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Quality Inn near Potomac Mills

2.0 of 5
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1109 Horner Rd., Woodbridge, VA 22191
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1 room 1 adult
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Quality Inn near Potomac Mills
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24 Reviews from our TripAdvisor Community

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Stafford, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Due to an unexpected snow/ ice storm in Northern VA, my 20 year old daughter was stuck in Woodbridge after work. We attempted to obtain a room 2 miles from her job, with nothing but a lot of hassle and a waste of 2 hours. I contacted Quality Inn, and the night clerk (II believe her name is Connie) assisted... More 

Helpful?
Thank Jenni S
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Dear Jenni, Thank you for taking the time to fill out our online survey and it was our pleasure to help. I have shared your positive feedback with Connie and all of my staff. they join me in thanking you for your kind words. We take pride in our hotel and the services we are able to provide and we... More 

East Setauket, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stopped at this Inn on our way down to Florida. Very conveniently located off I-95. Wasn't sure what to expect not having stayed at a Quality Inn. Room was super clean. Bathroom clean also. We got two queen beds which were extremely comfortable. A couple of places to eat nearby. Free breakfast the next morning. Quite... More 

Helpful?
Thank Pat D
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Dear Pat, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

LOWER TRURO
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here oh Jan 12 & 13. This is a newly renovated hotel. The rooms are excellent and very quiet. Staff are very friendly and they serve a great breakfast. The room rates here are also very good.

Helpful?
Thank ROBERT F
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Norfolk
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2015

The location is great, staff helpful, rooms are worth the cost. A bit of construction outside (make it difficult to find the hotel in the dark and in the rain), more truckers than expected. Ultimately a great stay.

Helpful?
Thank H W
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

ny
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed October 17, 2015

This hotel is run down and needs a ton of cosmetic work. I would not recommend it to anyone unless the cost was 39.00 per night. The bath tub looks as though it needs a power scrubbing due to not being cleaned properly.

Helpful?
Thank kymluca
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Dear Kymluca, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Huntsville, Alabama
Level Contributor
11 reviews
5 of 5 stars Reviewed October 11, 2015 via mobile

We thoroughly enjoyed our stay here. Everyone was friendly and helpful.We will be staying at this hotel on our next trip this way which will be next Spring or Summer 2016. Front Desk clerk Connie was awesome! Can hardly wait until next year... Thanks again!

Helpful?
Thank LaPhaedra
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property... More 

Woodbridge
2 reviews
4 of 5 stars Reviewed September 25, 2015

I was reluctant at first. However, when I came in I was a little short. I was informed of the points rewards and I did that and was able to afford the room. Still hesitant. I am disabled and the front desk attendant helped Me up the steps. Opened My room door and said if I needed anything she would... More 

Helpful?
Thank Kristin M
TARUN P, Front Office Manager at Quality Inn near Potomac Mills, responded to this review

Dear Kristen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2015 via mobile

The nicest words I can think of are run down!!! First of all no elevator! You have to drag all your luggage up the stairs, the hallways look like a prison with dirty carpet! You enter your room which is not much bigger than a jail cell. The bathroom is so small you are afraid to close the door. The... More 

Helpful?
1 Thank Mary Ann S
TARUN P, Manager at Quality Inn near Potomac Mills, responded to this review

I am so sorry to hear that you did not enjoy your stay here with us. We all strive to provide the best Quality service and environment to all of ours guests. We appreciate the feed back and will check the areas you have mentioned. Thank you More 

Washington DC, District of Columbia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 6, 2015

Not clean. There were cigarette burns on the comforter. The walls are paper thin. I found it to be over priced for the quality of the room, understanding that my expectations were low when I decided to stay the night.

Helpful?
1 Thank tldiaz
TARUN P, Manager at Quality Inn near Potomac Mills, responded to this review

I apologize if our room was not up to standard during your stay. I will address the issue with the appropriate steps taken to correct the issue. I hope you will give us another chance in the future as we would love to have you back. Thank you More 

Hackettstown, New Jersey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2015 via mobile

Great value for the price, looks like they are in the process of upgrading. Quick easy booking at 2am with the overnight guy. Quiet sleeping, was a little worried with all the trucks but did not hear a thing. The staff was very friendly in the morning.

Helpful?
Thank Robert H
TARUN P, Manager at Quality Inn near Potomac Mills, responded to this review

I am so glad you enjoyed your stay here with us. All of us here try to make sure our guests are comfortable and leave having had a good stay. We hope to have you back if ever your in the area. Thank you More 

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