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SpringHill Suites Potomac Mills Woodbridge

Certificate of Excellence
3.0 of 5
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14325 Crossing Place, off exit 158 on I-95, Woodbridge, VA 22192
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SpringHill Suites Potomac Mills Woodbridge
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Ranked #5 of 16 Hotels in Woodbridge
Certificate of Excellence
A recent review
5 of 5 stars Reviewed September 10, 2014
jed m Worcester, Massachusetts
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208 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Potomac Mills Woodbridge
See the most recent reviews
Worcester, Massachusetts
1 review
5 of 5 stars Reviewed September 10, 2014

my husband and I were recently guests at Springhill suites Potomac mills, Virginia.I have to say it was one of the most pleasant experiences we have had, the staff went above an beyond to assure our stay was comfortable. The room was outstanding, it was very clean and bright i absolutely loved the decor. laundry area available to the guests... More 

Was this review helpful? Yes
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Wow! thank you so much for your nice wordings, We greatly appreciate you spreading good words to millions of people who followed trip advisor. We are so glad we made your stay as perfectly as possible. Hope you enjoyed our recommendation. Please let us know on your next visit and will surely reserved our best room available for you. We... More 

Summerville, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

After a very long, tiring, frustrating day of driving from northern Maine, and still had a long ways left to go to our destination, we ended up at the front doors of the SpringHill Suites Marriott. We were given a great room at a great price, and as frustrated and tired as I was, Mr. Mohammed took excellent care of... More 

Was this review helpful? Yes 2
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you so much for mentioning one of my employee name on trip advisor. I am so glad that we are doing our job to make things right for all of our guest. When our guest is happy, we are much more happier because we made you home away from home. Thank you once again and we are so glad... More 

Vero Beach, Florida
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

Our family recently stayed here for our younger brother's retirement ceremony at Fort Belvoir. The entire hotel staff from the front desk to the house keeping staff were always smiling and happy to be of service. Evelyn at the front desk is a most amazing host not only to us but from what I observed, to all she encounters. I... More 

Was this review helpful? Yes
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you. We are all so happy that we made your stay an enjoyable one. We greatly appreciate you sharing your experience with millions of tripadvisor supporter. We are so glad you were here. Please do not hesitate to call us direct if you ever come back in the area....Thank you once more More 

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

Room was excellent - much larger than typical at this price. Indoor pool was small, undersized and overcrowded. Desk staff had only one person on at a busy time of day - late afternoon. He was very pleasant and helpful but too much work for one person. Complimentary breakfast better than average.

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Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you for taking your time to write and shared with what you have experience while your here at the Hotel. I apologize for the size of our pool. Hope you come back and see us again in your future visit More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

My family and I were visiting Washington DC and would have liked to have been closer to the city but chose this hotel due to the complimentary breakfast and pool. Sadly, we had to eat elsewhere for breakfast both mornings and couldn't use the pool. Both mornings there was hardly anything available to eat and absolutely nothing to drink. It... More 

Was this review helpful? Yes 1
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

There were nothing to say more but we were sorry and we hope you can forgive us for our mess in the breakfast area this past weekend. I usually had 2 people working but the other person called out. This is not an excuse from our part but please give us one more chance to prove that we can make... More 

Charleston
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2014

Location, location, location. This hotel is walking distance to at least three restaurants and a short drive to many more. Just minutes from immense shopping opportunities and quick access to major roadways. The staff at this property were average, friendly but not overly helpful. The breakfast area attendant was not welcoming and seemed to be annoyed that people were there.... More 

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Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you for taking your time to write and share your experience to millions of people reading tripadvisor. We do apologize that we missed something. please do not think we are doing such thing overall. Please contact me directly on your next visit. More 

Reno, Nevada
Top Contributor
53 reviews 53 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 25, 2014

It was a clean hotel. Nothing exciting. The breakfast was ok. The eggs are fake, avoid them. They show pictures of hot waffles and other delicious breakfast items in the elevator. False advertising. Sleep in and go for a nice lunch somewhere else!

Was this review helpful? Yes 1
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

I would like to first apologize for our breakfast menu. Please do not think we are doing such thing overall. Give us one more chance to prove that we can make it correct. Please do not hesitate to call me direct if ever your in the neighborhood. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Stayed here for one night when moving from the area. I must say we were pleasantly surprised with the room size. I liked that the bathroom and the showers were separate. Although I didn't like not being able to lock the doors. The hallways were very hot and I think they should run the Ac. Overall I would stay here... More 

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Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you so much for taking your time to write and shared to millions of tripadvisor follower about your experience while you were at the property. This message will be shared to our staff meeting and will congratulate the staff for making guest service a good one. More 

NY
Top Contributor
50 reviews 50 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 18, 2014

This is a very new property. It is immaculate and the rooms are large. The breakfast is adequate. The doors to the bathroom (separate from the shower) and the shower room are milky glass so the light comes into the rooms if someone uses the bathroom in the middle of the night. The towels were a bit skimpy and there... More 

Was this review helpful? Yes
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you for taking your time to write your comment about your experience in our facility. It sounded like you were not a big fan of separation bathroom and toilet. We do apologize for that layout, I have heard people really likes them so that they can use others when the other room are being used. But never the less... More 

Jackson
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 14, 2014

I used this thing called the internet to reserve a double queen suite in advance with this hotel. My choice of picking this hotel was based on this room layout. Well the date comes and I show up at the hotel only to be told there are no more double queen suites because they overbooked. Why did I bother to... More 

Was this review helpful? Yes 1
Mlaluces, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

I would like to apologize for not having a two bed sometimes it happens to the hotel; I know it is not an excuse but we had people who was suppose to check out that day and they did not. Our other option was to give a discounted rate or to give two rooms with the price of one. I... More 

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