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BEST WESTERN Potomac Mills

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14619 Potomac Mills Road, Woodbridge, VA 22192-6809
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BEST WESTERN Potomac Mills
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316 Reviews from our TripAdvisor Community

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Traveler rating
    167
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    34
    14
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
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Bradenton, Florida, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was really impressed with the size of this Motel.There were eight floors of rooms for guests. About 800 rooms ( not all in service at this time). The pool was great. Service was terrific. Staff was so friendly. Some day I would like to go back for another stay.

Review collected in partnership with Best Western

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West Palm Beach, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice lobby and a cheerful greeting from a helpful young lady at front desk. Quick and easy check-in. This is one of the cleanest hotels we have ever stayed at, and the room was no exception. We always request clean and quiet, and got exactly that. Breakfast was the most outstanding we have ever seen. Numerous hot and cold... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Bob G, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business and your vote of confidence. At your service!! More 

Yadkinville
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

What a nice hotel. We don't often break our trips from NC to PA into segments, but because we wanted time to explore the DC area before finishing our trip we decided to stop here. It turned out to be a great idea. Great breakfast - lots of options for everyone. The hotel was packed, but we never heard other... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear earsm, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

New York City, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We are extremely disappointed with this property. They claim it is entirely smoke-free and yet there were several people including the lifeguard puffing away!! We had chosen best western based on very positive experience in Beaufort South Carolina but apparently this one didn't measure up. Don't stay here!👎

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear DorannJ, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live up to our commitment to lead the industry in customer care. At your service!! More 

Philadelphia, Pennsylvania
1 of 5 stars Reviewed 2 weeks ago

Well, first off, I stayed 1 night with my sister for a birthday weekend. The breakfast the following morning was great. The staff seemed ok. However, the fire alarm malfunctioned at 2am and we had to evacuate! We were terrified because initially, we did not know if our lives were in danger. We were on the 5th floor in the... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Nicole R. Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am sorry you got disturbed by the fire alarm. By the same token I am glad we have the most sophisticated life and safety support available in the industry. Have a nice day! At your service! More 

Gum Spring, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall a nice stay. Clean, odor free Room. Comfortable Bed. Attentive staff. A bit difficult to access and egress parking lot. Not every room has a freezer or microwave. Breakfast was pretty good. Internet was easy to connect to and fast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Duane B, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

woodbridge, va, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was good. Rooms were pretty clean and the staff was extremely nice and helpful. Breakfast was just awesome! Close to lots of restaurants and the mall and easy access to the interstate. Also very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Malcom B, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage. At your service! More 

Ashland, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came here for a quick shopping trip to Potomac Mills. The hotel was really convenient to the mall. The front desk staff was very polite and helpful. The hotel smelled fresh and our room was nice and clean. We loved the"swan" towel on the bed. The free breakfast was great with a variety of tasty food and drink. We'll... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear GinnyC15811, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

Clayton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an excellent experience at this hotel and would not hesitate to stay here again or recommend it to family or friends. The hotel was not new but the decor was nice and well maintained. The beds were extremely comfortable. The hotel staff was polite and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Jim L, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

LEWISTOWN, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were at this hotel for a shopping trip to Potomac Mills. The hotel is easy to find and conveniently located to Potomac Mills Outlets. Upon arrival, we found the facility clean and the staff to be very accommodating. Our shampoo dispenser was broken and upon calling the front desk, the staff was there to replace it within five minutes.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Melissa A, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service! More 

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