We stayed at this hotel over a weekend in April. I initally made the reservation because each year we visit this city for an event and we ALWAYS stay here because we love it so much. I received an email from Starwoods of a 'sale' and found much cheaper rates than I originally booked, so I called and re-booked our... More

The hotel was decent enough but sheesh the toilet paper was just like that singly ply stuff they use in hospitals and such. It is actually double ply but so thin you had to use twice as many sheets. Also, if you're sensitive to random noises while sleeping, stay away from the room that's next to the housekeeping elevator. It... More

I stayed here overnight on business and was amazed to be charged an additional ten dollars for WiFi access in my room. For a business hotel in the heart of Bellevue it was definitely not what I expected. The room itself was comfortable and clean. The staff were also friendly and extremely professional. They provide a free shuttle service to... More

CON: Paid $159 for a king room. No breakfast, No internet. Room is dated, popcorn ceiling, fell apart tap, really loud bathroom fan, small TV, thin walls. PRO: close to shopping I guess ... but I am actually on business so that does not benefit my stay. Shuttle (free) on call during the day (again, I am not business so... More

So I recently had two back to back shows here. The hotel was very comfortable and the staff here was extremely friendly. Overall the hotel is average. it is not anything special, but it was very clean, the staff friendly, the rooms comfortable, and the furniture in good condition. plenty of small meeting space. very limited general session type space.... More

I thought the rooms at the Sheraton were very nice. However the room was a bit small. The lounge was well organized and the people were very friend.y

I had the most amazing customer service experience ever! I was here for a conference for a week from 19th March to 24th March and the hospitality, service, overall experience staying in this hotel was spectacular. To give an instance, i forgot to bring my laptop charger with me on the trip. I explained my situation to the hotel executive... More

Stayed here 3 nights. Front desk nice and helpful. Room, ok, beds good. Food in the lounge was, well, lets just be honest and say it was cheap. Breakfast was frozen tiny waffles and rice, yes rice, everyday.Some fruit, but very uninspriring. Same in the evening. We ate dinner in the cozy cafe, and the food was very good, and... More

I stayed here for three nights from 24-27th February and right form the outset, the staff were so friendly and helpful! Starting with Erica at reception who was so helpful with hints and tips on what to do and where to go shopping! My room number was 703, on the same floor as the lounge so pretty handy. The room... More