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Residence Inn by Marriott Potomac Mills

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14301 Crossing Place, Woodbridge, VA 22192
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Best prices for: 1 room 1 guest
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Residence Inn by Marriott Potomac Mills
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Residence Inn by Marriott Potomac Mills
Residence Inn by Marriott Potomac Mills
Residence Inn by Marriott Potomac Mills
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119 Reviews from our TripAdvisor Community

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Traveler rating
    68
    39
    9
    2
    1
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11
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (41)
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I will be on on extended stay at this hotel for at least 60 days. After 10 days I have been treated not as a guest but as family. Every hotel employee has been polite, friendly, and accommodating. Miss Norma is as consistent as the sunrise and the sunset. She does her best as do all of the hotel staff... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Joseph, Thank you for your kind compliments! I really enjoy talking to you during Social and I know Ms. Norma looks for you every evening. I am happy that you are enjoying your time with us. Please feel free to contact me if you need anything further but I know that my staff and Ms Norma will take care... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I honestly cannot say anymore good or amazing things about the staff at this hotel. A few times I explained how we were technically homeless and they quickly corrected me saying this was our home right now! They were right. Because of them we have felt very much at home. It's like having a good neighbor and friend who you... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Good afternoon, Thanks for the wonderful compliments about your stay. My staff and I consider you and yours our family! As always we strive to make your stay comfortable and enjoyable. I am so glad that we were able to help your family during a stressful time. Please come back and see us soon. Thank you for staying with us... More 

POUGHQUAG
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent Stay! Great location, highly recommended. Great location, plenty of restaurants near by, starbucks within walking distance. Hotel was clean and modern. Very comfortable and friendly staff. Free breakfast in the morning. I stayed in the 2 bedroom 2 bath suite, unbelievable value. Full kitchen and a small living room. Can't wait to stay there again.

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear POUGHQUAG, Thanks for the awesome compliments! I was very happy to read that the staff took great care of you and your room was comfortable and clean. We truly appreciate your business and look forward to next visit with us. Take care! Sincerely, Tiffany More 

Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Ms. Norma does an excellent job with breakfast and during the mixing hour. She always has the breakfast ready on time with a great selection and variety. Her smile and wonderful attitude is a joy to behold.

Was this review helpful? Yes 1
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear cjsanders2015 , I totally agree with you, Ms Norma is a jewel. I will be sure to share this with her and the other staff members. Thank you for taking the time to give us feedback about your stay. Hopefully we will see you again soon. Thank you so much for staying at the Residence Inn Potomac Mills! Have... More 

Willoughby, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2015

Booked two rooms at the great price of $98 a room. Typically nice residence inn room, clean and updated. Good variety at break ast Cheerful and helpful front desk. I will choose this hotel next time in the area.

Was this review helpful? Yes 1
Province of San Jose, Costa Rica
Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2015

We had a great time at the hotel. The hotel was clean and with all the services that we asked for. People at the front desk we always ready for our needs. The breakfast was very good and the cookies at night were great. The nachos and the chilli meals were delicious.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed May 26, 2015 via mobile

We stayed at this hotel with a group of 40+ for 4 nights. It was an excellent experience. The staff was the friendliest and most accommodating I have ever seen. I never heard a complaint from anyone in our group. I would recommend it to anyone who needs a room in the area.

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Lake Ridge, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

We used the Residence Inn and sister hotel Courtyard for our wedding party and guests. The hotels were PERFECT! Service was amazing and our families loved the amenities and little touches. Clean, laden with extras, and a wonderful experience. Every room we picked up-all 25 of them- has something good to say about the stay. Can't get over how nice... More 

Was this review helpful? Yes
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Greeting from Residence Inn Potomac Mills!!! I am very happy to hear that you and your guest enjoyed your stay. I have shared your comments with my staff. Thank you for allowing us to be a part of your wedding. Please come back and see us again. Good luck and Congratulations! Sincerely, Tiffany More 

Baltimore, Maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 13, 2015

I can't speak about the room itself but the service was terrible. I arrived late around 8 pm and was exhausted from work. The front desk lady told me with a completely indifferent attitude that my room had water damage from a recent rainstorm and that it was no longer available. There were no other rooms available. No sorry for... More 

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Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review

Dear Yabo72, I am terribly sorry to hear of your experience here at Residence Inn Potomac Mills! It is certainly never our intention to move any of our guests to another hotel unless there is an emergency. I have shared your comments with my staff and management team. I would certainly like to help you with that refund if you... More 

Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 5, 2015

We only stayed one night so the amenities more than met our needs. The mattress is on the softer side so those who prefer a firmer mattress might not sleep as well. We arrived after 10 PM and the staff who greeted us were extremely pleasant, the suite (had a separate bedroom) was clean, quiet and stocked with coffee both... More 

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