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Sleep Inn & Suites

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140 Costello Dr., Winchester, VA 22602
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Sleep Inn & Suites
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Sleep Inn & Suites
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212 reviews from our community

Traveler rating
    83
    80
    29
    9
    11
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70
66
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Forks, North Dakota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed the night before graduation in May. Terrific location near the freeway, and only minutes from campus. Several restaurants in town offer discounts when you show them the room key. Well-appointed room, very nice breakfast, free local newspapers, attentive, well-informed, helpful front desk. We would stay there again if in the area.

Was this review helpful? Yes
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear HTGF2015, Thank you very much for taking the time to submit the great review about the Sleep inn & Suites, Winchester, VA. We really appreciate the review you have shared with the Trip Advisor community. We are so glad that you enjoyed your stay with us, and very thankful that our team took great care of you while you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed here while picking up equipment in VA. Room was nice and clean, as another review said they are tight on room. Breakfast was good. While I worked out in the exercise room in the morning the equipment in the kitchen tripped the breaker and mid run the treadmill stopped. I talked to the front desk and she explained... More 

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Carrie U, Thank you very much for taking the time to submit your review about the Sleep inn & Suites, Winchester, VA. I sincerely apologize for the issue with the breaker. We had an electrician to come and fix the issue already. We do hope it is not going to happen to anyone else. As regards the pool, unfortunately,... More 

Phoenixville
Top Contributor
75 reviews 75 reviews
51 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed overninght on longer trip. This whole area is a high-volume crossroads with nothing but left turns that take forever. However, that's not the hotel's fault. Greeted warmly and room was very comfy, if a bit smaller than most Sleep Inns. Good variety of TV stations, microwave and refrigerator worked fine. Sleep was very comfy, but the walls are a... More 

Was this review helpful? Yes
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Joe O, Thank you very much for taking the time to submit your review about the Sleep inn & Suites, Winchester, VA. We do greatly appreciate your review we strive for. You made our day! We worked on the issue with the High Speed Wireless Internet connection and now it will not require you to sign back in for... More 

Charlottesville, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here overnight recently and was very unhappy with the quality of the hotel compared to others in the area for roughly the same price. I stayed on a Saturday night and had a party going on in the room next door to mine that you could hear through the walls and while I called the front desk numerous... More 

Was this review helpful? Yes 2
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Linda C, Thank you very much for your review. I sincerely apologize for the noise you experienced during your recent stay with us. I would love to get more details about the incident. Could you please give us a call at 540-667-7636 or email at gm.va345@choicehotels.com to help me resolve the issue? Thank you, Beck More 

Senior Contributor
23 reviews 23 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed on a Sunday night, and a) the rate was unbelievably low, and b) the place was deserted. Everything was clean, everything worked, great TV, great shower. Now, the good part. Across the street in one direction is a Costco. Across the street in another direction is a Golden Corral. Down a block is a Roy Rogers. For the... More 

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Ed M, Thank you very much for the great review. It is indeed rewarding to hear a great review. I will make sure to share your feedback with my team. Again thank you very much for staying with us. Sincerely, Beck Kasymbekov More 

New Marlborough MA
Top Contributor
58 reviews 58 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 22, 2015

We recently spent a night here while traveling. The room was large and the bed was very comfortable. The room was very clean. The breakfast was the standard Choice hotels breakfast, which was adequate. Would stay here again!

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear DBW1960, Thank you very much for choosing our hotel and services. It is indeed very rewarding to hear that we were able to provide a clean and peaceful experience. We greatly appreciate the time you have taken to submit a great review about our hotel and we look forward to seeing you again. Thank you, Beck Kasymbekov More 

Virginia Beach, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed April 13, 2015

Our bed was extremely comfortable; furnishings tasteful; bathroom sparkling clean and large. Several signs asked us to let them know if we needed anything - I like that! But everything was great. The breakfast offered sausage, hard boiled eggs, and the usual selections - again, supurb! I will look for a Sleep Inn on my next trip.

Was this review helpful? Yes
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear Nancy M, Thank you very much for choosing our hotel to stay and thank you for the great feedback. We are really happy to hear that you had a great stay. We look forward to seeing you with us again. Thank you, Beck Kasymbekov More 

1 review
5 of 5 stars Reviewed March 27, 2015

My husband had unexpectedly pasted away in NY and I was traveling back to Saluda NC due to the loss I was not in good frame of mind and a total wreck...The desk clerk Nicholas Minor went far above to take care of me and my sister and was so helpful in so many ways , as I had to... More 

Was this review helpful? Yes
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear guest, Please accept our heartfelt condolences, words cannot begin to express the sadness you are feeling right now, but we are here for you and we are praying for you to get through this. I will definitely make sure to share you great feedback with my team. I believe Nick and everyone will be happy to read such a... More 

Ottawa, Canada
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 3, 2015

The rooms are clean, very large and the beds comfortable. The only complaint I have is that the bathroom door has to stay closed otherwise the front door can't be opened. Also the breakfast was nothing to write home about but did have the standard Choice Hotel items. Would definitely stay again if in the area. Several restaurants and stores... More 

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear traceyincanada, Thank you very much for your review and valuable feedback. We look forward to seeing you again. Thank you, Beck Kasymbekov More 

Pine Hill, New Jersey
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 2, 2015

I used to stay here quite often when I was traveling back home from college, and I remember it being very comfortable and more than worth the bang for the buck. It seems, sadly, that seven years have not been kind to this property. Let's start with the overall upkeep. When I was heading to the Golden Corral for dinner... More 

Was this review helpful? Yes 1
Beck K, DOO at Sleep Inn & Suites, responded to this review

Dear DodgerOfZion, Thank you very much for coming back and staying with us. We do apologize for the caused inconveniences. It makes us really sad to read your review. We will be working very hard and make sure to address those issues you had mentioned here. Thank you, Beck Kasymbekov More 

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