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BEST WESTERN Lee-Jackson Inn & Conference Center

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711 Millwood Ave., Winchester, VA 22601
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1 room 1 adult
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BEST WESTERN Lee-Jackson Inn & Conference Center
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554 Reviews from our TripAdvisor Community

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sanford, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this one several times in the past with no problems. This last time however the bathroom shower rod attachment had been broken, also the king bed in this one was not comfortable. However the staff was not made aware of this by the previous occupants, So I would think they will correct these issues for the... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael B
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

We appreciate your business as well as your candid feedback. We will use your review in order to improve upon the mentioned issues ensuring a great guest experience! More 

Malta, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The staff was personable and the rooms were clean but they need to consider updating the rooms in the near future. The hotel is just off the interstate which makes it very appealing. Perkins Restaurant is attached to the hotel and you get coupons off for the meals. Good deal.

Review collected in partnership with Best Western

Helpful?
Thank Frank F
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for your online review. We are in the process of updating and remodeling across the property. Hopefully you will come again in order to experience the upgrades! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Not bad, not great. Price was right so we used it. Beds were very uncomfortable, pregnant or not and the exterior door to our room locked properly but when closed left a gap in the door jam, enough to push it and hear it knock against the frame. Didn't like that at all.

Review collected in partnership with Best Western

Helpful?
Thank Brittany H
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing our property. We aim to provide a great experience at a quality price. We appreciate your feedback and hope you will stay again! More 

Ephrata, PA, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Bathroom could be updated with safety bar in tub area. But overall, this facility has always met my expectations. Convenient to several excellent restraunts and BW guests get a voucher toward a meal in the attached Perkins restraunt. Cleanliness and staff friendliness and help is what I look for and this BW has both. (Because this is also a conference... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara B
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for making us your regular stop on the way to TN. We look forward to seeing you again in the hotel and restaurant! More 

Napanee
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

More care should be taken in the HVAC system as the unit in our room had a thermostat tha was completely out of whack....desert heat when set at 70. desert heat when set back to 64...ended up shutting the unit off overnight....is this an example of B/W cost cutting measures??

Review collected in partnership with Best Western

Helpful?
Thank roystoys
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for staying at our hotel. We appreciate your feedback and have used it as an opportunity to provide the needed attention to this specific HVAC system. We are not in the habit of taking cost cutting measures that reflect poorly on guest experience. I hope you will visit us again! More 

Winter Garden, Florida
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Snowing when we got there. Nice front desk people. Very busy. Comfortable nice clean rooms. Beds not very comfortable. Perkins right at office so we did not have to travel to eat. That was a definite plus. Would stay again. Easy access to i95 and other restaurants.

Helpful?
Thank polish12
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for sharing your experience on TripAdvisor. We work hard to provide a great experience even during snow storms! More 

New Smyrna Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This property is a must stop for us on our way to Florida. It is a people place- they care about YOU! From Lacey at the front desk, to the owner, to Amy the General manager, to Debbie our waitress- great people! In 2015, I stayed 47 nights at a Best Western property. This is not the most luxurious place-... More 

Helpful?
1 Thank Eddie P
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Eddie P- We love our snowbird regular guests! Thank you so much for continually choosing our property as well as our brand. We look forward to seeing you again here and in Perkins! More 

Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nothing fancy, but a decent room at a very good price. I stayed because I was on a long drive, got tired and just needed a place to sleep. Found this Best Western n my phone and it was easy to book from the app.

Review collected in partnership with Best Western

Helpful?
1 Thank Willis T
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing to stay with us. It is great to hear that the BW mobile app was user friendly and led you to our property. We look forward to seeing you again! More 

Philadelphia, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Best Western Lee-Jackson Inn & Conference Center has easy access to I-81 and is immediately across Millwood Rd. from Shenandoah U. where I was attending a conference. The good firm bed in the room was especially welcome. Restaurant was convenient to breakfast and lunch. Overall, a positive experience and I will definitely consider staying there again.

Review collected in partnership with Best Western

Helpful?
Thank Paul R. N
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing our hotel while in town. We enjoy our proximity and relationship with Shenandoah University! More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel clean and convenient, and staff fine, room a bit tired but bed great, internet great, tv good, dog was happy. Best Western reservations get an "A" for helpfulness with this hotel and others on our road trip

Review collected in partnership with Best Western

Helpful?
Thank sheldonn2016
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you so much for choosing our property while traveling with you pet. We love being able to provide a friendly experience for all of our guests! We look forward to seeing you again, and hope you will be able to enjoy our remodeled rooms! More 

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