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All 78 Williamsburg hotels

Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

3.0 of 5 Hotel   |   515 Bypass Rd, Williamsburg, VA 23185
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Ranked #2 of 78 Hotels in Williamsburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
sammyowv WV
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869 reviews from our community

Traveler rating
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    228
    60
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    10
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464
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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WV
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I just returned from a two night stay in Williamsburg. This trip was planned on short notice; originally planned a few days at North Myrtle Beach, but the weather forecast wasn't good so we did this short trip instead. We had a great rate of $80 per night for Tuesday and Wednesday before Thanksgiving. Our room was... More

Was this review helpful? Yes
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I were warmly greeted upon our arrival and quickly were checked in. We were surprised to see our suite was actually a two bedroom suite with plenty of room. The room and bathrooms were extremely clean and well maintained. Other than the refrigerator freezer badly needing a defrost all else was great. I did find the sofa... More

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Fredericksburg, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband, daughter, and I visit Williamsburg every year during the fall season. We always stay at Williamsburg Gateway. We love the cleanliness of the rooms and the wonderful customer service at the front desk. We are the Kaelin family and they recognize us right as we come in. Diedra, at the front desk, is always there to welcome us... More

Was this review helpful? Yes
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear John, Thank you for taking the time to review our hotel. We are thrilled to see that you enjoyed your stay with us and that you appreciate our courteous staff members such as Diedra. On behalf of our entire staff at Holiday Inn & Suites we thank you for your business and we hope to see you again when... More

Houston, Texas
Top Contributor
202 reviews 202 reviews
147 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 1 week ago

Our King Bed Suite mattress top was low, a bit hard to get up from. toilet had noisy 'atomic' flush, no soap dish in bathroom sitting room: sofabed, easy chair, small TV, work table, office chair w/arms & height adjuster, A/C had sensor detecting if room occupied & would shut off. It had to recover after we returned to the... More

Was this review helpful? Yes
GM515, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Big TXN, Thank you so much for taking the time to review our hotel, we as a hotel value your feedback as this is what makes us better. I am sorry to hear that you were not pleased with some of our specifications and some of the amenities that we provide here at the holiday inn. I must apologize... More

1 review
5 of 5 stars Reviewed 1 week ago

My family & I hadn't expected to get a room but at the last minute we stayed here. The rooms were clean, the front desk staff was pleasant but what put our visit over the top was the service from Josh in the restaurant. ..He was friendly, timely & enthusiastic. He made sure that my family's dining experience was up... More

Was this review helpful? Yes
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear God F, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. Thank you for mentioning Josh. We will be sure to pass this wonderful feedback on to him. Thank you so much for staying with us. We hope to see you again in the future. Sincerely, Holiday... More

Fairfax, VA
Top Contributor
75 reviews 75 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I reserved a 2 bedroom executive suite but mistakenly booked on the night before our arrival. Upon check in, my reservation was could not be located and when I double checked the confirmation, I discovered that I should have been there night before. It took a phone call to the general manager but they were very accomodating to my family... More

Was this review helpful? Yes
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear ddkmdFairfax_VA , Thank you for telling us about your visit with us. We are so glad you chose us for all of your hotel needs. We are so glad that we could accommodate you and your family despite the mix up with the reservation. We are so glad you stayed with us. We will be sure to pass this... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In addition to the hotel being clean and appealing, the staff was terrific! Thanks to Roshell, check-in was a pleasant experience. She made us feel welcome after a very long drive. During our stay, we had to check out a day earlier than expected; however, we did not know this until after the normal check-out time had passed. This hotel... More

Was this review helpful? Yes 1
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Chuck, Thank you for telling us about your experience. We really appreciate all of your comments about our hotel staff. Thank you for staying with us. We will be sure to pass all of this feedback to our hotel staff. They enjoy hearing great things about their service. Thank you so much for staying with us. We hope to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was great ! Clean room , very friendly staff that knew the local tourism spots and advice for Busch Garden visits . The morning breakfast was great , I had a good full breakfast and at a decent price . I recommend this hotel to anyone going through Williamsburg

Was this review helpful? Yes 1
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear John, Thank you for telling us about your visit. Thank you for all of your comments about the hotel. We are so glad you enjoyed the breakfast service. We strive to provide a great place for everyone to stay. Thank you for staying with us. We hope you will choose us again in the future. Sincerely, Holiday Inn Hotel... More

Bluffton, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a suite and the housekeeping staff couldn't have been nicer. Mary(I believe that was her name noticed at check in that we may require an additional towel set). She was pro-active and asked if we would be needing anything additional as opposed to waiting for the front desk to forward the request. Three grand kids enjoyed the pool... More

Was this review helpful? Yes
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Randy, Thank you for telling us your experience at the hotel. We are so happy you chose our hotel. Thank you for mentioning the hotel maid staff. We will be sure to pass this wonderful feedback on to them. We are glad your family enjoyed the pool as well. Thank you for staying with us. We hope that you... More

Ruckersville, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was conveniently located and easy to find. Deidra, Front Desk, was great; she got our visit off to a great start with her enthusiasm, easy laughter, and eagerness to please. Our room, compared to other hotels we've stayed at, was spotless. We could have packed light in the toiletries because the hotel offered everything we needed and the... More

Was this review helpful? Yes
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review

Dear Kim, Thank you for telling us about your experience. We are so glad you chose our hotel. We are so glad that you enjoyed your stay. Thank you for your nice comments about Deidra. We will be sure to pass those on to her. We value all guest feedback. Thank you for staying at the hotel. We hope that... More

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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Address: 515 Bypass Rd, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn

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