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Sheraton Bellevue

Certificate of Excellence
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100 112th Ave NE, Bellevue, WA 98004
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Sheraton Bellevue
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499 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed for one night with family, attending daughter's cheerleading competition. Everything were so perfect (pleasant staff, clean and well maintained rooms). The staff were so initiative and ask us if we need anything. The pillow was a bit soft but it's not a big deal. We definitely will stay here again in the next year's competition.

Helpful?
Thank Norman K
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for a wonderful review! I hope the cheerleading competition was a successful one! Our hotel has always been excited when we hear your group is coming into town! I hope there will be a next year as well! Thank you again for your gracious comments about our hotel! Warm Regards, Julie Gobunquin, Assistant General Manager More 

Surrey, British Columbia
Level Contributor
152 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our overnight stay was very pleasant and comfortable. This hotel was recently renovated in early 2015. Our only complaint was the soft beds which we did mention to the front desk. Otherwise, the room was spacious and fully equipped with fridge, microwave, coffee maker, safe, ironing board and robes. The staff were very courteous and helpful in every way. Complimentary... More 

Helpful?
Thank conscom
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for the wonderful remarks about our hotel. Glad you enjoyed the upgrade to the Sheraton Club Level. It certainly is worth the extra that includes breakfast and evening appetizers. I am very sorry that our coffee machine was unavailable during your visit. It has gone out for repairs and we were very sad to learn it... More 

Eagle River, Alaska
Level Contributor
334 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed December 23, 2015

On a recent business trip, my colleague and I stayed in a lovely room with two very comfortable queen beds. The onsite bar allowed us to take a glass of wine to our room, and the small, but fully supplied mini-store in the lobby provided a perfect light breakfast of yogurt and fruit. There is also an onsite restaurant which... More 

Helpful?
Thank AKcabingirlA
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Happy Holidays from the Sheraton Bellevue! Thank you for the insightful review! Glad you and your colleague were able to have an effortless travel. Hope you will make this your home away from home when traveling on business to Bellevue. You are absolutely right, we don't have a pool and some guests actually prefer that. I am so sorry that... More 

Albuquerque
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 22, 2015

I greatly enjoyed my stay at this hotel. I was in town for a relaxing weekend and found the location of this hotel to be perfect. It was very close to the main highway and also close to the mall which included a movie theater. The Mexican restaurant next door was very convenient for a nice dinner or drink. The... More 

Helpful?
Thank Aaron S
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and so happy you enjoyed our hotel! You're right, with our convenient location being right next to the freeway, it avoids all the traffic that is near the mall area. Hope you were able to take advantage of our free shuttle to the mall, helps in avoiding having to find parking especially this time of the year. Please come... More 

Gig Harbor, Washington
2 reviews
5 of 5 stars Reviewed December 22, 2015

We make a point of staying at this property for our shopping excursions in Bellevue. It is a short walk to the mall and some great restaurants. The staff really makes an effort to show their appreciation to the guests. A hearty thank you to Ginger at check in who clearly enjoys her job and is not afraid to wear... More 

Helpful?
Thank davidaG8004KC
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and thank you for kind words about Ginger! Along with others on our staff, she has been always been one to take the extra step in making a guest feel at home. Hope your shopping trip to Bellevue was a successful one! Thank you for staying with us again and Happy Holidays from the Sheraton Bellevue! Warm Regards, Julie... More 

Olympia
Level Contributor
160 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 19, 2015

It shouldn't be terribly difficult to set a standard, and then to perform to that standard. The Sheraton Bellevue does not live up to the standard, no matter who set it or how. I made the reservation online using the SPG app. The entrance off 114th NE is so obscure that I had to drive around the block again to... More 

Helpful?
Thank Townsend_Flash
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and thank you for your feedback in our hotel. I am deeply sorry for the poor experience you had. I was quite surprised to hear of the cleanliness and maintenance issues you had with your room. Things that should not be occurring in our hotel. You also mentioned that our Front Desk asked if an accessible room was truly... More 

Seattle, Washington
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015 via mobile

I travel the United States for business and live in hotels and see 2 star hotels all the way to 5 stars so I believe my review to be an accurate one. I stayed here for business and found the staff to be super helpful, the room clean and the meeting room to be of nice quality. I do however... More 

Helpful?
Thank Tdootson
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and thank you for your great comments about our staff. While we know that we aren't the newest hotel in Bellevue, we strive to have the most hospitable people here. I agree with you, our hotel can be on the expensive side. It is what Bellevue has been known for, with it being a Corporate city. However, I do... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

I stayed at this hotel for almost 30 days and for the lost part I enjoyed it. Even though the hotel was under construction the staff was more than accomodating. My issues were it seem like the walls were thin and children were always running around or crying. I know the hotel cannot do a lot about that so maybe... More 

Helpful?
Thank N M
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and thanks for the review! I appreciate your kind words about our staff. We know that there are definitely some things we can improve upon but always put our customer service as top priority. I am so sorry to hear of the inconveniences that were caused by our renovation. Renovations are definitely not the best scenario for our guests... More 

Dallas, Texas
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

4th or 5th stay at this property, which is location just outside downtown Bellevue. If you're an SPG traveler but the Westin is sold out (or egregious rates, which is usually the case), the Sheraton is a suitable stay. older property with few frills, but service is great and the attached restaurant (is surprisingly good - recommend over one of... More 

Helpful?
Thank jjs_SMU
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Warm greetings and thank you so much for choosing to stay with us! You are correct, we are an older property but try to make up for that in other areas such as service and of course, pricing! I'm so happy that you recognized that! Although, Hyatt and Westin are amongst the newest hotels in Bellevue, we hope that you... More 

Singapore, Singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 9, 2015 via mobile

1st day they took 1 of my tissue box and second day still took 1 of my tissue box and today my table looks like the image attached. It is not tidy up at all, everything just place anywhere they like. So messy.

Helpful?
Thank SweetieNg
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and thank you for your review. We appreciate any honest feedback and do everything we can to rectify any issues. I am so sorry to hear about your experience with our Housekeeping department. This is certainly a huge concern for us and I would like to fix the issue. You mentioned that you are currently in the hotel, please... More 

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