 22, 2015
elsalita whiterock
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136 reviews from our community

Traveler rating
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    25
    4
    3
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54
29
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carson City, Nevada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 17, 2015

Most disappointing stay ever at a Marriott property. The third room of our first night was no better than the first two. By then my girlfriend and I were so discouraged that we were actually going to leave however, if it had not been that we were exhausted from our drive up from Carson City, Nv we would have stayed... More 

Was this review helpful? Yes 2
whiterock
Top Contributor
61 reviews 61 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 22, 2015

I was just reading other reviews, must be the reception staff had a talking to after poor review. We were actually quite impressed with the front desk staff, they were friendly, welcoming and accommodating! We spoke to 4 or 5 different reception staff at different times of the day and we had no complaints. We were on a girls shopping... More 

Was this review helpful? Yes 3
Washington
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2015

We had Doctor appointments early in the morning, so dealing with the thought of early morning rush hour traffic commuting, we were in a panic. So we decided to drive up the day before, and found this hidden gem! How wonderful this worked out! We ended up bringing along two of our grandchildren and turned this into adventure for them.... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 6, 2015

We usually stay at a Marriott Brand when we travel, from their high end of JW Marriott to low end of Fairfield Inn. This was by far our worst experience. The reception staff needs serious customer service training, and so does the Manager. Absolutely unhelpful and unbending regarding honouring vouchers. Just flat out no, and doesn't show any courtesy, not... More 

Was this review helpful? Yes 2
Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear Norman OHarley, Thank you for sharing your feedback regarding your recent stay. I apologize you found the hotel and service to be less than satisfactory. Please know that I take extreme pride in customer service and product standards. I have shared your feedback with the team to ensure this type of experience is not repeated for you and our... More 

PA
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 4, 2015

I stayed in this hotel on two visits in January 2015 for a total of 6 nights. My primary decision factor in staying here is that it is a Marriott and that it was less expensive than the Residence Inn that was just a few blocks away. In general, I found this hotel to be worn-down and in need of... More 

Was this review helpful? Yes 3
Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear ser968, Thank you for posting your review from your recent stay. Please accept our apology for the below standard experience you had. It is comments such as your that allow me the opportunity to correct service and product levels so I thank you for sharing. I have shared your feedback with the staff and have taken the necessary actions... More 

Portland, Oregon, United States
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 18, 2014

Just north of Woodinville wine tasting, hidden in an office park, just blocks from Russel's restaurant housed in the old Bothell barn, east of the interstate. This may be a very busy corporate hotel for high tech during the week, but is almost empty on weekends. Staff is attentive, parking is free , breakfast is included, rooms are huge! Each... More 

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Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear DogDaze55, Thank you for posting your review from your recent stay. We are pleased you were able to enjoy the area and wine tasting experience. We look forward to serving you again when you visit for another wine getaway or whatever may bring you back to the area! regards, Christina Flohrs More 

Dallas
Top Contributor
69 reviews 69 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 9, 2014

Just a little hidden from the main road. Very friendly staff. Fast internet. Clean. The free breakfast was of better quality than most I have seen, with fresher ingredients. Definitely will stay again.

Was this review helpful? Yes 1
Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Mctraveler2, Thank you for sharing your good experience. We are looking forward to serving you again in the future. Regards, Christina Flohrs More 

Salt Lake City, Utah
Top Contributor
58 reviews 58 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 5, 2014 via mobile

This hotel is in a business park area with no retail or restaurants close by. The staff is very friendly and professional however the hotel decor is dated and needs updating. Equipment in the fitness room needs to be updated as well. There is a small indoor pool and spa, and free breakfast.

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Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear Cadehoops, Thank you for taking the time to post your review. We anticipate to have further renovations in the near future in order to bring the hotel up to date. We hope to see you again once these are complete. Regards, Christina Flohrs More 

Rapid City, South Dakota, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 5, 2014

It was a little hard to find, we stayed there because of the location but I can't imagine stumbling across this one. Tiny sign. It was quiet, the staff was excellent. Good customer service. The beds were acceptable and the pillows were good. They have an excellent breakfast included, fresh fruit, hot choices and they change things day to day.... More 

Was this review helpful? Yes 1
Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear Roxann S, Thank you for sharing your comments regarding your recent stay. I am pleased you enjoyed your stay and we are looking forward to serving you again in the future! Regards, Christina Flohrs More 

Anaheim, California
Top Contributor
61 reviews 61 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 18, 2014

The is a really cheap feeling to the lobby of this hotel - not sure if it is the decor or the lighting (or both). The room was nothing to brag about - a little tired and the mattresses seem to be nearing their end of lift. At breakfast, the staff left out the remote, so kids grabbed it and... More 

Was this review helpful? Yes
Seattle-Bothell, General Manager at SpringHill Suites Seattle Bothell, responded to this review

Dear trikkerterry, Thank you for taking the time to post your feedback. I apologize you were not completely satisfied with your stay. I have shared your comments with our team and we are working towards improving these areas to make your future stay more enjoyable. Thank you again, Christina Flohrs More 

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Amenities