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Wintergreen Resort

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Route 664, PO Box 706, Wintergreen, VA 22958
Wintergreen Resort
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269 reviews from our community

Traveler rating
    109
    82
    40
    26
    12
See reviews for
90
85
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice, I was happy with everything. The prices were worth every bit of it. The staff seemed very nice. Plenty of trails to go on not too crowded at all. Everything seemed well place & nice and clean. I would definitely go back.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Tony B, Thank you for your recent visit to Wintergreen Resort. The 2014/2015 ski season has been a great one with lots of snow and cold temperatures. I am glad your experience was memorable and we met or exceeded your expectations. I hope you will visit us again soon and if I can of any assistance in future planning,... More 

Greensboro, Georgia
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

To begin, we thought we weren't going to make it to the resort. We got caught in a snow storm and roads were horrible. Slid past cars etc narrowly escaping accidents multiple times. We finally reached the beginning of Wintergreen and we were at our wits end. Having a small child in the car made it scary not know if... More 

Was this review helpful? Yes 4
Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

We reserved a room for one night well in advance. We were part of a larger group who were staying in a multi-bedroom condo. We arrived at the resort early and checked in at the desk. They told us the room was not yet cleaned but would be ready at or near 4:00, maybe sooner. We took advantage of the... More 

Was this review helpful? Yes 1
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Christain Wolfgang, Thank you for your recent stay at Wintergreen Resort and for also taking the time to write about your experience here at Wintergreen Resort. I do apologize that we felt short of our customer service focus and giving the best service possible. It appears we felt short in delivering the memorable experience you expect in our front... More 

Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed February 22, 2015

had a great experience with Resort Reservations, a condo with the best view on the mountain. We will return looking at possible places to purchase. Shuttle works well we did not have to drive to main area of ski resort.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear flosm32, We are delighted to hear that you had a memorable stay here at Wintergreen Resort. We take great pride in ensuring guest satisfaction and that favorable memorable experiences are achieved. I am also glad to hear that you will be returning and if we can provide any information in future planning, please do not hesitate to contact us.... More 

Chesapeake, Virginia
Top Contributor
326 reviews 326 reviews
24 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed February 20, 2015

This was our third time to Wintergreen for skiing, and our second time staying at the Mountain Inn/Lodge. If you plan on skiing (and especially if you have children with you who will be using the Treehouse kids program, or skiing on the green slopes) getting a room at the lodge is the way to go, due to its proximity... More 

Was this review helpful? Yes 2
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Jen R, Thank you for your recent stay here at Wintergreen Resort and also for taking the time provide feedback and travel tips to our future guests. We appreciate your advice and comments and our readers will be more informed about choices and options based on your review. Our units are all private owned and furnished differently based on... More 

Oakmont, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

We have been to Wintergreen twice this season and although we enjoyed the accommodations and the resort itself we may think again before returning. Both times we had dirty bathrooms and neither time did the staff/manager offer to compensate in any way. The first visit there was a ring in the tub and a used soap bar left behind. The... More 

Was this review helpful? Yes 1
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear ddr663 Thank you for your recent visits to Wintergreen and also for taking the time to write your review and for letting us know how we failed in our housekeeping services during your stays. The issues were addressed with the department managers as well as our General Manager, which during your first visit bought you and your family members... More 

Savannah, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

Stayed in a lodge room and it was so cozy. The staff was super nice and accommodating. Anthony is the best! Skiing was great since I am a beginner. ..the runs are wide open! We will definitely be back as soon as possible.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Bridgett_M1, Thank you for your recent stay at Wintergreen Resort and also for taking the time to tell us about your experience. We are delighted that you as a first time skier had a great experience. I hope you will come back during the winter season and take advantage of any ski promotions that we send to our past... More 

Chesterfield, Virginia
1 review
5 of 5 stars Reviewed February 2, 2015

We stayed in Stone Ridge. Loved the condo and the people from check in to check out were wonderful! We were there for 3 days. Loved that a bus would pick you up and drop you off. We will absolutely stay again!

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Ritz2000, We are delighted to hear that you had a wonderful experience here at Wintergreen. Wintergreen offers the shuttle to our resort registered guest as service so that you do not have to drive back to the ski area of the resort and worry about parking and walking a fair distance to the slopes. I hope you have the... More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed January 26, 2015

Don't waste your time or money. The skiing is terrible and the prices are high. Too many reckless skiers without any visible ski patrol activitiy on the slopes. Also, the ski school instruction is terrible. They have too many students for each teacher and cannot properly monitor children on the overcrowded slopes.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear MattKRVA, Thank you for taking the time to share your experience at Wintergreen. We do apologize that we did not meet your expectations while skiing here. Our season has been very strong with good snowmaking which has allowed us to have all of our terrain open. We do experience peak times especially on weekends and holidays which can attribute... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2015

Traveled to Wintergreen Resort for MLK Weekend to try snowboarding for the first time and we absolutely loved it! The resort sits at the top of a mountain and you have beautiful views of the snowy hills from most of the buildings on the property. Check-In: Check-in at the front desk was fast and simple. Our room was ready upon... More 

Was this review helpful? Yes 1
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear FineWine1908, Thank you for your recent stay here at Wintergreen Resort and also for taking the time to write this very complimentary review. We love to hear when our guest have had a memorable stay with us. We do strive to give excellent customer service and provide our guest the best accommodations that enhances the experience even greater, such... More 

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