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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

3.0 of 5 515 Bypass Rd, Williamsburg, VA 23185
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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892 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed 7 days for business and sight seeing. Upon arrival were greeted by Guest Services staff Rochelle and Kirk. They were both pleasant and helpful and upon learning that we were here for an extended stay upgraded our room to a suite. The hotel was clean and furnishings up to date. Our room was spacious, clean... More 

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Princess Anne, Maryland
Top Contributor
54 reviews 54 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked on priceline for a family weekend getaway. Wow! What a deal for the price. Clerk upgraded us to a suite for a minimal fee which gave our family of four a little more room. Close to all attractions. Awesome pool and hot tub. We are going to book here again for a summer vacation. Can't wait to stay here... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel for one night on a business trip , it was close to the college of William and Mary and colonial Williamsburg. The staffs were very friendly and helpful. I will be staying here again if I am every in the Williamsburg area again. Also they have a bar and a restaurant inside the hotel that... More 

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Winchester, Virginia
Contributor
19 reviews 19 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel several times before and we always had a great service and value, not this time. We stayed over Christmas break and you can tell that the hotel and staff were overwhelmed. Price was reasonable. Water temperature and shower pressure were very variable, Cold shower in the morning is not fun Room was very cold... More 

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GM515, Guest Services Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Lovetravelwinc I want to thank you for your recent stay with us here at the holiday inn gateway and suites Williamsburg Virginia. I am saddened by your comments about the service that you encountered during your stay and just to let you know this is not a reflection of what we are capable of and what we stands for... More 

Washington, DC
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We chose this hotel based on a low prepay price and the #2 rating on Trip Advisor. I am not sure why this is the #2 hotel for the area. We found it to be very average. It has a modern decor and good location. Our room was not the cleanest. The bedroom curtain did not shut all the way.... More 

Was this review helpful? Yes 1
GM515, Guest Services Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Ankim, From all the staff here at the holiday inn and suites we want to say thank you for choosing our hotel. We strive here at the holiday inn off of our guest feedback; this is how we improve our service culture and maintain our top rankings and loyalty from our guest’s. I am sorry to hear that you... More 

North Carolina
Top Contributor
70 reviews 70 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2 nights in Dec 2014. No complaints. Room was great, clean, spacious and warm, beds comfortable. Didn't try the restaurant, just had cocktails at bar, which wasn't very busy. Pool was clean and jacuzzi was lovely and hot. I found staff to be very friendly. Close to Richmond Rd with lots of restaurants to choose from. Colonial Williamsburg about... More 

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Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here again in December for one night to visit Busch Gardens. Had 2 rooms-1 suite, 1 non. The suite is great if you are travelling with kids. Clean, big rooms. Quiet, but that's partially due to being off season. I enjoyed my 4th stay and will return but there are things to mention. First minor issue, is that apparently... More 

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MD
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here overnight recently following our visit to Busch Gardens Christmas Town. The lobby area was nicely decorated, clean, and cozy. I was especially drawn to the pretty Christmas tree displayed there. The elevator was small, and the hallway carpet was just okay. There were some spill stains along our route to our room. I am very particular about... More 

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

1 mile to Colonial Williamsburg. 1BR suite was nice. Service issues- when I booked it directly with the hotel I booked a 1BR king suite with an extra rollaway bed. When I got there they said they see what I booked but I couldn't have the rollaway because it was a fire hazard in that room. So I had to... More 

Was this review helpful? Yes 1
GM515, Guest Services Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear MDbeachloveralso Thank you for your feedback we value all of our guest’s reviews. I want to apologize for not being able to meet your needs. However, it is a fire hazard for us to have a roll away bed in our suites. Guest safety is one of our main concerns and I am sorry that this was not conveyed... More 

Philadelphia, Pennsylvania
Top Contributor
60 reviews 60 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights following one night at a County Inn and Suites. Unfortunately, the beautiful exterior belies the beat up condition of the desk chairs and the cobwebs that hung from our ceiling. On the plus side, the staff was extremely helpful. No breakfast included. The lobby was nice enough but not necessarily warm. They do not keep... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Address: 515 Bypass Rd, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn
Hotel Style:
#2 Family Hotel in Williamsburg
#5 Romantic Hotel in Williamsburg
#8 Business Hotel in Williamsburg

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