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Sleep Inn & Suites

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140 Costello Dr., Winchester, VA 22602
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1 room 1 adult
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Sleep Inn & Suites
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293 Reviews from our TripAdvisor Community

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Wrightsville, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

My wife and I stayed here on a long weekend early anniversary trip. Was very clean and staff was friendly. We decided to go for the hot tub room. The only downside was the jets would not turn on even after several attempts. We did mention it to the front desk and the issue was resloved. Very close to resturants... More 

Helpful?
1 Thank JCWORK13
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear jcworkman13, Thank you so much for staying with us and for the great review. Our main goal is to make all our guests happy and make their stay satisfactory. I would love to share you feedback with my team and make them happy as well. Please give us a call next time you will be in the area. Thank... More 

Tampa, Florida, United States
Level Contributor
408 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed May 19, 2014 via mobile

They are in the process of remodeling so ask for a remodeled room. There are plenty of outlets, rooms are a nice size, towels need to be switched out soon but I assume when the remodel is done that will happen. Our checkin was a breeze. Breakfast was average at best but there is an ihop and Bob Evans nearby.

Helpful?
1 Thank oneyearride
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear oneyearride, Thank you very much for your kind words and great review. We do greatly appreciate your honest feedback. Yes, we are in the process of remodeling all our guest rooms and public areas as per the new Choice Hotels International Designed to Dream plan. Thank you and come back again, Beck Kasymbekov Director of Operations/ General Manager More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 7, 2014

My husband & I stayed overnight at this hotel on our way to the northeast. On arriving, the desk clerk was extremely friendly and helpful - offering suggestions on where to eat dinner and coupons for some of the nearby restaurants. The room was clean and fresh smelling, if beginning to look a little frayed around the edges. I did... More 

Helpful?
1 Thank kjwh
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear kjwh, Thank you for taking the time to share your experience at our hotel on TripAdvisor. I appreciate your great feedback and accolades in reference to our team, I will share it with them. I am truly blessed to work with such a great team. I would like to apologize that our beds did not meet your expectations, as... More 

Syracuse, NY
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 12, 2014

On our snowbird return north in April we stayed again at this conveniently located Sleep Inn. While just a block from the exit ramp intersection, it's easy to find, but buffered from the interstate big rig noise. Several restaurants are within walking distance, so we got to stretch our legs after the long day of travel when we walked to... More 

Helpful?
1 Thank Orangefan
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Orangefan, Thank you for giving us a positive feedback about your stay. We hope you will give us another chance to offer our services again in the future. Thank you, Beck Kasymbekov More 

Newport News, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 7, 2014

I have traveled as much as 170 nights per year the last 13 years and stayed in many Choice Hotel Properties... This is by far the nicest and most professionally run property in it's class... You won't think you are in a Sleep Inn. The rooms were impeccably clean as well as the entire hotel. The location is easy on/off... More 

Helpful?
2 Thank Lance C
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Mr. Lance Cardaro, We appreciate the wonderful review you left about the Sleep Inn & Suites, Winchester, VA. Our team members are delighted to know that we were able to meet all your expectations and that you had a great experience with us. It is our goal to offer the best value for your money and provide an excellent... More 

West Henrietta, New York
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 6, 2014

..Adquate 'free' breakfast, nice room, convenient location, and a good night's sleep on a stormy night in December. No complaints - worthy of a 5, and a return visit someday - until, while preparing to load our luggage cart onto the elevator that evening, the door closed quite forcefully onto the hand that was 'holding the safety' to prevent it... More 

Helpful?
Thank Linda V
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Linda V, Thank you very much for taking the time to submit your review about our property. We greatly appreciate your honest feedback. Thank you for bringing the issue with the elevator door to our attention, we sincerely apologize for that. After we got your review, we had a meeting with the elevator servicing company. They have re-inspected the... More 

Locust, North Carolina
1 review
2 of 5 stars Reviewed March 27, 2014

We are only staying one night, but it is one night too long. While checking in at the front desk, the clerk confirmed I wanted a non smoking room. We step off the elevator on the third floor and the stench of cigarette smoke heavily doused in air freshener. The room has the same nauseating smell. I went to shower... More 

Helpful?
Thank Heather W
Beck K, DO at Sleep Inn & Suites, responded to this review

Dear Heather W, Thank you for taking the time to review our hotel on TripAdvisor. I apologize that you were not completely satisfied with your experience and on behalf of our entire team I would like to extend our sincerest apologies for any inconveniences that you had. We take all guests comments very seriously and continuously try to improve our... More 

Waynesboro, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

I have been staying at the Sleep Inn in Winchester for about a month now. My friend said it was a great place to stay so i gave it a try. When i show up i am always greeted with a smiling face, and i feel as if i am coming home rather than staying the night. The staff is... More 

Helpful?
1 Thank David M
Beck K, DO at Sleep Inn & Suites, responded to this review

Dear David M, Thank you for taking the time to submit your review about the Sleep Inn & Suites, Winchester, VA on TripAdvisor. We are blessed for the fact that you chose our services and staying with us for a long time. We do greatly value your business. Thank you for the detailed review and your kind words. I have... More 

Watertown, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 31, 2014 via mobile

Once again stayed at this hotel this week on our way to Florida. This has become our go to destination when traveling south or returning from a trip there. The front desk staff is always exceptional..welcoming everyone pleasantly and offering whatever help might be needed..rooms are always clean and quiet and breakfast more than adequate.

Helpful?
2 Thank Barbara L
Manager G, Director of Operations at Sleep Inn & Suites, responded to this review

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Abingdon, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

On our way to Staunton, Va , we were looking for a comfortable hotel.We had planned to stay in Charles Town, WV. Most of the hotels were right beside Interstate 81 and we knew the traffic noise would be horrific.We stopped in the Virginia Welcome Center to pick up some travel guides to locate a hotel off the Interstate. We... More 

Helpful?
1 Thank Phoebe K
Manager G, Director of opeartions at Sleep Inn & Suites, responded to this review

Dear Phoebe K, Thank you very much for choosing the Sleep Inn & Suites, Winchester, VA! We are glad to know that you enjoyed your stay with us and very happy to know the fact that you took the time to share your experience with the Tripadvisor community. You are absolutely right, we are 3 traffic lights away from the... More 

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