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BEST WESTERN Lee-Jackson Inn & Conference Center

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711 Millwood Ave., Winchester, VA 22601
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BEST WESTERN Lee-Jackson Inn & Conference Center
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BEST WESTERN Lee-Jackson Inn & Conference Center
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475 Reviews from our TripAdvisor Community

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Traveler rating
    143
    181
    94
    29
    28
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151
168
52
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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3 of 5 stars Reviewed 3 days ago NEW

Front desk staff had very poor customer service. Our reservations were wrong they didn't even ask to make sure everything was okay I had to ask. They said there system was new and they were just getting used to that I understand that completely but while checking in 4 staff members standing there and not one hello can I help... More 

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Jonesboro, Arkansas
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is as basic a motel as it gets. Rooms scattered around in 2 building around a yard. You can park almost by you bedroom window. Rooms have cheap furnishings; but our room and bath were quite clean. The motel is right next to the highway and directly across from the campus of Shenandoah State University. The campus is pretty... More 

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donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing to stay with us while in Winchester. We hope you will come back again. Our staff works hard to provide clean and comfortable rooms for our guests. More 

3 of 5 stars Reviewed 4 days ago NEW

We were driving from Boston to Atlanta and needed a place for the night. This is conveniently located just off 81. The exterior is pretty dated, but the room itself was clean and looked like it had been recently remodeled. It was very busy, but I didn't notice any noise. We made our reservation from the road, and I'm glad... More 

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing to stay with us while passing through town. We strive to provide a great room at a value price and appreciate you sharing that online! More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well i stayed there with my family on our way to Shenandoah National Park! I have mixed feelings about this place! Lets start with positive views! Room looked like it was renovated not so long ago, i loved the bathroom and the fact that room was nice and clean! Staff at the front desk was nice and polite, and altough... More 

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donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

It sounds like while you saw what we aim to provide we were not able to give you the experience that we strive for. I apologize for the confusion and how it was apparently handled. I hope that you will return and see that we take pride in our jobs and property. More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

While visiting we were there for 3 nights. We had come for General Conference for our church. We had problems with a water faucet leaking, but they fixed it in a very timely manner. Everyone we encountered was helpful and courteous.

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

We appreciate your business as well as you taking time to share your experience online. It is great to know that our maintenance staff showed you our I-CARE attitude by quickly and efficiently responding to your room repair! More 

Hampshire, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This Inn is a great value place to stay. Have stayed here several times and always satisfied. This trip they are remodeling the lobby. Pool is always a refreshing plus. The on site Pancake house is also a good place to have breakfast.

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donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing us and being a loyal guest. We are finishing up on the lobby and anticipate that you will be pleased! More 

Mint Hill, North Carolina
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stopped without a reservation and had to take a smoking room as the only thing available. Unsurprisingly, it was quite saturated with the smell, which got into my business clothes. In no way is Best Western at fault for this, I'm simply saying next time if that's all that's available I'll try a different hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thanks for staying with us. I apologize that we were not able to provide what you were looking for (NS room). I hope that on your next trip through town we will be able to meet your accommodation needs. More 

Richmond, Virginia
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This Best Western is the best maintained old style (exterior corridors) motel I have stayed in for years. Everything worked properly and was clean and comfortable. Room had refrigerator, microwave, and desk lamp with built-in electrical receptacle set on a business writing table for easy plug in of laptop or phone. Staff was great. I did not try the wifi.... More 

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for your great review. It is always nice to know that our effort to provide a quality experience for a value price is successful! More 

Southeastern, United States
1 review
3 of 5 stars Reviewed 1 week ago

The room itself was just 'renovated' and presented a clean appearance. The staff was not friendly or particularly helpful. Vending machines on every hall make it noisy. There were many things asked for and never delivered to the room and not available to get from the front desk. Basic things - kleenex, a soap dish. The towels they did bring... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

I apologize for not exceeding your expectations. We make every effort to provide a great experience with a pleasant attitude. I hope that you will see that on your next trip. More 

Candor, New York
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, very clean room and extremely reasonable price. I booked this motel later than I usually do and so was expecting lesser accommodations at a great price. The motel was easy to access and has free parking.

Was this review helpful? Yes
donald v, Owner at BEST WESTERN Lee-Jackson Inn & Conference Center, responded to this review

Thank you for choosing to stay with us. It is always great to have guests who appreciate our effort at providing a great experience at a value price. We hope to see you again here in Winchester! More 

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