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Courtyard by Marriott Winchester

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300 Marriott Drive, Winchester, VA 22603
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Courtyard by Marriott Winchester
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (41)
  • Jun-Aug only
    (52)
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    (43)
  • Dec-Feb only
    (25)
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North Pole, Alaska
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

I have stayed at this location three times over the last 6 months every time has been really bad. My last stay they never told me their internet connections were broken throughout the hotel when I checked in. I called the front desk and the sad unfriendly lady said its been off for two days, sorry. Marriott Corporateneeds to take... More 

Was this review helpful? Yes
Virginia Beach, Virginia
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Overall POOR experience. Hotel failed to tell us No Internet for two days? Even though I am 63 years old did not need HANDICAP room. No elec. to refrig, so they put in front of DESK, then plugged in, not being in right spot it made noise all night.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family just stayed at this hotel last Thursday and Friday. Very nice lobby. Front desk staff and check in was average. They have a small bar/bistro which was supposed to be closed when we arrived however Alberto extended himself to make sure me and my kids didnt starve. His service was exceptional and never were we made to feel... More 

Was this review helpful? Yes
Sean M, Front Office Manager at Courtyard by Marriott Winchester, responded to this review

Dear luvlivlif, Thank you for taking the time to write a review about your stay. I am glad to hear Alberto went above and beyond to give you outstanding service as you and your family enjoyed some of our several delicious meals at The Bistro. There's nothing we enjoy more than meeting your Marriott expectations and then some. It was... More 

Front Royal, Virginia
Level Contributor
215 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm still at this property at the time of this review but feel I have to post something before checking out in a few days to vent my frustrations. I've been in the same room (king suite) since Monday, June 10, 2015. I'm writing this post from the hotel room on June 17th so have been here nine (9) straight... More 

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jose h, General Manager at Courtyard by Marriott Winchester, responded to this review

Dear Masterpc, Thank you for taking the time to write a review about your current stay. Please allow me to apologize for the housekeeping issues you are encountering, please know that I will take immediate corrective action and I will personally make sure that your room is clean to the highest standard. We valued your loyalty to Marriott, I'm glad... More 

Laconia, New Hampshire
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ended up here after 9 hours of driving and I had enough Marriot points for a free room. Just a little ways off the highway...and a short drive to Old Town Winchester (so great). We walked in and I was instantly impressed with the lobby. So clean/looked brand new/extremely large. I did the mobile check in and was in... More 

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jose h, General Manager at Courtyard by Marriott Winchester, responded to this review

Dear Jfedele85, Courtyard by Marriott in Winchester, Virginia and the entire staff would like to thank you for taking the time to write a review about your recent stay, we are delighted to know that our accommodations and services were up to your expectations. Thank you again, we hope to see you next time you come back to Winchester, Virginia.... More 

Charlottesville, Virginia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On first impression, the Courtyard seems to be in the middle of nowhere but it's just a quick trip into town on 50. The lobby is really nice and check-in was fast and cordial. The bed was good. I thought the room was nicely designed, with a nice sofa and a good TV set with a USB jack on the... More 

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jose h, General Manager at Courtyard by Marriott Winchester, responded to this review

Dear Guest, Thank for taking the time to write a review about your recent stay with us. Please accept my apology for the inconvenience you encountered with the AC and not having a Microwave, Refrigerator in your room, we do have refrigerator and microwaves upon requests, is based on availability. I will share your comments with my engineering department to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Very disappointed that hotel did not have breakfast buffets as advertised on their website. When I questioned desk clerk about it I was told that buffet hadn't been available for quite awhile. I explained that I saw it on their website and had used that in deciding to stay there the desk clerk made me feel like it was just... More 

Was this review helpful? Yes
jose h, General Manager at Courtyard by Marriott Winchester, responded to this review

Dear MothMiller, Thank you for taking the time to review your recent stay with us, I sincerely apologize for the inconvenience you encountered with our website information about our Bistro, I have contacted our technical support team to have them correct the information immediately. I'm delighted to learn that you were able to enjoy your Marriott rewards redemption night with... More 

Swindon
Level Contributor
76 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this property on two separate ocassions, two nights at the begining of my week in Virgina and one night at the end (just as well but more later). Check in both times was quick and easy, performed by two young lady desk clerks. On the first stay only one lift was working but that didn't cause any... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 28, 2015 via mobile

The hotel itself was nice. Accomodations were alright. Staff were young and very unprofessional at times. My horrible experience started after checkout! I left the hotel on a Thursday, pre-paid room, no expense was supposed to be charged to my personal debit card. I was re-assured by several staff members that I was not going to be charged. That Sunday,... More 

Was this review helpful? Yes
jose h, General Manager at Courtyard by Marriott Winchester, responded to this review

Dear Rankel424, Thank you for review about your stay with us. As I have sincerely apologized in numerous communications with you and as a token of my appreciation I have offered to cover one overdraft fee from your financial institution and you have declined my offer several times. Please contact me directly if you still like to take my offer... More 

Amherst, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a very friendly and clean hotel. The outside patio area is very relaxing and its location is close to the local golf course. The pool has always been clean. The rooms were clean and bedding and baths seemed fresh and clean. The ONLY bad thing i might have is the breakfast. They used to offer free continental breakfast... More 

Was this review helpful? Yes
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