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Best Western Potomac Mills

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14619 Potomac Mills Road, Woodbridge, VA 22192
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Best Western Potomac Mills
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Best Western Potomac Mills
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280 reviews from our community

Traveler rating
    147
    69
    32
    12
    20
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118
55
13
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I had stayed at this hotel several times a year between 2002 and 2009 However I was greatly suprised and very pleased to see the changes made here to upgrade the hotel . the staff is very professional and customer oriented I will stay here again

Review collected in partnership with Best Western

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odenton, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

what a great, large spacious room. the king size bed was heavenly. right next to Potomac mills mall. The complimentary breakfast was outstanding. There was a little bit of everything. it was just perfect. I will definitely be going back.

Review collected in partnership with Best Western

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varysburg
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In the area for a memorial service. The hotel was mostly quiet, clean, and the breakfast was very nice. Within walking distance of shops and restaurants which is appreciated in such a busy area. Did not need any more stress and did not receive any because of the accommodations.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had a Great experience at this location. The front desk attendant, Paula was exceptional. She answered questions that I had over the phone days before I even got there. When I arrived, it just so happened that she was there to check me in. She was friendly, pleasant, and professional. The Breakfast Buffet had a good selection and the... More 

Review collected in partnership with Best Western

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Myremm2015, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear you recognize in Paula the same great customer skills as we do. I will be sure to share your comments with her. Thank you for your patronage and your vote of confidence. At your service!! More 

Woodbridge, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Best Western has stepped it up 10 notches with this property! Hotel has some age on it but is beautifully updated, impeccably clean in both bedroom and bath and breakfast was plentiful with eggs, sausage, bacon, potatoes, pancakes, waffles, fresh fruit along with the normal muffins, bagels and oatmeal offerings. Property is very close to 95 without being right on... More 

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Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Bonnie W, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and thank you for entrusting us with your care. At your service!! More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel coming in to visit family, when I arrived I notice several busses as I entered in to the hotel there was a armed officer which greeted us with a smile the desk clerk had step away and he promptly radioed and quickly a female came to the desk and in no time were checked in... More 

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Charles S, Front Office Manager at Best Western Potomac Mills, responded to this review

Dear Lauren T, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your patronage and your vote of confidence. At your service!! More 

Dayton, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

To begin with....I have NEVER stayed in a hotel that had ONE queen bed so when I bought 2 rooms thru Hotwire and did not see a choice of beds I assumed I could call the hotel to request 2 queen beds (instead of one king) in one room since we were taking my 86 year old mother and my... More 

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Scheryl B, Thank you faking the time to comment on your recent experience at the Best Western Potomac Mills. I regret that your experience was not positive, we strive to lead the industry in customer care. However, At your service!! More 

1 review
4 of 5 stars Reviewed 1 week ago

Stay was excellent and the service was above the normal that you receive at some hotels The hotel is clean and in a safe area within Woodbridge Very easy to access the interstate to points north or south.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear 502georged, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage. At your service!! More 

Verona, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were very happy with the cleanliness of the hotel, location to shopping, restaurants, metro and visiting family. The breakfast food/drink were better than we have ever had in any other Best Western we have stayed at. Staff were friendly. Only complaint was the fire alarm went off during the day because of dust from a project staff were working... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Rita G, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your patronage and we look forward to the opportunity welcome you home, away from home. At your service!! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I do a lot of traveling all over the world for both business and pleasure. I find that for the price Best Western has good, clean and comfortable accommodations. I also appreciate the breakfast that is included. Whether it is a longer stay in a particular city or an overnight stay when i am on the road, I can count... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear L5597ACJohnp, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage, again thank you for entrusting us with care. At your service!!! More 

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