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SpringHill Suites Potomac Mills Woodbridge

Certificate of Excellence
3.0 of 5
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14325 Crossing Place, off exit 158 on I-95, Woodbridge, VA 22192
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SpringHill Suites Potomac Mills Woodbridge
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Ranked #4 of 16 Hotels in Woodbridge
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Tanya W Wilmington, Delaware
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211 Reviews from our TripAdvisor Community

Traveler rating
    120
    63
    15
    4
    9
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76
37
14
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The suite was so inviting and relaxing! I didn't even want to leave the room. The staff were all friendly with exemplary customer service!! Hotel check-in and out was a breeze.The food was fresh, hot and plentiful.

Was this review helpful? Yes 1
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Just as much as you didn't want to leave, we didn't want to see you go. Our AWESOME Guest are the greatest part of Spring Hill Suites of Potomac Mills. We hope to see you again next time you're in the area. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

This review is long overdue. I had the pleasure of staying at this establishment for a second time last April. I can definitely say this is my home away from home in Woodbridge. The entire staff is so friendly and accommodating at any hour of the day. Rooms are very clean and spacious! Location is very convenient since they're right... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

It was truly our pleasure to have you here with us and we look forward to having you here again at your home away from home. Thank you so much for spreading the word about our hotel. More 

Indiana
1 review
5 of 5 stars Reviewed May 27, 2015

Had a great stay Mother's Day weekend. Great service from my first call to Alicia, to our check in with Oscar and breakfast with Debra. Had wished that your pool was open but we enjoyed our stay. Very relaxing environment. We had a great stay after a long weekend of traveling. This goes down as a great get-a-way for future... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

We are very sorry the pool was closed for routine maintenance during your stay but we are so glad that you were still able to enjoy your stay. Thank you so much for taking the time to share your wonderful experience with everyone on TripAdvisor and we look forward to your return. More 

Raleigh, North Carolina, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2015

The feather pillows, the comfort of the bed, made me think I was home. SpringHill Suites is located right off I-95 at Exit 158A, conveniently located in a great area with lots of shopping, restaurants and gas stations. Potomac Mills Shopping Center within two miles and a Costco and Sam's Club is near by. This is truly the place to... More 

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Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Awesome! that is just the experience we strive to offer, home away from home! So glad you enjoyed your stay here with us and we hope the next time you are in the area you come by and enjoy another excellent stay at your home away from home! More 

1 review
5 of 5 stars Reviewed May 24, 2015

AMAZING!!!!!!! The staff was great!! Debora was the most helpful kind sweet and caring person. what a blessing that woman was so refreshing after the stress we were under she help put a smile back on our faces She helped us with everything we needed . The place was clean and very nice i would absolutly give it a 10!!!!!I... More 

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Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

We are so glad we were able to put a smile back on your faces with all that you were dealing with. I cant express how much that means to us and the fact that you took the time to share this experience with everyone. We truly love to hear great stories such as this one.... Best wishes from the... More 

Ontario, Canada
1 review
5 of 5 stars Reviewed May 16, 2015

The other day, I was bombarded with a ton of work while having to rush to go to the hotel. I came up upon this one and there were limited rooms. However, I was being picky and this gentleman named Vince who I believe was a front office supervisor stayed with me the entire way to accommodate me. He was... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Awesome service is one of our top priorities here at Spring Hill Suites of Potomac Mills. On behalf of my staff and myself we would like to thank you for taking the time to share your great experience with all of the viewers here on Tripadvisor! More 

2 reviews
5 of 5 stars Reviewed May 11, 2015

Enjoyed my stay at the Spring Hill Suites and I will absolutely come back and stay here! Nice view from my room very accommodating as well and lots of restaurants to chose from in this area. Awesome job done by the staff at the front desk. Oscar was very helpful and made me feel very welcomed! Breakfast was a little... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you for that awesome feedback! We are so glad you enjoyed your stay, excellent service is something we pride ourselves on. We look forward to your return but until then we'll try not to miss you to much :) More 

2 reviews
1 of 5 stars Reviewed May 9, 2015

My husband and I checked in at midnight Friday after a long day driving and were looking forward to sleeping late and the free breakfast. Paid $179. Shortly before 6 am, we were jolted awake by loud screaming and yelling and foot stomping below our room. We thought it was a fight. We called the front desk. After an hour... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

We sincerely apologize you experienced this during your stay, I can assure you this is not something we allow. There was a misunderstanding with a group and we responded as quickly as possible however I do understand your frustration and would like to speak with you regarding this issue, please feel free to contact me here at the hotel. More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

Today at Springhill suites I was met by a very professional individual his name is Oscar he was working the counter. He was very courteous, polite and concerned how my day went. thank you very much Oscar you made me feel at home. He's probably employee of the month.

Was this review helpful? Yes 1
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you so much, we really appreciate you taking the time to share your wonderful experience while staying with us. Oscar is one of our Super Stars and I will be share to share this with him. Please come back to see us soon! More 

1 review
5 of 5 stars Reviewed April 30, 2015 via mobile

I have stayed in a lot of hotels this one is top of the line the rooms are real nice. They have a gym you can work out in at anytime of the day and a they have a indoor pool. The staff is really friendly always asking is we need any help with anything and help you out any... More 

Was this review helpful? Yes
Vincent T, Front Office Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review

Thank you so much for that wonderful review and recommendation, so glad we were able to meet all your needs. Hope we get the pleasure to serve you again soon. More 

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