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Courtyard by Marriott Potomac Mills

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14300 Crossing Pl, Woodbridge, VA 22192
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Courtyard by Marriott Potomac Mills
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Courtyard by Marriott Potomac Mills
Courtyard by Marriott Potomac Mills
Courtyard by Marriott Potomac Mills
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124 Reviews from our TripAdvisor Community

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Traveler rating
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    43
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

Staff was very friendly and accommodating and our room was clean and comfortable. I was not happy they advertise a full hot breakfast bar but only have continental breakfast available. Change your website to reflect availability. Easy access from the interstate.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

After travelling most of the day from North Carolina with a car full of kids and an husband with an injured leg, we arrived at the hotel to find a mix up on our reservation. My husband, spoke to our friend who made the reservation. He asked to speak to Denise to clear up the reservation fiasco that HE MADE.... More 

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Oakland, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm a frequent guest at the courtyard marriott in Woodbridge, va..... Everytime I come it's a great pleasure.... The staff are very perfessional and welcoming.... Housekeeping are very sufficient with cleaning.... Matt the engineer is always asking guest about their comfort inside and out the rooms.... Management are always available upon request.... I love staying here and when ever I'm... More 

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We appreciate hearing from our guests, especially when they let us know of a staff member that goes out of their way to make you comfortable. We're very lucky to have Matt on the team. As you know, the first stage of our public space renovation is well under way. The new front desk will be ready in just a... More 

5 of 5 stars Reviewed 1 week ago

This hotel has been the best. My husband and I came here for part of our honeymoon the first time. A month later we stayed here( for 3 weeks) because our home was being worked on. Everything was perfect, especially Denise (who works at the front desk) she helped us so much when there was confusion and I appreciate her... More 

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you so much for your review! We're glad to hear we keep giving you the kind of service that makes you want to come back time after time. I think you'll be very pleased by our new look, coming soon. More 

5 of 5 stars Reviewed 3 weeks ago via mobile

We booked online and were thrilled with the rooms. They were big and very clean. The bed was one of the most comfortable beds I have ever slept on and there were plenty of pillows. Close to shopping and restaurants,

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We're so happy to hear you enjoyed your visit! P:lease come back to see us again. More 

Portsmouth, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at the courtyard for an improtu trip with my beau ! The hotel is close to shopping and resturants ! The breakfast buffet was just ok and cost around 9.00 per person . I will definitely stay at this particular hotel again !

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you for letting us know of your visit. We look forward to welcoming you back in the very near future. We've gotr some big changes in store for you, including a brand new Lobby and Bistro; inviting lobby seating and updated Business Center, and the Courtyard "Go-Board" for local information. I think you'll be very pleased with our new... More 

1 review
3 of 5 stars Reviewed June 15, 2015

Hotel was way over priced. Breakfast is NOT included but offered for an additional $9.00 per person. Only 3 wash cloths in the bathroom and we were 2 people staying...it would have been nice if we would have both had 1 cloth for our face and 1 for our butt. We were up all night trying to keep the sheets... More 

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

I'm so sorry you were not satisfied during your recent visit. Please contact me at patrick.foley@pillarhotels.com to give me more details so I can address this. Your continued good opinion and patronage are very important to me. More 

Titusville, Florida
1 review
5 of 5 stars Reviewed May 30, 2015

As a Marriott Platinum member I have had the opportunity to stay at many properties throughout the country. This hotel has to be among my top two favorites in just about all categories. The rooms are clean and comfortable, the environment is clean and friendly but what makes it special is the staff. From the managers to the front desk... More 

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you so much for your review! We're so glad to hear that we make you feel welcome! I think you're going to like the changes we have coming in the very near future... We'll be installing the new Bistro concept for Food & Beverage, and updating the entire lobby area as well as the Meeting room, Fitness Center and... More 

Lake Ridge, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Used the Courtyard for our guests and wedding party. Great service! We loved the special touches. Every person in our party had nice things to say about hotel. Keep up the great work, especially with the nice people. We would absolutely use for a group again!

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We really enjoyed having your friends and relatives stay with us to celebrate the wedding! Best wishes to the bride and groom for many, many happy years together. More 

Portland, Maine
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 29, 2015

Traveling for Daughter to look at University's in NC and university of Va. We had a confirmation # and even have the marriott app on our phone. Checked in on line early in the day because we knew we would be late getting in. Arrived at hotel at 12:15 am and was told they were hoping we would be a... More 

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Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We're so sorry we were unable to accommodate you and your daughter. This happens when other guests extend their stay beyond the original checkout date, forcing the hotel to find other accommodations for our guests. As you pointed out, we paid for the alternative hotel for you, as well as compensated you with additional Marriott Rewards points. We hope to... More 

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