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Extended Stay America - Seattle - Bellevue - Factoria

2.5 of 5
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3700 132nd Ave SE, Bellevue, WA 98006
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1 room 1 guest
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Extended Stay America - Seattle - Bellevue - Factoria
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • English first
  • Italian first
  • Portuguese first
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Santa Fe, NM
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at other Extended Stays and most are pretty good. This one, however, is just sad. We stayed during a break on a long car camping road trip. The upside is that it was better than camping - in that you don't have to pitch your tent, walk to the bathrooms and are out in the elements. But that... More 

Was this review helpful? Yes
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

When prisoners get out of jail this would be the place they could go. Dirty, mold growing in the bathtub, beds that are hard and uncomfortable. They loan you the kitchen appliances and cups after telling you people steal. The coffee pot still had the coffee filter in it from the last guest. Unless you hate your out of town... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was close to where i needed to be so that is a plus. While it was a little pricey and the breakfast options are limited it provided a good place to rest while i was on business. Will more likely return.

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Reedsville
1 review
5 of 5 stars Reviewed 3 weeks ago

Seattle/Bellevue was the destination on my cross country trip from Pennsylvania and I was most anxious about finding a place to stay. My son and a friend made numerous calls and were able to secure me the last available room at the Extended Stay America in Bellevue. The check-in desk clerk was very friendly and helpful and my room met... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am so pleased to hear that we were able to accommodate your needs with our convenient location and quiet atmosphere. I truly appreciate your kind comments regarding our friendly staff. Once more, thank you for posting your review. We look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 15, 2015 via mobile

I'd give it a 2.5 but it really doesn't deserve a 3/5. It's an older hotel that has gotten a new coat of paint. Sheets have stains, kitchen utensils/dishes are dirty, towels are crusty. I brought my own tools after reading other reviews. My company is paying for this, so it's not too bad, but Stat elsewhere if you're paying.... More 

Was this review helpful? Yes 1
Bellevue, Washington
1 review
2 of 5 stars Reviewed May 19, 2015

The room was great and looked newly remodeled! The service was also very good. The bed however, was awful. It was very uncomfortable, very hard, and VERY squeaky. I'm a very heavy sleeper, but I was up all night because it squeaked so loud. I'm 24 and very fit but woke up with a horrid backache. Everything else was very... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to tell us about your experience. Please accept our apologies that our beds were not to your satisfaction. Still, I am glad to read that we were able to provide you with great customer service. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. It... More 

Vancouver, WA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

Great staff, clean room, apartment-like feel... but nothing in the rooms in the way of utensils, accessories, toiletries, etc. No coffee maker, etc. You have to ask and this wasn't obvious to me. Our room had a kitchen with literally nothing in it. Not even a spoon. No cups for water, etc. In the bathroom there was one tiny shampoo... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to tell us about your experience. Please accept our apologies that you were not made aware of our amenities and dishware policies. We recently changed the way we stock our rooms with items for the kitchen. In order to ensure each guest has fresh and clean dishware, all kitchen items washed and sanitized by... More 

Seattle, Washington
1 review
4 of 5 stars Reviewed April 28, 2015

Great because: - The location is fantastic. Easy access to highways, good restaurants, movies, shopping, and walking/biking trails at walking distance. - The staff is very friendly, accommodating and always wanting to help - Very affordable rate (given the location) - Breakfast is included I stayed here with my family (husband, 6 month-old baby and small dog) for about 16... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you so much for taking the time to review our property! We are so thrilled to read the positive comments regarding the excellent customer service our staff provided. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
1 of 5 stars Reviewed April 26, 2015

I use to stay in Extended stay America due to the nature of my work : I am a consultant Software Engineer , the location of the hotel is very convenient for people. I had a request to an agent , once talking to her the manager came to me and was telling me that she is watching me since... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to review your recent stay at Extended Stay America. I am sorry you had an unpleasant interaction with one of our managers. I would appreciate the opportunity to speak to you regarding the specifics of the situation you described. Please contact me at blv@extendedstay.com at your earliest convenience. I really appreciate you bringing this... More 

Tacoma, Washington
1 review
5 of 5 stars Reviewed April 2, 2015

Staying on business, but on a budget, I was expecting a low end, dated room. To my surprise the room was immaculately clean and updated. For the money it far exceeded my expectations. Turned out to be a very easy drive to downtown Bellevue. Will definitely stay again when I have another trip to Bellevue.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for your kind words and taking the time to write a review regarding your recent experience. We are thrilled to hear that our hotel far exceeded your expectations! I’m also glad our location was convenient for your needs and that you found our hotel to be a great value. The staff and I would like to thank you... More 

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