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Wintergreen Resort

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Route 664, PO Box 706, Wintergreen, VA 22958
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Buy 2 Get 3 Nights
Wintergreen Resort
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273 reviews from our community

Traveler rating
    110
    82
    43
    26
    12
See reviews for
92
85
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williamsburg, Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently spent a night at Wintergreen with a friend of mine for a spa getaway. The last time I had been to Wintergreen was when I was a kid back in the 80's, and I was not sure what to expect. So glad that I took the chance and went back, because it was simply lovely. We rented a... More 

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Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

So, I thought it would be best to break this review down by sections as there were some very positive and some not so positive things about our experience at the Wintergreen Resort. The Lodge is NOT accessible for anyone wondering. Lodge Room: The room was kept very clean, there was a kitchen, sitting area, dining table, double sliding doors,... More 

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Montville, New Jersey
1 review
3 of 5 stars Reviewed 1 week ago

We recently spent a long weekend at the resort. Came to celebrate my Nephew's graduation from UVA. My sister in law booked the rooms. We were unable to stay in the townhouse she booked because the bedrooms were not on the living level and I have limited mobility due to Rheumatoid arthritis. She made sure to book us in a... More 

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Paula S Thank you for taking the time to let us know how we did not meet all of your needs in your recent stay here at Wintergreen. I do apologize that the interior layout was not more accommodating to your mobility. I wished we had been alerted to this at your arrival as we may have been able... More 

Virginia Beach, Virginia
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall we had a good time. The skiing areas was limited due to the weather but we are not experts so the closure of the more advanced spots did not effect us. As with any other ski lodge, the rentals and lift tickets were expensive but the were in good shape. The staff at the hotel as a whole were... More 

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear CharlesTorres, Thank you for staying at Wintergreen Resort and also for taking the time to tell us about your experience. We are delighted that hear that you enjoyed your stay and found the amenities of the accommodations to suit your needs. I do apologize that we do not offer horse drawn carriages and dog sledding here at the resort... More 

2 reviews
4 of 5 stars Reviewed March 17, 2015

Very nice, I was happy with everything. The prices were worth every bit of it. The staff seemed very nice. Plenty of trails to go on not too crowded at all. Everything seemed well place & nice and clean. I would definitely go back.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Tony B, Thank you for your recent visit to Wintergreen Resort. The 2014/2015 ski season has been a great one with lots of snow and cold temperatures. I am glad your experience was memorable and we met or exceeded your expectations. I hope you will visit us again soon and if I can of any assistance in future planning,... More 

Greensboro, Georgia
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

To begin, we thought we weren't going to make it to the resort. We got caught in a snow storm and roads were horrible. Slid past cars etc narrowly escaping accidents multiple times. We finally reached the beginning of Wintergreen and we were at our wits end. Having a small child in the car made it scary not know if... More 

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Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

We reserved a room for one night well in advance. We were part of a larger group who were staying in a multi-bedroom condo. We arrived at the resort early and checked in at the desk. They told us the room was not yet cleaned but would be ready at or near 4:00, maybe sooner. We took advantage of the... More 

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Christain Wolfgang, Thank you for your recent stay at Wintergreen Resort and for also taking the time to write about your experience here at Wintergreen Resort. I do apologize that we felt short of our customer service focus and giving the best service possible. It appears we felt short in delivering the memorable experience you expect in our front... More 

Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed February 22, 2015

had a great experience with Resort Reservations, a condo with the best view on the mountain. We will return looking at possible places to purchase. Shuttle works well we did not have to drive to main area of ski resort.

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear flosm32, We are delighted to hear that you had a memorable stay here at Wintergreen Resort. We take great pride in ensuring guest satisfaction and that favorable memorable experiences are achieved. I am also glad to hear that you will be returning and if we can provide any information in future planning, please do not hesitate to contact us.... More 

Chesapeake, Virginia
Top Contributor
345 reviews 345 reviews
29 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed February 20, 2015

This was our third time to Wintergreen for skiing, and our second time staying at the Mountain Inn/Lodge. If you plan on skiing (and especially if you have children with you who will be using the Treehouse kids program, or skiing on the green slopes) getting a room at the lodge is the way to go, due to its proximity... More 

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Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear Jen R, Thank you for your recent stay here at Wintergreen Resort and also for taking the time provide feedback and travel tips to our future guests. We appreciate your advice and comments and our readers will be more informed about choices and options based on your review. Our units are all private owned and furnished differently based on... More 

Oakmont, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

We have been to Wintergreen twice this season and although we enjoyed the accommodations and the resort itself we may think again before returning. Both times we had dirty bathrooms and neither time did the staff/manager offer to compensate in any way. The first visit there was a ring in the tub and a used soap bar left behind. The... More 

Was this review helpful? Yes 1
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review

Dear ddr663 Thank you for your recent visits to Wintergreen and also for taking the time to write your review and for letting us know how we failed in our housekeeping services during your stays. The issues were addressed with the department managers as well as our General Manager, which during your first visit bought you and your family members... More 

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