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Residence Inn by Marriott Potomac Mills

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14301 Crossing Place, Woodbridge, VA 22192
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1 room 1 guest
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Residence Inn by Marriott Potomac Mills
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129 Reviews from our TripAdvisor Community

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Traveler rating
    73
    43
    9
    3
    1
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52
12
7
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Fort Washington, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My husband stopped here on our way back home to NC. We were tired of driving and just wanted a safe, clean, convenient place to rest before hitting the road the next day. This hotel was all of that and more. The staff is super friendly, the location is safe and convenient to stores and restaurants and the rooms/property is... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

In planning for my brother/sister-in-law retirement event, I needed to find a hotel that was family friendly and accommodating; Residence Inn at Potomac Mills was the perfect fit. The rooms are large and the handicap facility was just what I needed. They even had a wheel chair to help me get my sister (who is handicapped) around the hotel. She... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Breakfast was awesome. Having a 2 room suite was the best!! Overall the stay was very nice; however, housekeeping could have been better. Not that it was not thorough...it was just not done consistently. Many days, our room was simply overlooked so we had to call the front desk multiple times. But we would still stay here again!

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Rdwnlvr , I have shared your feedback with my staff. We will be sure to make the necessary changes in housekeeping for future. Thanks for taking the time to let us now how we can improve. Have a great summer! Sincerely, Tiffany More 

Vero Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There was only 15 minutes left for their snack,dinner time and she whisked us right over there and poured us a glass of wine that was much needed after an 11 hours drive-6 of those hours in a traffic jam in New Jersey-She went beyond our expectations to make sure we were comfortable in all ways! I hope that corporate... More 

Was this review helpful? Yes 1
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Hello! Thanks for the wonderful comments. I know your travel was exhausting and knew you needed just a little time to relax! Let us know when you are ready to make your next reservations. Take care! RI Potomac Mills Team More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff. Clean room. Perhaps my expectations weren't exceeded but they were definitely met. This is an odd Marriott property in that guests actually interact with one another - they don't run to their rooms and hide.

Was this review helpful? Yes 1
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Greetings from Residence Inn Thanks for leaving a comment with us! I am glad you able to connect with other guests! Very happy that you enjoyed your stay. Take care and come see us again soon. Sincerely RI Staff and Management Team More 

Richmond, Virginia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed in a lot of Residence Inns all over the country and this one, for the most part, was just like all of them. The room was pretty clean, the breakfast was decent, the bed was comfortable - no complaints for those categories. However, when we arrived to check in "quickly" before meeting family, we waited in line for... More 

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Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear MissMelisss, Wow! I am truly shocked to read the comments about your stay. I will share your feedback with my entire staff. I would like to talk to you personally about this experience. Please contact me at your leisure. I hope that you will think about staying with us again because I know the experience will be completely different.... More 

Sammamish, Washington
Level Contributor
5 reviews
5 of 5 stars Reviewed July 24, 2015

The staff, starting with the manager Tiffany, all the way down were all extremely helpful and courteous. They made us feel welcome and even went the extra mile to help us work through a tricky reservation situation. The hotel is right in the heart of Woodbridge shopping -- there are hundreds of dining options and all sorts of shopping within... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Mr. Pond Thank you for your kind compliments! I will absolutely share with the entire team. I am so happy to hear you enjoyed your stay. Please come back and visit us when you return to Woodbridge. Have a Safe and Enjoyable Summer! Sincerely, Tiffany More 

Fort Kent, Maine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

Public areas great, staff wonderful, rooms average (need a refresh). You won't regret staying here. We are especially thankful to the hotel for accommodating our need for a room on short notice after we needed to switch our reservation from the Courtyard across the street. Kudos to Tiffany and the Manager for honoring (very closely) our Courtyard rate, which we... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Good morning!!! Thank you for choosing our Residence Inn!! My staff and I appreciate your feedback and hope that you come back soon. I will share your feedback with my managers immediately. Sincerely, Tiffany More 

Virginia
Level Contributor
181 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel had only been open about 6 weeks when I stayed there and it was very nice. Upgraded and large suites, excellent breakfast buffet, and very nice, helpful staff. I definitely will use this hotel on future trips.

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Hello Don! Thanks for staying with us, so glad to hear you had a restful night. Think about coming back to see us if you are in Woodbridge, VA again. Have a great summer! Sincerely, Tiffany More 

Roselle, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2015

A one night stay in a 2nd floor queen bed room with a sitting area and a kitchenette. Room was right in front of the elevator but still quiet. Noise came from squeaky ceiling/floor of room above. The drip coffee maker and the two serving coffee pack are perhaps impractical for a hotel of this type. A Keurig-like coffee maker... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Guest- Thanks for taking the time to leave us feedback about your stay. I will share your comments with the staff immediately. I appreciate the ideas you mentioned for our suites. Please come back and see us again soon! Sincerely, More 

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