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Best Western Potomac Mills

2.5 of 5 14619 Potomac Mills Road, Woodbridge, VA 22192
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Certificate of Excellence 2014
Best Western Potomac Mills
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Best Western Potomac Mills
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228 reviews from our community

Traveler rating
    119
    54
    29
    11
    15
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97
44
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Best Western Potomac Mills
See the most recent reviews
Hounslow
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Started my trip on the 1st Sept booked in for a few nights Great Location to get to the manass as battle ground Again Room tops And the Breakfast great to start th day with And also being next door to a outback steakhouse

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear usaagain, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear your expectations were met. We appreciate your patronage and thank you for entrusting us with your care. At your service!! More

seattle WA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There were some very nice aspects and some not so great about this hotel. In the room, you had an offering of Constant Comment tea but no other variety. You also had a jar of nice chocolate covered flat mints. If you were in room 412, though, you were right across from the open ice machine and elevator. We were... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Kooikemon, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage. At your service!!! More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This place might get a higher rating from me if it weren't for it being just after ten pm and about one block away nighttime road construction, The road is milled down to the bare surface, and right now as I am trying to go to sleep I hear not only a low constant hum, but also the signal sound... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear SyracuseNP, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. On behalf of the Prince William county who is in charge of repairing the roads to better serve the travelers using these roads, pardon their dust as they make improvement to better serve you! I do apologized for any inconvenience.... More

Amherst, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

Super clean, super friendly staff. Complimentary breakfast was good. Easy to get to & great shopping, restaurants & businesses nearby. Only drawback is the pool is outdoors & seasonal...closes Labor Day

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Jeanne K, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and thank you for entrusting us with care. At your service!!! More

Lecanto, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

Love this place. Love the staff. Breakfast is the best we've had. Great location. Charles Rocks! Outback Restaurant right next door and Potomac Mills Mall very close by. Loved the 2 room suite with 2 bathrooms, TV's and sofas.

Was this review helpful? Yes 1
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear 548bev, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I appreciate your patronage and thank you for entrusting us with your care. At your service!!! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 7, 2014

You will not go wrong staying here. Everything is handled top notch and is clean and enjoyable .Hotel staff is very helpful and everything is spotless. Outside area is well lit. Food was very good. Location was a little hard to enter, but not that bad. Potomac Mills shopping very close by. Room had a great set up with 2... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear 72dennisw, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Our entire team thank you for your patronage and appreciate your recognition of our efforts to lead the industry in customer care. At your service!! More

1 review
5 of 5 stars Reviewed September 7, 2014

I gotta say I'm impressed with this place. First of all the room smelled great, everything was clean and the bed was comfy. Second the breakfast is amazing! I read the reviews before coming and I had my doubts but is seriously too good, the breakfast is American buffet style. It's the best hotel in the area for your money.... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Javier B, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. The entire team thank you for recognizing their efforts to lead the industry in customer care. At your service!! More

Toronto, Canada
1 review
1 of 5 stars Reviewed September 3, 2014

This is a disaster. arrived at midnight. My pre-paid reservations were lost. It initially refused to take my credit card, does not take debit cards, so had to find $311 (200 deposit)US cash to secure my room. I had $309US on me and refused to take Cdn as a top up. Re-tried credit card and it was fine. Next morning... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear aaqq2014 Thank you for your comments. When you make a reservation through an online travel agency, you pay them and they send the hotel your reservation after they take out their contractual cut as agreed with the hotel. You financial information is not share by the OTA, we therefore have to take the necessary steps to protect our business... More

Lake Forest, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Room itself was pretty nice. Bed was comfy but I didn't love the pillows...a little too poofy and held my head too far up. Bathroom was nice--I like when the sink is separate from the toilet/shower so 2 people can get ready at the same time. But the real reason for writing this review is the breakfast. I'd say it... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Chris D, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and we are looking forward to see you again soon! At your service!!! More

Derbyshire, UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 30, 2014

What a great place to stay. The staff were delightful - polite, professional and helpful. Breakfast was excellent - loads to choose from, all well presented and regularly replenished. 24 hour coffee of a very high standard. We stayed for 3 nights at the start of a road trip around VA, NC and TN and it was lovely start to... More

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear PJ259, On behalf of our entire team, thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and we are looking forward to seeing you again soon! At your service!! More

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Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Number of rooms: 172
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western

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