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Hilton Garden Inn Winchester

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120 Wingate Drive, Winchester, VA 22601
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Hilton Garden Inn Winchester
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Hilton Garden Inn Winchester
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381 reviews from our community

Traveler rating
    218
    109
    28
    18
    8
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124
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112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • French first
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English first
  • All months
    (381)
  • Mar-May only
    (103)
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Winchester, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just had our 5 staff meeting here. The staff always has the room, equipment, and food exactly how I wanted setup. The price is great as well. If you need to hold a meeting I would recommend the Hilton Garden Inn. Keep up the good work, and we will see you again soon.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I've grown up staying at Hilton Garden Inn's, and again, I wasn't disappointed. The front desk clerk informed my friend and I that there was complimentary waters in our hotel and also Andes chocolate mints on our pillows--my favorite! The hotel gym was nice; however, there was only one yoga mat and no sanitation spray or wipes to clean anything... More 

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Berryville, Virginia
Top Contributor
154 reviews 154 reviews
80 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a few issues mostly with food but they made it right. Cleaning staff was great and was very nice. Front desk had a few issues, food service takes way too long. OK stay overall. You can walk to a few good restaurants.

Review collected in partnership with Hilton Garden Inn

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Wilson, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

They think they are bankers too! BEWARE They will hold your deposits for 3 -5 days which is not disclosed at check in. Then hold double the room cost without telling you. Sounds like a scam to me. I DO NOT recommend this hotel. Asked for manager..she was rude!!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Pittsburgh, United States
1 review
3 of 5 stars Reviewed 1 week ago

Quality was equal to other Hilton gardens. BUT - We pick Hilto Gardens to assure we can have dinner without driving to another site. This hotel does not offer Dinner on Sunday nights. We were told if we had called the hotel to make a reservation, they would have told us. Kind of defeats the whole "use the internet to... More 

Review collected in partnership with Hilton Garden Inn

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Cary, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel, in a good location. The staff was helpful and the service, and cleanliness of hotel was consistent with the Hilton Brand. I was only in the hotel for less than 24 hours and asked for several special small accommodations that were met without any concern.

Review collected in partnership with Hilton Garden Inn

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GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Julie M, I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing first class service. Thank you for your recent stay with us and for sharing your experience on TripAdvisor. We hope you will return to stay with us again... More 

Frederick, MD, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This is my second bad experience at this hotel. The desk staff did not offer any resolution on my complaint that the room was dirty and that was the reason for leaving early. I would not stay at this hotel.

Review collected in partnership with Hilton Garden Inn

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GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Marcie M, I am sorry you found your room cleanliness unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. I apologize for your poor experience with both your room, as well as, the poor response from our... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was very helpful when I contacted them (twice) with questions regarding reservations and room selection. Our rooms were clean and well-maintained. My daughter enjoyed the indoor pool (I wasn't swimming and found the room humid and stuffy, but in not sure this could be avoided). A pleasant stay.

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GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear RMRAGAN, Thank you very much for choosing our Hilton Garden Inn for your recent stay in Winchester and for taking the time to write this Trip Advisor review. I am so happy you enjoyed the stay with us so much. I love hearing that the staff is one of the reasons our hotel stands out! They work hard each... More 

Duryea, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

The entire staff was excellent. The hotel & property are well maintained. The rooms was clean and bed super comfortable. The hotel is located close to I81 so it very convenient. The fitness room while not large has a good selection of equipment and free weights. Breakfast menu was good and very reasonable priced. The staff at breakfast was professional... More 

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GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Cyril C, Thank you so much for choosing to stay with us at The Hilton Garden Inn during your recent trip to Winchester. I am happy you enjoyed the hotel, our staff, and found our accommodations to be comfortable and convenient. We are happy you enjoyed the hotel amenities and had the opportunity to take advantage of our fitness... More 

Winchester, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn Winchester was a wonderful venue for our Apple Blossom Luncheon. The staff was friendly, prompt and very easy to work with before and during the event. The menu choices were wonderful and the guests thoroughly enjoyed the food as well.

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GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Mary D, Thank you for taking the time to share your experience about your recent event at our hotel. We sincerely appreciate your feedback and we are happy to hear you had such a pleasant experience and your guests enjoyed their experience as well. I was delighted to read the wonderful feedback you provided about your experience with our... More 

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