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All 27 Bellevue hotels

Extended Stay America - Seattle - Redmond

2.5 of 5 Hotel   |   15805 N.E. 28th Street, Bellevue, WA 98008 (Formerly Homestead Village - Redmond)
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Extended Stay America - Seattle - Redmond
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Ranked #20 of 27 Hotels in Bellevue
A recent review
4 of 5 stars Reviewed September 10, 2014
freckles1339 Poulsbo, Washington
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91 reviews from our community

Traveler rating
    23
    19
    15
    15
    19
See reviews for
3
8
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53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

First off the staff of the hotel was very good they tried to make the most of what they had to work with. All of the staff were friendly and as I said quick and willing to help out. The problems were with the room itself. There was a faint odor of cigarettes and mold in the room. The AC... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

The staff and I read your comments about your stay with us. The cleanliness issues you described in your room are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be reviewing our cleanliness standards and procedures with our housekeeping staff to ensure that your experience is not repeated. As well, I am sorry... More

San Jose, CA
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is not really a hotel. It's basically a motel that charges hotel rates for just one reason - It's right across from Microsoft. A lot of people from overseas Microsoft offices suck up to it and stay close to their workplaces. This hotel is really DIY - everything is do it yourself. They clean your room once a... More

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Grants Pass, Oregon
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Service was terrible. You felt like the staff was too busy to help you. The room had a terrible smell. Cigarette burns were on the bathroom counters, carpet and even the blanket. The bed was quite uncomfortable. There were no kitchen items in the room. We found out later you had to request them because of health regulations. This included... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

The feedback provided in your review is much appreciated. The situation you described regarding the staff making you feel like they were too busy is truly regrettable. We are very sorry for your experience. I met with the staff, and we will work on the customer service to ensure that everyone is helped in a timely manner and that guests... More

Poulsbo, Washington
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

Didn't need pots or pans, but would have been nice to have glasses in the room without having to ask for them. Had to stay overnight for an outpatient procedure. Didn't know if we would need a second night. Cancellation policy very generous.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the value of the room and our cancellation policy. Still, I would like to apologize for the room not having any cups in the room without having to request them. We take all the dishes out to... More

Galt, California
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2014

The room was clean. There was a SMALL container of shampoo and two bars of soap. With 2 sinks (kitchenette and bathroom) and a shower we were moving soap around to meet demand. The kitchenette had 2 burners, microwave and 3/4 size frig. But, there were 2 knives, 1 eating spoon, 1 serving spoon, 1 colander, drying rack, 3 plates,... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you so much for sharing your experience with us. We are pleased to read that you enjoyed your stay overall; however, I do apologize that your in-room amenities did not meet your expectations and that you had to go to the front desk to request items. Your feedback on this issue will be useful to us as we continually... More

hyderabad, india
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

There is a bunch of not-so-great review but my experience was great. If you are looking for a business hotel which is walking distance from your workplace - consider this option. The room was just right with the required furnishing and finish. Nothing fancy but nothing awful either. Yes, it would have been great to have a wider breakfast option... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your clean room and our convenient location. We will review your feedback and look into adding more selections to our grab-and-go breakfast. Thank you again for your review. We hope to see you again soon. More

Los Angeles, California
Top Contributor
53 reviews 53 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 23, 2014

These Extended Stays look familiar whether you're in Colorado or Washington. They cater for worker bees near the tech/business centers of these states. Our room was fine - ok bed, although a bit firm. Ok comfortable pillows, but not the best. Bathroom was ok, although there was mildew around the caulking and a few hairs on the bath (from the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

The feedback provided in your review is much appreciated. The situation you described regarding the cleanliness issues in your shower is truly regrettable. We are very sorry for your experience. In response to your feedback, I have met with my housekeeping staff to review cleanliness standards to ensure that your experience is not repeated. I also sincerely apologize that our... More

Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2014

This is more of a motel at decent hotel price. I arrived around 10pm after a long 10 hour drive. I walked into the lobby and no one was there, but a sign saying someone should be back shortly and to dial a number on the lobby phone for assistance. About 10 mins later some came through to say she... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the cleanliness issues you experienced in your room and bathroom. Please know that as this hotel's manager, I will be meeting with my housekeeping staff to review cleanliness standards to ensure that your experience is not repeated. Thank you so much for bringing this to our attention.... More

Montreal, Canada
2 reviews
1 of 5 stars Reviewed August 2, 2014

Room very smelly ( Spicy food), odor is in furniture, and won't ever go, not able to take a breath. Room very poor, not worth a single penny. to use only if you are from south east asia, like cooking spicy food, and will stay for a long period.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

We appreciate you bringing your experience to our attention. We are disappointed to hear that your room had an unpleasant odor. We will review your feedback with our housekeeping staff and make sure that every room smells fresh prior to our guest's arrival. We continually work to improve our hotel, so we really appreciate you providing us with your comments.... More

Doha, Qatar
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed July 26, 2014

This hotel is more of a lodge with doors accessible from the outside in a clean compound. The good: - Clean kitchen with stove, fridge, oven, utensils. - Room was clean. Bed was OK. - Walking distance to Microsoft campus - if you work there. - Clean safe compound, parking space, laundry, etc. The bad: - Definitely not worth the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Redmond, responded to this review

We appreciate you taking the time to write a review of your experience with us. We are glad that you enjoyed your fully equipped kitchen and found your room to be clean; however, we are sorry to hear that your room was not cleaned on the correct day and that our free Wi-Fi did not meet your expectations. In response... More

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Additional Information about Extended Stay America - Seattle - Redmond

Address: 15805 N.E. 28th Street, Bellevue, WA 98008 (Formerly Homestead Village - Redmond)
Phone Number:
Location: United States > Washington > Bellevue
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Seattle - Redmond 2.5*
Number of rooms: 162
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Also Known As:
Homestead Village - Redmond Hotel Bellevue
Extended Stay America Bellevue

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