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Sheraton Bellevue

Certificate of Excellence
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100 112th Ave NE, Bellevue, WA 98004
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Sheraton Bellevue
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437 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
5 of 5 stars Reviewed 2 days ago NEW

I have been staying at this hotel on a weekly basis since late May. I started staying at this hotel due to it being the lowest priced Starwood in the Seattle area, and I have continued to stay here due to the hospitality of the staff. I travel a lot for work, and spend almost half the year in a... More 

Was this review helpful? Yes 1
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and greetings! On behalf of our team, thank you so much for your kind words and recognition of our staff! Something we truly pride ourselves in! I also want to deeply apologize for the inconvenience of our Sheraton Club Lounge location. We are very excited for this transformation and it will truly be a different experience along with an... More 

Punta del Este, Uruguay
1 review
5 of 5 stars Reviewed 2 days ago NEW

jI always stay here and fine the staff and room great. The hotel is also close to shopping in Bellevue. I look forward to reopening of the Club Room. The current room has no view but does offer a nice selection of evening snacks.

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Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Hello and thanks for your understanding while we renovate our Sheraton Club Lounge. We know it isn't the ideal location to serve our guests but the least we can do is still provide the same food and service as you would expect. I also want to thank you for your kind words about our room and staff. While we know... More 

Benton City, WA
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

For the Bellevue area, the room rate is relatively modest. But when I pay more than $200 per night for a room, I expect more than "average". The room was clean, and everything seemed to work. However, after checking with the desk, I found that unlike many other hotels at which I've stayed, there was evidently no way to operate... More 

Was this review helpful? Yes
Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for your review! I am very sorry for the troubles from the noise and especially the difficulty of our AC units. We are currently in the process of switching our older AC units into the Friedrich model that has been proven to be much quieter with a more simplistic approach to better control the temperature. Please... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I have been staying at this Sheraton as my prime location when traveling to the East Side of Seattle for the past 8 years at least. While it's a bit small I love the fact that I know the staff well enough that when I email the Manager for a favor she always accommodates---not too many Corporate Hotels where you... More 

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Julie G, Assistant General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for your kind review, Mr. Bryman! I'm sure I can speak for our entire team when I say that it has been nothing but pleasure to be able to help you when you need it the most. Bellevue is a very competitive market and we know how difficult it is to find rooms anywhere! Thank you... More 

4 of 5 stars Reviewed 1 week ago

My experience with Sheraton was a very pleasant one. We enjoyed our two-day stay. All the basic amenities--wifi, room, etc were all in excellent order. The staff was very friendly. Especially the front office staff member, Jerry Cruz. He was very helpful and accommodating during our stay. The staff in general always asked if I needed if everything was okay.... More 

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Brian L, General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you for your helpful positive feedback. Jerry is fantastic and will be rewarded for taking such good care of our guests. I will definitely be procuring a new waffle machine.....Please don't blame the Chef, as he has been asking me to upgrade our Club Lounge experience, since we are entering the last phase of our renovation, soon.... More 

London, United Kingdom
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

It's not the best of the Sheraton properties you may have stayed in the past, but the location and service make up for the difference. The hotel staff are to be commended - the slightest request was met with a genuine desire to serve - even the 5.30am complimentary Sheraton bus shuttle to the nearest open Starbucks was no trouble... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Hello and thank you so much for your kind words about our genuine care and good service. We really appreciate your vote of confidence. Yes...it is true... we are not the nicest, newest hotel in Bellevue and can't change the period architecture of the building. However, you will find a sincere willingness to serve, and genuine, welcoming smiles from people... More 

Fuzhou, China
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Early check-in, got a corner room. It looked a bit small, and the wifi reception wasn't good in the room. The bed didn't support my back very well so I got a little lower back pain when I woke up the next morning. Location was okay, not very good but not bad either.

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Oh my goodness! Although the corner rooms are smaller, it is extremely rare that we get a complaint about the Sheraton Sweet Sleeper bed.....this is a core brand signature strength. I am so sorry. Equally important is that we do not tolerate poor WiFi. If you could be so kind as to reach out and let me know which room... More 

Seattle, WA
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was easy to access from I-405. Shyr at the service desk was patient in asking my questions about the Club Lounge which is temporarily located downstairs. Our room 616 faced away from the highway (we did not have to make a special request). The room was clean and comfortable. The building is not new, so the hallways, public... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

I agree...convenience sometimes trumps everything else! Also, thank you for your cleanliness score, and I will share your compliment regarding Shyr with our team. She does a great job. Sincerely, Brian LaPlante, General Manager More 

New York City, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I visited this hotel in May 2015, and it was under heavy construction. Luckily, the construction wasn't audible or happening at night, so it didn't disrupt my sleep. However, the options for rooms were not good. My SPG profile and my reservation listed that I like to have a room on a high floor, and they had me in a... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Thanks for your post, and many apologies for your stay during our renovation. Moving an entire lobby to a temporary location is something no one wants to go through but we felt it would be the least disruptive to our guests. I am glad you were able to find the positive attributes of our friendliy staff, onvenient shuttle service, and... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love visiting Seattle because of the great service, and the Sheraton Bellevue was no exception. We were there with a large group, and everything was great. The (group) breakfast was warm and offered a variety for the kids. The staff made every attempt to satisfy any need we might have, and never acted annoyed with all the kids like... More 

Was this review helpful? Yes
Brian L, General Manager at Sheraton Bellevue, responded to this review

Greetings and thank you to our friends from Wisconsin... On behalf of our team, It was our pleasure to host your group for the Soccer Tournament...such a fine group of young people to see. They were very polite, poised and extremely competitive....a great set of traits to see in our young people today. Parents should get all the credit, right??... More 

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