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Best Western Potomac Mills

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14619 Potomac Mills Road, Woodbridge, VA 22192
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Best prices for: 1 room 1 guest
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Best Western Potomac Mills
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Best Western Potomac Mills
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275 reviews from our community

Traveler rating
    142
    69
    32
    12
    20
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116
54
13
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel coming in to visit family, when I arrived I notice several busses as I entered in to the hotel there was a armed officer which greeted us with a smile the desk clerk had step away and he promptly radioed and quickly a female came to the desk and in no time were checked in... More 

Was this review helpful? Yes
Dayton, Ohio
1 review
1 of 5 stars Reviewed 4 days ago NEW

To begin with....I have NEVER stayed in a hotel that had ONE queen bed so when I bought 2 rooms thru Hotwire and did not see a choice of beds I assumed I could call the hotel to request 2 queen beds (instead of one king) in one room since we were taking my 86 year old mother and my... More 

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Scheryl B, Thank you faking the time to comment on your recent experience at the Best Western Potomac Mills. I regret that your experience was not positive, we strive to lead the industry in customer care. However, At your service!! More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Stay was excellent and the service was above the normal that you receive at some hotels The hotel is clean and in a safe area within Woodbridge Very easy to access the interstate to points north or south.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear 502georged, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage. At your service!! More 

Verona, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We were very happy with the cleanliness of the hotel, location to shopping, restaurants, metro and visiting family. The breakfast food/drink were better than we have ever had in any other Best Western we have stayed at. Staff were friendly. Only complaint was the fire alarm went off during the day because of dust from a project staff were working... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Rita G, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your patronage and we look forward to the opportunity welcome you home, away from home. At your service!! More 

1 review
5 of 5 stars Reviewed 1 week ago

I do a lot of traveling all over the world for both business and pleasure. I find that for the price Best Western has good, clean and comfortable accommodations. I also appreciate the breakfast that is included. Whether it is a longer stay in a particular city or an overnight stay when i am on the road, I can count... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear L5597ACJohnp, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage, again thank you for entrusting us with care. At your service!!! More 

1 review
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel for a school trip. The room was clean, although I had a difficult time with the smell of whatever air freshner was used. It was so strong, I tasted it. I have bad asthma and had to use my inhaler frequently as the smell triggered my asthma. For a place to lay your head and... More 

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Jennifer C, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I hope your asthma get better. We appreciate your patronage. At your service!! More 

Fayetteville, West Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Took a short trip to DC and stayed at Best Western Potomac Mills 14619 Potomac Mills Road, Woodbridge, VA 22192 and I'm so glad I did! The beds are super comfy and the hotel staff are very helpful! The free breakfast was great as-well!

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Travis P, Thank you for taking the time to comment on your experience at the Best Western Potomac Mills. We appreciate your comments on our efforts to lead the industry in customer care. At your service!! More 

Roanoke, United States
1 review
5 of 5 stars Reviewed 1 week ago

The "john" needs to be higher off the floor also a rail next to the "john" so standing or seating can be easier for anyone and especially senior's with disabilities and this should be posted on the web and advertised on the computer and in travel programs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Evelyn C, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I suggest you request a handicap accessible room in the future. The johns in these rooms are higher and would better accommodate your needs. Thank for your feedback! At your service!! More 

Woodford, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I enjoyed everything about this hotel. The staff was very helpful and friendly. The hotel was clean and it seemed like someone always cleaning something. The beds were very comfortable. I would stay again and that is why I joined the rewards program they offered.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Brett G, Thank you for taking the time to comment on your experience at the Best Western Potomac Mills. We appreciate your patronage. At your service!! More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am military and a single mom to a 2 year old. It was 10pm and I was having trouble staying awake behind the wheel. I had literally $150 to last me until the next day. I pulled off the interstate and booked a room at best western Potomac mills via hotels.com. I walked in with a hungry, tired toddler... More 

Was this review helpful? Yes 2
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Aarahava1989, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Unfortunately the deposit requirement applies to all 3rd party reservations. I am unable to waive that requirement, I regret any inconvenience this policy might have caused you. At your service!! More 

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