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BEST WESTERN Potomac Mills

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14619 Potomac Mills Road, Woodbridge, VA 22192-6809
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1 room 1 guest
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BEST WESTERN Potomac Mills
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331 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Cape May, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed overnight at this hotel on our way home to NJ from North Carolina. We were looking for a hotel outside of the city, but within a few minutes of Mount Vernon. We were very pleased with this hotel. The lobby was clean and the staff was very helpful and friendly, so there was a definite good first impression.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Beachman926, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your vote of confidence and we thank you for entrusting us with your care. At your service!! More 

Charlotte, North Carolina
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel for the money. Breakfast was good an a lot of choices! Beds were clean and very very comfortable. I would stay here again if I was in the area. Hotel is one of the nicer Best Westerns I have stayed in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Ron, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

Quepos, Costa Rica
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here one night while shopping in the area. The hotel is definitely an older one. The bed was comfortable and clean sheets. The pillows were square sort of similar to couch throw pillows. Air conditioner and wireless worked fine. AC is noisier than others because it's an older one. Bathroom has toilet and shower and sink is outside.... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live up to our commitment to lead the industry in customer care. We will strive to get better. At your service!! More 

Poughkeepsie, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very nice Best Western, nice rooms, great staff, good price and awesome location. Tired of sitting on I95 in the VA traffic, get off and get a room here you will feel so much better. Right next to the Potomac Mills outlets, so shop a little awesome. Great value, highly recommended, oh and breakfast comes with it.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear John G, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your vote of confidence!! At your service! More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Visited family Aug '15, really nice, clean hotel. We didn't really need anything during our stay since it was only 2 nites. Breakfast was awesome- more than a Continental, lots of different choices available. Funny thing though, never saw this before, but instead of a full bedspread, they had this skinny thing that looked like a spread, but only covered... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Shelly M, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business and you patronage. At your service!! More 

United Kingdom
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here at the end of a driving tour of the eastern USA. We were flying out of Dulles and wanted to visit Mt Vernon: we saw the Best Western sign on the interstate and decided to try it as we've always found Best Western solid and dependable. It's located very near to a big shopping area... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Dai_The_Welshman, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

Whitewater, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

This was a good place to stay in the area. They have an outdoor pool which is really nice, also they have a pretty good breakfast! Had no real complaints about the hotel but you can tell that it could use some updating, felt a little uneasy having my feet touch the carpet and tile. The beds were comfy and... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Mickie168, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

cohoes, United States
1 review
5 of 5 stars Reviewed 1 week ago

very nice, would stay again. will plan to look for best western for now on, would love to see an app for this hotel. stay this time with daughter and her 2 children while driving to south Carolina for a family visit and having a comfortable place for them all made the trip better

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Sharon H, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are grateful to have had the opportunity to serve you. Thank you for entrusting us with your care. At your service!! More 

Waynesboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

i felt it was a little overpriced and i didnt like having to use a credit card when we had cash to pay. we were only staying one night and needed a place to sleep and not spend a fortune doing it. but the rooms were nice but no fridge or microwave in either one

Review collected in partnership with Best Western

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Joseph L, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!! More 

Willowick, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

Requested /received two adjoining rooms. Upon entering one of the rooms, we were greeting with a horrific musty odor along with a wet carpet outside the bathroom. This room should have never been given to anybody in the condition that it was in. So, rather than giving us two new rooms (to keep us together), they give us one new... More 

Was this review helpful? Yes
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Oldgrey19, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. You made some valid points regarding your experience. Please contact me and I will rectify the issues to your satisfaction. I regret in this instance we did live up to our commitment to lead the industry in customer care. Again,... More 

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