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BEST WESTERN Potomac Mills

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14619 Potomac Mills Road, Woodbridge, VA 22192-6809
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1 room 1 guest
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BEST WESTERN Potomac Mills
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329 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Potomac Mills
See the most recent reviews
Easley, South Carolina
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 22, 2014

The trip to stay here was not for pleasure (memorial service), but staying at this hotel was. From the front desk staff to the breakfast, everything was top notch. If you want a nice, comfy, big room and be near great restaurants and also some shopping...this is it.

Was this review helpful? Yes 1
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear kht4umc, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Let me first offer you our condolences. We look forward to seeing you in a future visit under different circumstances. Once again thank you and we are sorry for your lost. At your service!! More 

Crystal Lake, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

Checked in late only with two minor problems. The room freshener in our room was so strong we had to change rooms. The second room was better but still could smell it. Also the dispenser for the body wash was clogged and it was taken care of. All in all this hotel was good. Just is older. The breakfast was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Fran P, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your feedback as we strive to lead the industry in customer care. At your service!! More 

Conway, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Great location south of Washington D.C., half-way between New York. and South Carolina, our home. Comfortable rooms, outdoor pool and gym, reasonably-priced for area and amenities, a full breakfast buffet with hot and cold selections. We try to make it there whenever we travel the I-95 corridor.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear David W, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your patronage is very much appreciated. At your service! More 

1 review
4 of 5 stars Reviewed July 19, 2014

we had lots of fun and found our room very comfortable my daughter, granddaughter and I love to travel and love to shop would definitely stay here again when we come to Northern Virginia looking forward to our next visit in the fall

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear normank208, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are equally awaiting your return with anticipation! At your service!! More 

Bristol
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Great staff they provided local information. Hotel was very clean and comfortable. Parking area for handicap was directly in the front which was convenient. Nice selection on breakfast items. Close to shopping and the Washington DC area if someone wanted to visit without staying in the DC area. I will be returning to this area in the near future and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Harry S, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for entrusting us with your care. At your service!! More 

Washington, DC, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 13, 2014

I had an email confirmation for this hotel. The front desk agent would not check me into my room until she had received a fax about it, although I had the confirmation right there in my face. The beds were soft, the towels were threadbare and dingy and the room was gravely overpriced even for a same day reservation. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Iris C, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. There are many delivery method for online travel agencies. The majority of them deliver their reservation by way of fax. I apologize for the delay in getting the information. On another note, we are proud of the value we... More 

Brighton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

The good - lovely, helpful girl when we checked in, she was there again the following afternoon. Breakfast was very nice with different meat and eggs on both days and lots of choice with bagels, cereals etc. The rooms were fine, nice and clean and the air conditioning worked perfectly. Bathroom shower nice and powerful. Great location, near loads of... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Travelmum 101 Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your comments as we strive to lead the industry in customer care. At your service!! More 

Greenville, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 5, 2014

The Best Western Potomac Mills is a great hotel The staff goes way out of their way to make accommodate your every request. I would highly recommend the Best Western Potomac Mills for any event. Whether They cater to groups or individuals, they make treat you as if you're the only guest in the hotel. I like that feeling that... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Louie S, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills and thank you for your patronage. At your service! More 

philadelphia, Pa, United States
1 review
4 of 5 stars Reviewed June 27, 2014

With the exemption of wating for the shower water to get warm, every morning. the hotel stay was great. I felt waiting for the water to get warm, was a hugh waste of water. I don't like wasting anything (especially water).

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Stella S, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for entrusting us with your care. At your service!! More 

Palmyra, Virginia
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 26, 2014

Need a place to refresh after shopping at IKEA? Try this Best Western to relax, get a good night's sleep and a hearty breakfast. We were ready to return to IKEA the next morning! You may need to ask to have a microwave and fridge brought to your room. The staff quickly responds.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear MJAB2014, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear the Best Western Potomac Mills provided you with all the comforts you expected. We look forward to accommodating you again soon! At your service!! More 

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