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All 14 Woodbridge hotels

Best Western Potomac Mills

2.5 of 5 Motel   |   14619 Potomac Mills Road, Woodbridge, VA 22192
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74%
Ranked #6 of 14 hotels in Woodbridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Louis S Greenville, United States
  • Reviews (190)
  • Photos (56)
  • Amenities
  • Room tips (28)
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190 people have reviewed this hotel

Traveler rating
    95
    47
    24
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80
33
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Greenville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Best Western Potomac Mills is a great hotel The staff goes way out of their way to make accommodate your every request. I would highly recommend the Best Western Potomac Mills for any event. Whether They cater to groups or individuals, they make treat you as if you're the only guest in the hotel. I like that feeling that... More

Review collected in partnership with Best Western

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philadelphia, Pa, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

With the exemption of wating for the shower water to get warm, every morning. the hotel stay was great. I felt waiting for the water to get warm, was a hugh waste of water. I don't like wasting anything (especially water).

Review collected in partnership with Best Western

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Stella S, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for entrusting us with your care. At your service!! More

Palmyra, Virginia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Need a place to refresh after shopping at IKEA? Try this Best Western to relax, get a good night's sleep and a hearty breakfast. We were ready to return to IKEA the next morning! You may need to ask to have a microwave and fridge brought to your room. The staff quickly responds.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear MJAB2014, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear the Best Western Potomac Mills provided you with all the comforts you expected. We look forward to accommodating you again soon! At your service!! More

lantana, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Paying less for a large comfortable, than a smaller cramped room. I paid $277.00 for a beautiful large room for three days. Because a large group was coming in I was moved to a smaller room. My new charges were $300.00 for two nights. 12 busses full of children took over the entire hotel. They were noisy. I felt the... More

Review collected in partnership with Best Western

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Brenda S. Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Unfortunately like all hotels in the industry, our pricing does fluctuates. Even when our prices fluctuates we continue to lead our comp set in value. We take great pride in providing the best experience even as you mentioned with... More

Woodbridge, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this Hotel for many months and the Lobby and Dining room are always well maintained. The rooms are clean and well kept and anything I requested was taken care of immediately. The Breakfast is always ready before 6AM and everything is fresh and hot.

Review collected in partnership with Best Western

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear William S. Thank you for taking time to comment on your recent experience at the Best Western Potomac Mills. We are honored of the opportunity to serve you and thank you entrusting us with your care. At your service!!! More

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We (4 adults) stayed at this location for one night at the end of May 2014 and had a great experience. This stop was en route to our destination further south but was certainly not a let down! This location was on par with other higher end Best Western locations and was situated near the mall and various restaurants, including... More

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Orlando_bound174, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear our commitment to lead the industry in customer care is taking roots. Thank you for entrusting us with your care. At your service!! More

Dale City, Virginia
1 review
2 of 5 stars Reviewed June 1, 2014

its a nice hotel except for the fact that my tiolet clogged and it took them 4 hours to come and fix it bc there was no maintaince person on site. I asked for another room but was told that they didnt have any.. I felt like I was treated poor there.

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Denise W, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret that your needs were not taken care of expeditiously. We will review our internal systems, processes and procedures to see where we need to make some adjustments. At your service!! More

drmofjeannie
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

I was here on business for two days, there is no mini-fridge or microwave in the room but you can request them for free. Wi-fi signal was sub-par the signal kept coming in and out. The second night I was moved from a double to a single because there was school kids doing tours. There was several pieces of hair... More

Was this review helpful? Yes 1
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear drmofjeanie, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your comments were carefully reviewed, and where there are opportunities to enhance our service delivery we will do so. We are committed to lead the industry in customer care, rest assured we have our eyes fixed on that goal. At... More

Summerton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

We were very comfortable. Everything was as it should be. I was good to have a hot cup of coffee when we arrived. The breakfast area was kept clean and full although there were two large groups of visiting school children. The room was very neat and bath was easy to use.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Vera M, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We know you have choices and we feel privilege for being entrusted with your care. At your service!! More

Mount Airy, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2014

My family and I stayed at the Best Western Potomac Mills. From the outside, it looks a little dated, but the inside is very nice and well maintained. Staff was very helpful and friendly. We shared a Queen Suite and it was very nice and spacious. It had 2 bathrooms which was a HUGE surprise! Breakfast was nice - lots... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Terri C, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear your need were met at a great price value to boot. At your service!! More

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Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Woodbridge #3 Business Hotel in Woodbridge
Hotel Class
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 
Number of rooms
172

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