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Extended Stay America - Seattle - Redmond

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15805 N.E. 28th Street, Bellevue, WA 98008 (Formerly Homestead Village - Redmond)
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Extended Stay America - Seattle - Redmond
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130 Reviews from our TripAdvisor Community

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Seattle, Washington
1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

I booked a room here during a recent power outage. I have a 4 year old and twin babies and was without my husband, so this could have been a stressful situation. When I arrived, Joellen (assistant manager) and Pawan were very friendly and helpful. They were completely sold out, but found a way to get me a ground floor... More 

Helpful?
Thank asjaeger
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about your brief stay. I'm happy that we were able to provide you such excellent customer service! Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Apex, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2015

Stayed 5 days while visiting son doing internship and experienced beautiful Pacific Northwest. All basic amenities in clean and good conditions at a relatively low price for the area. Cook, laundry, free simple breakfast and free internet. They arranged us to get a bigger room with laminate wood floors close by his room in a quiet corner and easily added... More 

Helpful?
Thank Harry K
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the service issues you experienced. Still, I’m so pleased to read that you had a great stay overall and enjoyed all the amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with... More 

Pune, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 8, 2015

Hotel is located right in the middle of various Microsoft buildings. So a very convenient location for having quick meetings. Staff is good and helpful. I checked in at 1 am due to flight delays but I didn't have any issues. Breakfast is on the go so cannot expect anything great.

Helpful?
Thank Rahulsah
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
1 of 5 stars Reviewed October 5, 2015

this is one of the worst hotels i've ever stayed at - i travel a lot for business and there is not one thing to recommend this place other than its proximity to microsoft....but there are plenty of other choices - choose one of them.

Helpful?
Thank patricia r
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to... More 

Travelers are raving about these Bellevue hotels

Keyport, WA
2 reviews
5 of 5 stars Reviewed October 5, 2015

My room was clean and lovely, the staff I met smiled and made sure I had the best information to enjoy my stay. I love this hotel because it is so close to Microsoft. Be sure to walk or jog around the Microsoft campus. There is a peaceful koi fish pond on the campus to the north of the hotel... More 

Helpful?
Thank Pacificquest
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our comfortable accommodations, friendly staff and our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Yakima, Washington
1 review
2 of 5 stars Reviewed October 2, 2015

ESA does not have double Queen rooms. Room service came to the door asking if we were checking out? There were no water glasses nor was there a coffee maker. The TV was small even for a small room. The bed felt like foam on a board. The "breakfast was some cold packets with nothing hot nor a waffle iron.... More 

Helpful?
Thank Mike Z
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are... More 

Beaverton, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 22, 2015

Spent four nights here on business. Functional kitchen. Checking out kitchen items is not convenient, but probably a good thing, as there is no dishwasher (or dish-washing soap!) in the room. Not the best selection or availability of items. Internet worked OK. Pay extra to upgrade speed. (I didn't) Smashed / damaged plug on hair dryer. Obviously been that way... More 

Helpful?
Thank Bruce H
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will work closely with our housekeeping staff and outside vendor to ensure the mentioned cleanliness issues are eliminated. Our team is committed to satisfying our guests, so we... More 

West Linn, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 22, 2015 via mobile

So we were in town for a concert, and didn't want to stay at a motel 6. Reviews seemed pretty good, so we booked it. It seemed a little pricey, but I was expecting a decent room for the price. It took a while to check in, and the front desk/lobby area is TINY. There were about 5 people waiting... More 

Helpful?
Thank tracy i
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

1 review
5 of 5 stars Reviewed September 22, 2015 via mobile

This Hotel is BY FAR the BEST place I've ever stayed. The value is outstanding!! Todd (the general manager) and staff went the extra mile and literally out of their way to make sure our stay was as comfortable as it could possibly be. I have special needs twin toddlers and the concern and care really did make this medical-necessary... More 

Helpful?
Thank Natalie R
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you so much for your kind words. I’m thrilled we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly staff and great value. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations,... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed September 18, 2015

The room was clean and comfortable. I only stayed one night as I had a race in the area and wanted to stay at a hotel with a kitchenette. When I arrived the clerk was friendly and brought us our extra bedding and cooking equipment within 5 minutes of our check in. Prior to my arrival the manager and I... More 

Helpful?
Thank Karyn S
Questions? Get answers from hotel staff and past guests. Ask a question

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