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Comfort Inn

Certificate of Excellence
2.0 of 5
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1601 Martinsburg Pike, Winchester, VA 22603
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Comfort Inn
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Ranked #8 of 27 Hotels in Winchester
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 14, 2014
lakelorain pa
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149 Reviews from our TripAdvisor Community

Traveler rating
    69
    58
    15
    4
    3
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52
49
12
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for Comfort Inn
See the most recent reviews
pa
Top Contributor
64 reviews 64 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 14, 2014

After trying several hotels in the Winchester area, we finally found one that meets our needs. Room was clean and spacious. It included a refridgerator(no freezer), microwave, coffee pot, iron/board etc. Beds were comfortable, towels were soft and noise was minimal. We did not have the free breakfast so I can't comment on that. We will definitely stay there again..

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Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Aurora IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 10, 2014

Older property - but FULLY renovated. Clean rooms, with refrigerator, microwave, and four-cup coffee maker, lots of channels on the TV, free WiFi with no annoying password and (best of all) lots of outlets. Great front-desk staff checked us in (Donald I think was his name) -- FULL breakfast with waffles and bacon in the morning, and a Denny's Restaurant... More 

Was this review helpful? Yes
Kerry F, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

High Point, North Carolina
Top Contributor
181 reviews 181 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 8, 2014

We spent the night there on our way to NJ from NC. The staff is very friendly. When the lady at the front desk found out we had a dog with us, she moved us from an upstairs room to a first floor room near a door to make it easy to walk our dog. They a decent complimentary breakfast... More 

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Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment about your stay with us. These words tell us what we are doing right, and how we can improve to make our guests stay a memorable experience. We want our guest to return again while traveling thru Winchester, so we will do what we can to make all remember us. Thanks again,... More 

1 review
5 of 5 stars Reviewed March 6, 2014

Great hotel. Very trucker friendly. Great staff and management. Very clean and comfortable for longer stays. Maids make sure that you have everything needed. Rooms have microwaves and refrigerators that are so clean they seem new. If you are traveling to this area I highly recommend this hotel.

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Kerry F, General Manager at Comfort Inn, responded to this review

Thank You! Thank You! Thank You for such nice words about your stay. I'm so glad you enjoyed your stay since it was an unexpected and longer than you planned. I'm glad to hear that my staff and I took care of your needs and made your stay a pleasant one. Please think of us in the future during your... More 

Naples
Contributor
15 reviews 15 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2014

We were traveling when the storm hit on March 2-4. Stayed here because we had stayed at a Comfort Inn in Harrisonburg on our trip to Florida and had only good things to say about it. Very comfortable beds and great pillows. Check in and out was very quick and easy. Breakfast was delicious. Eggs, bacon, etc one morning and... More 

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Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write this review. My staff and I strive for kind words like you shared. It makes all of our jobs more worthwhile when a guest has a nice stay. We definelty agree the "little things" does count toward making your experience a memorable one. Thank you again for sharing your experience, and we... More 

Binghamton NY
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 5, 2014

Clean both grounds common areas and our room. We stayed in room 104. Large well appointed with tasteful decor. In good condition. The room was very clean, the bath was spotless. Furnishings were comfortable and accommodating. The bed was clean and crisp. The sheet comforter layering was excellent. Pillows plentiful and of good quality. Towels fresh and fluffy. Hvac worked... More 

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Kerry F, General Manager at Comfort Inn, responded to this review

Wow, You made the owner, the staff and my day, week, month, etc...Thank you for taking the time to write such kind words, and yes that was the owner who was helping at front desk, as you can tell, he is very involved in the business which I think shows.. We very much appreciate and value your feedback and will... More 

Annandale, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2014

I arrived in the dreadful Arctic Vortex storm of January 2014. The hotel and my room were warm. Check-in was no fuss and quick. I did not mention it as I did not have time but there is a bit of paint peel in the shower. It was just a contrast from all the other nice things in the hotel... More 

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Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out this survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Horseheads, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

The rooms are very clean ..and the staff what can I say Donald & Tiffany and EVERYONE else was WONDERFUL !! We were having a rough trip ..Stayed for two days and it was the best two days of the trip ! Best Hotel experience I have ever had ..

Was this review helpful? Yes
Kerry F, Manager at Comfort Inn, responded to this review

Thank you so very much for your kind words. Its always great to hear our guests are happy and satisfied after staying with us. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2013

Nice, clean, friendly staff. Had to stay here for 3 nights, including Christmas Eve and Christmas Day. Was quiet, rooms are nice and comfortable beds. Nice tv, working mini fridge and microwave. They do offer the complimentary breakfast but I did not eat it, because there is a Dennys connected to the hotel via a door in the lobby very... More 

Was this review helpful? Yes
Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey serves as our report card and we are striving for straight "A's". We will take care of that shower head that kept us from getting a perfect score... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 12, 2013

The staff has great personalities!!! It's wonderful to go somewhere on business & have friendly people treat you like they have known you forever. Extra thanks to The GM for making our stay wonderful. So glad you are getting new washers & dryers :) Good clean room, comfortable beds & nice breakfast area. Would stay here again.

Was this review helpful? Yes
Kerry F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a trip advisor survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I'm sure glad you... More 

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