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Residence Inn by Marriott Potomac Mills

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14301 Crossing Place, Woodbridge, VA 22192
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Residence Inn by Marriott Potomac Mills
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Residence Inn by Marriott Potomac Mills
Residence Inn by Marriott Potomac Mills
Residence Inn by Marriott Potomac Mills
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115 Reviews from our TripAdvisor Community

Traveler rating
    64
    39
    9
    2
    1
See reviews for
44
11
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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    (115)
  • Mar-May only
    (41)
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    (28)
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    (25)
  • Dec-Feb only
    (21)
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Willoughby, Ohio
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked two rooms at the great price of $98 a room. Typically nice residence inn room, clean and updated. Good variety at break ast Cheerful and helpful front desk. I will choose this hotel next time in the area.

Was this review helpful? Yes
Province of San Jose, Costa Rica
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a great time at the hotel. The hotel was clean and with all the services that we asked for. People at the front desk we always ready for our needs. The breakfast was very good and the cookies at night were great. The nachos and the chilli meals were delicious.

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel with a group of 40+ for 4 nights. It was an excellent experience. The staff was the friendliest and most accommodating I have ever seen. I never heard a complaint from anyone in our group. I would recommend it to anyone who needs a room in the area.

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Lake Ridge, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We used the Residence Inn and sister hotel Courtyard for our wedding party and guests. The hotels were PERFECT! Service was amazing and our families loved the amenities and little touches. Clean, laden with extras, and a wonderful experience. Every room we picked up-all 25 of them- has something good to say about the stay. Can't get over how nice... More 

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Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I can't speak about the room itself but the service was terrible. I arrived late around 8 pm and was exhausted from work. The front desk lady told me with a completely indifferent attitude that my room had water damage from a recent rainstorm and that it was no longer available. There were no other rooms available. No sorry for... More 

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Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Yabo72, I am terribly sorry to hear of your experience here at Residence Inn Potomac Mills! It is certainly never our intention to move any of our guests to another hotel unless there is an emergency. I have shared your comments with my staff and management team. I would certainly like to help you with that refund if you... More 

Top Contributor
120 reviews 120 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed one night so the amenities more than met our needs. The mattress is on the softer side so those who prefer a firmer mattress might not sleep as well. We arrived after 10 PM and the staff who greeted us were extremely pleasant, the suite (had a separate bedroom) was clean, quiet and stocked with coffee both... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel and were very pleased with our room, the level of cleanliness of the room and the proximity of the hotel to restaurants, shops and tourist attractions. For those reasons, we would love to stay there any time we are in the area. One thing that horrified me however was the older lady working in... More 

Was this review helpful? Yes 3
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Annette B Thanks for leaving us a comment!! I am terribly sorry about your experience in breakfast. I have shared this comment with my entire staff to eliminate this from happening again. I hope that you will come back and see us again soon. Sincerely T.Scott, GM More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 28, 2015

This hotel offered the highest level of accommodations and services. The high degree of personal service and detail from Tiffany Scott, Angie, Norma, Brittany, Gabrielle, Rachel (Ivana), and Alyssa (Natasha). I am use to most five star hotels that are large properties, but this hotel and its staff with Ms. Scott leadership has permanently offered an elegant intimacy that can... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Wow! Thank you for taking the time to give my staff and I feedback. I am so glad that you enjoyed your time with us here! I hope that you will come see us again. Take care! Sincerely Tiffany More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2015

Stayed for an extended amount of time at this location. The staff was always very helpful and willing to help with any issues that came up. Rachel, Allysa and Gabriella always greeted us as we came in with a smile and friendly conversation. Norma always did an awesome job of setting up for the social events and breakfast. The breakfast... More 

Was this review helpful? Yes 2
Woodbridge, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

This hotel is great. Easy trip into D.C. Great room and the staff, especially Gabriella and Tony, made us hate leaving. Highly recommended! Also fantastic breakfast! I have stayed in hotels all over the world. This is as good a value as you will find anywhere. Between the complimentary breakfast and being able to eat in at night this hotel... More 

Was this review helpful? Yes 1
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