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Sheraton Bellevue

3.5 of 5 100 112th Ave NE, Bellevue, WA 98004
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Certificate of Excellence 2014
Sheraton Bellevue
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Sheraton Bellevue
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379 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

first off were told differently than we were quoted over the phone,upon check-in of our room there were no towels,didn't even seem as if the room had been cleaned and room felt like it was at a slant and had the feeling that the room was sinking not to mention outdated popcorn ceiling we noticed it had a cabinet for... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Please accept my most sincere apologies.... You were accidentally checked into a room that was not meant to be released back into our inventory. A mistake was made, and I take full responsibility for that. If you would like to reach out and try another time.....I should like to make up for your inconvenience. With sincere regards, Brian LaPlante, General... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Super cute hotel with a great attentive staff. Rooms are on the small side but the renovation has great decor. I would stay there again. The breakfast that we had on site was good as well. This hotel was also walking distance from great shopping. The shuttle service was great about driving to the shops if needed.

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thank you so much for staying with us, and for your confidence in our team's attentiveness. We're so glad you had a wonderful time and found our hotel to be a good value and convenient for your visit. We'd love to welcome you back to the hotel again. If the suite is available, I will upgrade you so that you... More 

Burlington, Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

To start off - let me say - one of the best experiences i have ever had. Excellent location. The best staff and really nice rooms! The complimentary shuttle service was an added bonus. Staff was not just helpful but also great people to have conversations with. my overall experience was excellent. I loved the cozy tv lounge they have... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Hello and thank you for choosing to stay with us, and of course for your very kind words about our team. We genuinely appreciate and care about your time here at the hotel, and I was so glad to hear that you had many personable, enjoyable conversations with our team members. We know we are not the newest, and finest... More 

Tacoma, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the second trip to the Bellevue Sheraton for my wife and I in the past year. We found the service excellent, the beds comfortable, the room quiet and the location great for her to shop while I attended a Flight Instructor refresher course. The conference room was the perfect size for the large group that attended. The staff... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for the thumbs up .......I'm glad your flight instruction conference was successful and that we could somehow contribute to your good overall experience. Please come again....either with another conference or perhaps on your personal time....we'll look forward to your return, either way. Again, thank you. Brian LaPlante, General Manager More 

San Diego, California
1 review
3 of 5 stars Reviewed January 26, 2015

I liked everything from the friendly staff that greeted me, the full breakfast that is included, the room size, and bed comfort. Only negatives: cleanliness of carpet in the room, and exterior walk ways.

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thanks for staying...and for your kind positive comments. I'm glad you enjoyed our friendly team and the value for price paid. Good news! The old room / corridor carpeting is being removed and updated as we speak, as well as a complete bath and tile refresh. If you plan on returning anytime soon, please reach out to me personally so... More 

Detroit, Michigan
Top Contributor
101 reviews 101 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 18, 2015

Bellevue Hotels can tend to get sold out depending on what Microsoft Team is in town or having an offsite. This Sheraton is a good basic Sheraton and sometimes an overlooked option. You can still walk to the Bravern or City Center Offices, and a quick access to the freeway if heading to Redmond. Handy club lounge that provides breakfast... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Greetings, and thank you for your kind words about the friendliness of our group, here. I'm very glad you found our hotel to be a good choice and convenient. Please let me know when you are traveling to town next so that I can thank you in person....as it appears you do a great amount of traveling, and maybe I... More 

Sun City West, Arizona, United States
1 review
5 of 5 stars Reviewed January 7, 2015

Starwoods strongest asset is their people. Our experience at the Sheraton Bellevue exemplified that. Our trip was caused by a death and everything had to be done at the last minute. We arrived on Christmas night and were greeted by the Manager. He had picked us out a quiet room and did everything possible to make our stay more comfortable.... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thank you for expressing such kindness...especially considering the circumstance of your last minute trip to Bellevue. Please know that our thoughts and prayers remain with you over your loss, and know we are grateful that we were chosen to provide even a tiny bit of much needed comfort for you during this time. I will forward your gratitude to our... More 

Chandler
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

I took a recent trip to Seattle to meet with a large company based in the area which has several locations around the area. The Sheraton Bellevue was conveniently located to Lincoln Square and other points of interest. The property was well maintained and the staff was very cordial and helpful. My room was also well maintained and the accommodations... More 

Was this review helpful? Yes 1
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thank you so much for the vote of confidence, and for your business. Please let us know if you plan a return trip and we'll put you in one of our newly refreshed guestrooms. With warm regards, Brian LaPlante, General Manager More 

Seattle, Washington
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 4, 2015

We stayed here New Year's Eve as we had a party to go to at El Gaucho and I did not want to have a few drinks and drive home. Parking was great and free. James the Front Desk guy was awesome! James took great care of us...called us a cab and must have waited on hold a good fifteen... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thanks for sharing your comments....I understand one of our senior Managers had already reached out and apologized immediately as well. Never is there an excuse for poor service....NEVER. People are our (and your) most important part of the experience. I will address that, with Alejandro personally. He is usually a stellar employee. Perhaps there is something going on in his... More 

Los Angeles, California
Top Contributor
67 reviews 67 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 1, 2015

The lobby area is nice and the staff were friendly but the room was run down and the bathroom was yucky. Rooms are pretty plain. Just tall white walls. Sign in the hall said that they are starting a remodel project - definitely needed.

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Agreed.....remodel needed......Remodel in progress.... Thanks for staying with us. Best wishes for you in 2015! More 

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Additional Information about Sheraton Bellevue

Address: 100 112th Ave NE, Bellevue, WA 98004
Phone Number:
Location: United States > Washington > Bellevue
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Bellevue 3.5*
Number of rooms: 178
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Also Known As:
Sheraton Bellevue Hotel Bellevue
Bellevue Sheraton
Hotel Style:
#4 Family Hotel in Bellevue
#4 Business Hotel in Bellevue
#11 Romantic Hotel in Bellevue

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