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Extended Stay America - Seattle - Bellevue - Factoria

2.5 of 5
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3700 132nd Ave SE, Bellevue, WA 98006
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Extended Stay America - Seattle - Bellevue - Factoria
Best prices for: 1 room 1 guest
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Ranked #24 of 27 Hotels in Bellevue
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100 reviews from our community

Traveler rating
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    14
    21
    20
    36
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
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  • All months
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    (23)
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Tacoma, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Staying on business, but on a budget, I was expecting a low end, dated room. To my surprise the room was immaculately clean and updated. For the money it far exceeded my expectations. Turned out to be a very easy drive to downtown Bellevue. Will definitely stay again when I have another trip to Bellevue.

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for your kind words and taking the time to write a review regarding your recent experience. We are thrilled to hear that our hotel far exceeded your expectations! I’m also glad our location was convenient for your needs and that you found our hotel to be a great value. The staff and I would like to thank you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I'm very pleased with this location and will extend my stay here a third time. "Frank" made the check in process very easy and he is so welcoming. The room is great! Super clean and comfortable. The fridge and stove top have really come in handy as I love to cook and keep my drinks cold. I enjoy the architecture... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you so much for posting a review of our property. We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for recognizing our staff members. We strive to always exceed expectations and I am glad we were able to do that for you. The staff and I would like... More 

Claremont, California
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 4 nights for spring break with my friends. The condition of the hotel was pretty good, decent rooms with a great location, close to highway yet still quiet. I didn't run into any problem that other negative reviews mentioned. Also the staff was really nice. One morning I went for breakfast 5 minutes before it was supposed... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to write a review of your stay with us. I am thrilled to read that our staff provided you with excellent customer service and made you feel comfortable during your stay. I am glad you had a great experience overall. The staff and I would like to thank you again for posting your review.... More 

1 review
3 of 5 stars Reviewed March 6, 2015 via mobile

I recently stayed here, and had asked for two rooms. When I arrived, my rooms were not ready and I had to wait 45 minutes. I had also asked about the AAA discount, and said that it would go towards my bill (which it did not). The rooms are alright, relatively clean and nice enough. The first night was alright.... More 

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Seoul, South Korea
Top Contributor
111 reviews 111 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 7, 2015

Actually stayed here twice...first back in july 2012. This place was nice and comfortable...location is awesome, kitchen was nice, and bed was decent. Nothing fancy but still worth the price. I just wished the bottom of my entrance door had a better seal as i could really see the light coming in...the ac didnt have a bad smell and the... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for you comments. We are happy to read that you enjoyed your stay and that the location of our hotel fit your needs perfectly. The staff and I are proud to have provided you with a clean and comfortable room. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our... More 

Canton, Michigan
Top Contributor
58 reviews 58 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 30, 2014

This hotel does not pretend to be anything more than an affordable place of accommodation. It's basic, make no mistake, with only soap and shampoo provided as bathroom amenities - so bring your own conditioner. The room was clean and the bed, great but the air-con was noisy. A small kitchenette is provided with a fridge but I didnt ask... More 

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San Francisco, California, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 6, 2014

I was sent to this hotel after the residence inn in Bellevue was overbooked and had to find a comparable hotel for me. I don't think it's comparable, but it was 140 a night instead of 200, so that explains some of the differences. Let me start with the good stuff: the room is simple but nice and clean. It... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking time to share your experience with us. We are happy to hear that the room was quiet and the location was convenient. Still, I do apologize that our amenities did not fully meet your expectations. I will be sharing your feedback with upper management. Once more, thank you so much for taking the time to leave... More 

Barnstable, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 1, 2014

I called this hotel days in advance to check in late (around 1am) as my flight from the east coast got in late. They told me it would be no problem. When I showed up at 1am I found the lobby dark and locked and no one answering their phones, I gave up after an hour. I spent another hour... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to write a review regarding your recent experience. I am so very sorry for the inconveniences that you encountered trying to check in late. I have addressed this with my team, and we will be available at the front desk for late check-ins to ensure that your experience is not repeated. If there is... More 

Dawsonville, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2014

If you can find any place else to stay, do not stay at the Homestead Suites in Bellevue. We were locked into a 3 night stay since we used a website reservation service. (We looked at their website prior to booking and it appeared fine.) There were 2 beds in the room neither with sheets! We had to make up... More 

Was this review helpful? Yes 1
Sin City, Nevada
Top Contributor
142 reviews 142 reviews
35 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed September 24, 2014

Quiet, clean room, bed was comfortable, wifi OK. Front desk staff was polite. My room faced the 90, so there was some freeway noise. The guys in the room 2 doors down liked to smoke outside the room by the front door, so their smoke came in my room... Front desk said they could not do anything about it.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to post a review of your experience with us. We are so pleased to read that we were able to provide you with a clean, quiet, and comfortable room. Still, we do apologize that another guests' smoking caused issues for you, and that my staff was not able to resolve the situation. I will... More 

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