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Holiday Inn Express and Suites Wytheville

Certificate of Excellence
2.5 of 5
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165 Malin Dr, Wytheville, VA 97984
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Holiday Inn Express and Suites Wytheville
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Ranked #2 of 20 Hotels in Wytheville
Certificate of Excellence
A recent review
3 of 5 stars Reviewed April 11, 2014
Adam_Mandy Detroit, Michigan
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194 Reviews from our TripAdvisor Community

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    112
    66
    12
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    3
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77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express and Suites Wytheville
See the most recent reviews
Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 11, 2014

The hotel staff were REALLY friendly and super helpful. Price was good, furnishings were ok, and the room was clean-ish, but not up to my standards. The room was just showing some age. The A/C and the mini-fridge were really loud, and we ended up having to unplug the fridge in order to sleep. Maybe I am spoiled, because I... More 

Was this review helpful? Yes 2
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we are pleased that you found the staff friendly and helpful but do regret that we did not completely meet your expectations. Our hotel will be 2 years old in June so everything is still fairly new. We have replaced the bathroom exhaust fans which have made a tremendous difference. We do appreciate you bringing this to our... More 

Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 6, 2014

My family stayed at this Holiday Inn going to and coming back from our vacation in Myrtle Beach, SC. It is conveniently located just minutes off of 77 in Wyethville, VA. The hotel was recently built and is very nice--nice decor and nice rooms with comfortable beds. A plus was the fact that the sheets were smooth and soft and... More 

Was this review helpful? Yes 4
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we are pleased to know that your recent stay with us was overall satisfying. We value our guest comments and appreciate you taking the time to let us know how we are doing. We will look forward to your next visit :) Thanks again! More 

Lockport, New York
Top Contributor
128 reviews 128 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed March 21, 2014

I generally always stay at HOI or HOIE hotels because of rates, cleanliness and the included breakfast and almost always have a great experience. This was not one.. My family stopped here after a long day of travel coming home from FL to NY. When I registered the lady at the front desk gave me a high rate and I... More 

Was this review helpful? Yes 4
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we apologize for the experience that you had at our hotel. We value your feedback and appreciate you taking the moment to let us know how we are doing. During the time that you stayed there was a special event in the area which indeed was the Bristol Race. Due to the demand for the area the rates... More 

Woodbridge, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2014

This hotel was nice and clean. It is surrounded by hills, beautiful scenery. There is not much to do in Wytheville, it's more for a stop over, for example if you a driving down south and you need to rest for the night.

Was this review helpful? Yes
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we are pleased that your recent stay with us was overall satisfying. We value our guest feedback and appreciate you taking the moment to let us know how we are doing. We hope that when you return to our area you will be our guest again :) Thanks! More 

Senior Contributor
34 reviews 34 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 17, 2014

I can't totally fault the hotel, but we did not sleep due to the very loud hallways. Doors kept slamming closed which woke us all up and people talking and walking in the hallways could be heard easily. Would be nice for the breakfast to have some fresh fruit options as well. No issues with the staff.

Was this review helpful? Yes 1
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we apologize for the noise that you encountered during your recent stay at our hotel. If in the future if you are experience this please contact the front desk and they will kindly remedy the problem. We want each of our guests to feel comfortable and rested when they leave and we will do whatever it takes to... More 

ohio
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2014

En-route from Florida to Ohio. The location is great, and this hotel fit the bill perfectly. Pros: Welcoming front desk personnel; clean room with fridge and microwave; GREAT hot shower with good water pressure; easily adjustable & quiet heat (none of that banging off and on radiators some hotels have); lots of luggage carts (like 6) available in the vestibule;... More 

Was this review helpful? Yes 1
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we are pleased to know that your recent stay with us was completely satisfying. We value our guest comments and appreciate you taking the time to let us know how we are doing. We hope to see you again :) More 

Warren, Pennsylvania
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 6, 2014

We had another great stay at this beautiful hotel. Sparkling clean, lovely breakfast. The desk clerk at checkout was able to help us with directions for car repairs at checkout. So many anymore have no clue how to give directions to anyplace. This HI Express is one of our favorites.

Was this review helpful? Yes
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear wpatravelers, we are pleased to know that your recent stay with us was satisfying...AGAIN!! As always, we value our guest comments and appreciate you taking the time to let us know how we are doing. Being a return guest allows you and the others to see what consistent customer service we offer each of our guests...and if we are... More 

Cleveland, Ohio
Top Contributor
95 reviews 95 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 3, 2014

We have stayed at Holiday Inn Express in many locations. I don't think we will return to this one! This fairly new Holiday Inn Express had paper thin walls, a bathroom ceiling fan that sounded like a jet plane engine, somewhat rude staff, also never offered the guest bag for being a IHG member, the room was dirty with food... More 

Was this review helpful? Yes 1
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, I send my deepest apologies that your recent stay with us was not at all what you expected. Please know that we are currently replacing all the bathroom exhaust fans and boy what a difference they are making! In regards to the guest bag for being an IHG member, we have not received the complete kit to be... More 

Spring Lake, North Carolina, United States
Top Contributor
108 reviews 108 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

My son and I stopped by here late one night on our way to Indiana, and I was pleasantly surprised by the clean and safe vibe of the hotel parking lot as well as the lobby and rooms. The silver lining was that this hotel gives the government rate ($89) for those with a government ID.

Was this review helpful? Yes
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, we are pleased to know that your recent stay with us was overall satisfying. We do offer a variety of rates in order to fit each of our guest needs. With that being said, proper document(s) do need to be presented upon arrival depending on the situation so that we can continue to provide these rates. We are... More 

pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2014

Very nice property. The morning front desk staff could use a little training in people skills. I addressed them with a good morning and received not even a nod of acknowledgment. This is very unusual for a HIE property. I have stayed in many of these and the staff are always extra friendly. But on the plus and this is... More 

Was this review helpful? Yes
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review

Dear guest, thank you so much for giving us your feedback regarding our hotel. I send my apologies for not being greeted by our front desk staff. Please know that this is not usual coming from our hotel staff. By looking at our other reviews this is one of the things that make us stand out from the rest: clean,... More 

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