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TownePlace Suites Winchester

2.5 of 5
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170 Getty Lane, Winchester, VA 22603
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TownePlace Suites Winchester
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Ranked #16 of 27 Hotels in Winchester
A recent review
4 of 5 stars reviewed 3 days ago
vickeya Rochester, New York
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172 reviews from our community

Traveler rating
    54
    72
    27
    9
    10
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75
52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Top Contributor
57 reviews 57 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was the fifth we stayed at in nine days. Michael from the front desk was the most welcoming of all the FD staff. When you stay at Marriott properties a lot, the staff are supposed to mention your rewards level in the context of checking you in and he was the only one who did so specifically. Besides... More 

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Bath, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a night on our way home to Maine from Florida. Very conveniently located off the highway. The staff was friendly and polite. Room was awesome with a fridge, microwave, sink and a cooktop. They even supplied paper towels and silverware and dishes and dish liquid for cleaning them. Nice touch. Would def stay here again.

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Danbury, Connecticut
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I checked in late at night after a full day of travel. I told the clerk there were 4 people in our party. She said they only had studios available. I assumed the sofa bed mentioned was large enough for two. It wasn't. Not only was the sofa bed smaller than a full sized bed, but it had not been... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for 4 nights to visit family in the area. The room was clean and neat. The staff were accommodating we had some special needs. There was a major supermarket and other stores in walking distance. The breakfast was enough with choices and supply. We would come back if we needed to.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff at checkin was exceptional. Computer glitch had allowed us to make A reservation for a two bedroom suite, but one was not available. The staff worked it out by giving us two rooms for the price of the one we had booked. Breakfast was not very good. The coffee was so weak it was almost transparent. Orange juice was... More 

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Waldorf, Maryland
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The weekend of March 13, 2015, I had to attend a funeral in Martinsburg, WVA. I chose to stay in Winchester because it was only 15 minutes from the service. I chose Marriott TownePlace Suites because it has all the amenities of home. The room was a studio but it was plenty of room. The room was clean, all the... More 

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Saratoga Springs NY
Top Contributor
117 reviews 117 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 20, 2015

I've been staying at hundreds of Marriotts since 1981 and have had few bad experiences, but my stay at this hotel gave me an experience I won't soon forget. When I turned on the shower the morning I was leaving, a leak in the showerhead assembly sent a spray over the entire bathroom, wetting the clothes I'd put on the... More 

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jose h, General Manager at TownePlace Suites Winchester, responded to this review

Dear 22man, Thank you for taking the time to write a review on your recent stay, please accept my sincere apology for the inconvenience you encountered during your stay, immediate corrective action has been taken to prevent from happening to future guests. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels... More 

East Greenville, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2015

We stayed overnight in the TownePlace Suites, Winchester while on our way to North Carolina for a family funeral. There were three of us travelling so we reserved a 2 bedroom suite. We arrived late and were greeted promptly. Check-in was effortless. Upon arriving in the room, we found it spacious and well-equipped. Since it was late and we had... More 

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jose h, General Manager at TownePlace Suites Winchester, responded to this review

Dear Ed M, Thank you for taking the time to write a second review about your recent stay us. Again, I sincere apologize for the inconvenience you encountered during your stay, we take all guest comments very serious and immediate corrective action has been taken in regards to your comments. Please contact me directly to further discuss your concerns. Kind... More 

Harleysville, Pennsylvania
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 17, 2015

The biggest issue we had was cleanliness. There was a sticky and dirty mug in a drawer in the bedroom. The side of the microwave was dirty and it was covered with figerprints. Also went for a glass from the cabinet in the morning and saw bugs scatter. We did complain and got 10% off...overall it was ok but below... More 

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jose h, General Manager at TownePlace Suites Winchester, responded to this review

Dear Guests, Thank you for taking the time to write about your recent experience. Please accept my sincere apology for not being able to meet your expectations, this is clearly an isolated incident and I will take immediate corrective action. Again, thank you for your comments. Please contact me directly to further discuss your concerns. Kind regards, Jose Herrera More 

Greensboro, NC
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 31, 2014 via mobile

We love this hotel. Reasonable rates. Beds are very comfortable. Convenient location and many restaurahts give a discount if staying here. Pet friendly but they will out of their way to put you in a room with no pets nearby if you wish. Breakfast is ok, not wonderful. Have stayed here 4 or 5 times.

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