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Sleep Inn & Suites

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140 Costello Dr., Winchester, VA 22602
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Sleep Inn & Suites
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Sleep Inn & Suites
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205 reviews from our community

Traveler rating
    79
    79
    27
    9
    11
See reviews for
67
65
17
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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    (205)
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    (34)
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    (66)
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    (59)
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    (46)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband had unexpectedly pasted away in NY and I was traveling back to Saluda NC due to the loss I was not in good frame of mind and a total wreck...The desk clerk Nicholas Minor went far above to take care of me and my sister and was so helpful in so many ways , as I had to... More 

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Ottawa, Canada
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are clean, very large and the beds comfortable. The only complaint I have is that the bathroom door has to stay closed otherwise the front door can't be opened. Also the breakfast was nothing to write home about but did have the standard Choice Hotel items. Would definitely stay again if in the area. Several restaurants and stores... More 

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Pine Hill, New Jersey
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I used to stay here quite often when I was traveling back home from college, and I remember it being very comfortable and more than worth the bang for the buck. It seems, sadly, that seven years have not been kind to this property. Let's start with the overall upkeep. When I was heading to the Golden Corral for dinner... More 

Was this review helpful? Yes 1
North Bangor, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I spent a lot of time reading other reviews on our drive south. I liked the reviews of this hotel so we chose it. We were not disappointed. The desk person told us we could get 10% off our meal at the Texas Steakhouse when he heard us talking about going there. The beds were great. It was quiet, and... More 

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Bridgewater, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

My husband and I stayed in a suite with a hot tub. The room was large and the bed was comfortable. There were only a few issues including dust on pictures, cracked caulk around hot tub starting to mildew, hair in the tub, and the room phone was broken and didn't work at all. We reported the broken phone at... More 

Was this review helpful? Yes 1
Akron, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed here twice in the last two months. Very clean and comfortable. Hotel staff is welcoming and friendly. Great price for the amenities - free breakfast and indoor pool. We will definitely book for future visits.

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Suzanne F, Thank you very much for taking the time to share your great experience and for choosing our services. It is very nice to know that you liked your stay. We look forward to seeing you again! Thank you, Beck Kasymbekov More 

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

An centrally-located new budget hotel in Winchester. Clean room and good breakfast (we really liked the sausages here!), with moderately good service. The furniture looked was a little bit under the standard, but it was a budget hotel afterall.

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Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Peter J, Thank you very much for choosing to stay at our hotel. We do greatly appreciate your feedback. We are very happy that you had a nice stay and had a good experience. We look forward to making your stay as pleasantly as possible, please do not hesitate to let us know next time you will be in... More 

Hertford, North Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 1, 2015

Hotel appeared fairly new, breakfast was up to par (waffles, eggs, sausage and the usual continental) and room clean, but this one has even more of a budget feel than most Sleep Inns. Furniture seemed especially cheap. Ok place to stay the night, but nothing special.

Was this review helpful? Yes 2
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Charlie_M_72, Thank you very much for taking the time to leave your feedback about the Sleep Inn & Suites, Winchester, VA for TripAdvisor readers. We do greatly value your review and happy to hear that you had a pleasant stay with us. Sincerely, Beck Kasymbekov More 

Ontario
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 31, 2015

I have to say, last year at this time we stayed at this hotel and were sorely disappointed. Well this time I must say, we were pleasantly surprised. Our desk clerk Nick, was so helpful and pleasant. He recommended the best place to have supper. I'll mention that later in a restaurant review. Our room was clean and just what... More 

Was this review helpful? Yes
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear GrandmaBettyOntario, We are so happy that you decided to give us another chance and decided to stay with us. We are blessed to have Nick in our team. I would definitely share your feedback with our hotel employees. It is really great to hear that everything went well. Thank you once again and give us a call when you... More 

Danbury, Connecticut
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2015

I chose this hotel based on it's rate and location. For the money, I thought it was pretty good. The bed seemed new and was very comfortable. The pillows are very small, which is odd but I slept! And that's saying a lot because I have a hard time sleeping even at home, so for me to consistantly sleep well... More 

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Zephyr828, Thank you very much for your detailed review about our property. We were especially happy to hear that you had a good experience while staying with us. We are sorry to hear that you had issues with the heating. As for the pillows we are in the process of upgrading them. Again thank you for choosing to stay... More 

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