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Courtyard by Marriott Potomac Mills

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14300 Crossing Pl, Woodbridge, VA 22192
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1 room 1 guest
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Courtyard by Marriott Potomac Mills
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my cousin and his wife while they were visiting. So that they could be closer to the Mall. They loved the location and the breakfast. It's far enough from the highway to not let the noise interfere but close enough so you can hop right on to 95. Lots of food places near by at... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you for mentioning how helpful the staff was during your family's visit. It is always nice to hear that our guests are made to feel special. We hope to welcome you back in the very near future. We think you'll be very pleased with our new lobby and Bistro. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Nice vacation stay, good food, clean rooms, and very warm and polite staff. We will be back soon! We were able to find lodging convient to the beltway and reasonably priced. Almost stayed at hotel one exit North; glad they were full!

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

It is always a pleasure to hear guests complimenting our staff for making them feel truly welcome. I'll be sure to share your comments with Shannell and the rest of the team. We're working hard to make sure your experience with us is a great one. In the coming weeks we'll be unveiling our new Bistro and lobby. Come back... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Staff was very friendly and accommodating and our room was clean and comfortable. I was not happy they advertise a full hot breakfast bar but only have continental breakfast available. Change your website to reflect availability. Easy access from the interstate.

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you for sharing your comments. It's true that we have closed our regular Food & Beverage operations while we install the new Bistro, but we think you'll agree it was worth the slight inconvenience once it is completed. We're serving a complimentary Continental Breakfast to all guests until we reopen the restaurant to ease the pain a bit. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

After travelling most of the day from North Carolina with a car full of kids and an husband with an injured leg, we arrived at the hotel to find a mix up on our reservation. My husband, spoke to our friend who made the reservation. He asked to speak to Denise to clear up the reservation fiasco that HE MADE.... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you so much for letting us know how helpful Denise was to you and your family! I'm glad she was able to get everything straightened out for you. I hope we have a chance to welcome you back in the very near future. More 

Oakland, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

I'm a frequent guest at the courtyard marriott in Woodbridge, va..... Everytime I come it's a great pleasure.... The staff are very perfessional and welcoming.... Housekeeping are very sufficient with cleaning.... Matt the engineer is always asking guest about their comfort inside and out the rooms.... Management are always available upon request.... I love staying here and when ever I'm... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We appreciate hearing from our guests, especially when they let us know of a staff member that goes out of their way to make you comfortable. We're very lucky to have Matt on the team. As you know, the first stage of our public space renovation is well under way. The new front desk will be ready in just a... More 

1 review
5 of 5 stars Reviewed July 17, 2015

This hotel has been the best. My husband and I came here for part of our honeymoon the first time. A month later we stayed here( for 3 weeks) because our home was being worked on. Everything was perfect, especially Denise (who works at the front desk) she helped us so much when there was confusion and I appreciate her... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you so much for your review! We're glad to hear we keep giving you the kind of service that makes you want to come back time after time. I think you'll be very pleased by our new look, coming soon. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 3, 2015 via mobile

We booked online and were thrilled with the rooms. They were big and very clean. The bed was one of the most comfortable beds I have ever slept on and there were plenty of pillows. Close to shopping and restaurants,

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

We're so happy to hear you enjoyed your visit! P:lease come back to see us again. More 

Portsmouth, Virginia
2 reviews
4 of 5 stars Reviewed July 1, 2015 via mobile

I recently stayed at the courtyard for an improtu trip with my beau ! The hotel is close to shopping and resturants ! The breakfast buffet was just ok and cost around 9.00 per person . I will definitely stay at this particular hotel again !

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you for letting us know of your visit. We look forward to welcoming you back in the very near future. We've gotr some big changes in store for you, including a brand new Lobby and Bistro; inviting lobby seating and updated Business Center, and the Courtyard "Go-Board" for local information. I think you'll be very pleased with our new... More 

1 review
3 of 5 stars Reviewed June 15, 2015

Hotel was way over priced. Breakfast is NOT included but offered for an additional $9.00 per person. Only 3 wash cloths in the bathroom and we were 2 people staying...it would have been nice if we would have both had 1 cloth for our face and 1 for our butt. We were up all night trying to keep the sheets... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

I'm so sorry you were not satisfied during your recent visit. Please contact me at patrick.foley@pillarhotels.com to give me more details so I can address this. Your continued good opinion and patronage are very important to me. More 

Titusville, Florida
1 review
5 of 5 stars Reviewed May 30, 2015

As a Marriott Platinum member I have had the opportunity to stay at many properties throughout the country. This hotel has to be among my top two favorites in just about all categories. The rooms are clean and comfortable, the environment is clean and friendly but what makes it special is the staff. From the managers to the front desk... More 

Was this review helpful? Yes
Patrick F, General Manager at Courtyard by Marriott Potomac Mills, responded to this review

Thank you so much for your review! We're so glad to hear that we make you feel welcome! I think you're going to like the changes we have coming in the very near future... We'll be installing the new Bistro concept for Food & Beverage, and updating the entire lobby area as well as the Meeting room, Fitness Center and... More 

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