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Silver Cloud Hotel Bellevue - Eastgate

#11 of 26 Hotels in Bellevue
Certificate of Excellence
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14632 SE Eastgate Way, Bellevue, WA 98007
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Free parking
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1 room 1 adult
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Silver Cloud Hotel Bellevue - Eastgate
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225 Reviews from our TripAdvisor Community

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Bellingham, Washington
Level Contributor
121 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the Silver Cloud Eastgate based on our previous experiences staying at their Bellevue Downtown and Lake Union locations. Compared to the others we were a bit disappointed regarding the following; 1. lack of breakfast 2. missing bath amenities 3. in house restaurant, food quality 4. small pillows

Helpful?
Thank DDutch01
hotel-manager041, General Manager at Silver Cloud Hotel Bellevue - Eastgate, responded to this review

Dear Guest, I appreciate you taking the time to note the items that you were disappointed in. I agree that our limited service properties have a fantastic breakfast buffet. We are one of the three SilverCloud Inns & Hotels that have full service restaurants located in our hotels, therefore not offering the breakfast buffet any longer. I apologize if there... More 

Hermitage, Pa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Silver Cloud Hotel is a locally owned hotel, and the exhibits warm hospitality the minute you step through the front doors. The front desk is extremely accommodating, as well as informative and helpful with activities in the area. We were on a business trip, and the room was clean, the linens were nice, and the extras were appreciated (free... More 

Helpful?
Thank MagNoodles
San Jose, California
2 reviews
1 of 5 stars Reviewed January 4, 2016

Stayed for 4 nights from 29 till Jan 2nd. Staff screwed up my reservation. They were not attentive to details at all. Hallway and elevator literally freezing temperature. When I checked out saturday morning, the night auditor couldn't even get my payment done properly nor provide me a receipt for the charge. I asked for a shuttle and she called... More 

Helpful?
Thank vt408
hotel-manager041, General Manager at Silver Cloud Hotel Bellevue - Eastgate, responded to this review

Dear Guest, Thank you for detailing the issues you had during your stay. I would like to apologize for the problems you encountered. We did find a mechanical issue with the hallway heat recently that required repairs. It is very possible that this was the problem you encountered. If there was a mix up on your reservation, I am hoping... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed December 28, 2015

1 is too many stars to give this place, can I give it 0? I had booked a reservation with this hotel through a third party site and paid the amount upfront. A family crisis came up, and with as much notice I could give, I emailed, called, and chatted (through the third party service who communicated directly with the... More 

Helpful?
Thank Amanda W
hotel-manager041, Manager at Silver Cloud Hotel Bellevue - Eastgate, responded to this review

Dear Guest, I am sorry that you seemed to get the run around when trying to cancel your reservation. My agents are not allowed to cancel a 3rd party reservation nor change dates of a reservation. Changes are not allowed and cancelations must be received directly from the vendor that you paid and booked through. When using a 3rd party... More 

Singapore, Singapore
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 22, 2015

I wanted to like this hotel, but there were enough issues that I just couldn't. First, I will say that the front desk staff was very nice and helpful. We ate at the Nine O bar and grill for breakfast, lunch, and dinner. I only ate one soup that I wasn't a fan of, otherwise everything was fine or good,... More 

Helpful?
Thank MrSnuffluffagus
hotel-manager041, Manager at Silver Cloud Hotel Bellevue - Eastgate, responded to this review

Dear Guest, Thank you for taking the time to share your experience from your recent stay. Please accept my sincere apologies as your stay didn't meet the high level of satisfaction our guests have come to expect at Silver Cloud. We strive to provide the best possible service to all guests and I’m sorry we fell short from our goal... More 

Richmond, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015

We over-nighted in Silver Cloud Hotel in Bellevue Eastgate, just 15 minutes drive from Seattle Washington. The first good thing is you don't have to pay for parking (some hotels in Seattle charge $40/night). We enjoyed the 50-inch TV, free wi-hi and king size bed and the hotel looks new and clean, Since it was a Sunday, there was no... More 

Helpful?
Thank nickJ4005HT
Chicago, Illinois
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 7, 2015

I had a quick business trip in Seattle and needed to spend the night. The Silver Cloud Hotel provided pleasant and clean accommodations in our brief stay. The breakfast in the lounge was also quite tasty. Recommended!

Helpful?
Thank 723MarkB23
Stockholm, Sweden
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

Well maintained hotel close to the highwa y. The rooms have what yu need and offers a comfortable sleep. The tv was the latest modernization of the room. On the bottom floor there is a bar/restaurant which also serves as the place for breakfast.

Helpful?
Thank Anders L
Muscle Shoals, Alabama
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 2, 2015

Wow! Our 1st stay here. A beautiful, dare I say Boutique hotel in the Eastgate area of Bellevue, right off I-90. Our entire experience was 1st class; from the check-in experience throughout our 3 night stay, everything was top drawer. Room service was brought up directly from the on-site restaurant, Nine O Bar & Grill; and prices were very comparable... More 

Helpful?
Thank Southernnow
Victoria, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 1, 2015

Was travelling with the inlaws and needed 2 rooms for 2 nights. This hotel is a gem on the side of the highway. The price is rock bottom considering the quality of the rooms and the services at the hotel. Got some laundry done here and the restaurant is good. If you are willing to be out of downtown Seattle,... More 

Helpful?
Thank Michaël D
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