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Holiday Inn Express Williamsburg

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1452 Richmond Road, Williamsburg, VA 23185
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Holiday Inn Express Williamsburg
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262 Reviews from our TripAdvisor Community

Traveler rating
    103
    90
    34
    15
    20
See reviews for
112
50
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Browns Mills, New Jersey
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I travel often and always stay at a holiday inn or other IHG properties. I am usually greeted with warmth. The staff even thanks me for being a rewards member. But this visit was not my usual experience. The front desk woman was looking at me as if she was surprised to see me. She had almost a "yeah" look... More 

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Teresa S, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will address them with the proper managers to ensure training is properly done so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can... More 

Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 11, 2015

First, it is at a great location, just minutes from W&M and Colonial Williamsburg, and surrounded by places to eat and shop. Staff was very nice. Room was large and clean. Only thing that did not meet my expectations was that breakfast (free) was a little lower quality than I expected (powdered eggs). The reason for only giving this a... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

We had a great stay during a packed Spring Break week. The staff were delightful and met several special requests with a smile. The kept a consistent supply of refreshments available including infused water and warm cookies! We walked to several locations nearby to shop and eat. Just perfect for a family of 5!

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2015

clean and comfortable rooms the rooms were well stocked with towel and the amenities were nice like the heated pool and fitness room the staff was very nice and courteous there is a nice porch to hang out on overall a great experience

Was this review helpful? Yes 3
Lake Wales, Fl
Top Contributor
81 reviews 81 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 25, 2015

While visiting the College of William & Mary we stayed here. Very clean, very helpful staff, great location. We had a very long day prior to our arrival thanks to an early morning flight followed by US Airways giving away our seats on the connecting flight and a snow storm on the first day of spring.... but everything at the... More 

Was this review helpful? Yes 1
Iowa City, Iowa
Top Contributor
81 reviews 81 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 27, 2015

Was supposed to do a speaking engagement at the university, but a snowstorm canceled everything and I was stuck with a day in a hotel that I had not planned for. Fortunately, this hotel was great as I had a refrigerator, microwave, coffee maker, pool, fitness room and complimnetary breakfast. There was a sundry stre as well. The staff was... More 

Was this review helpful? Yes 2
Charlottesville, Virginia
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 26, 2015

My recent stay at the Holiday Inn Express Williamsburg was very pleasant. Here are some details of my recent stay. Arriving and checking in at this hotel was easy, and we were in our room before too long. The room was spacious, neat, and tidy. The bathroom was well stocked with soap, towels, etc. The beds were very comfortable, and... More 

Was this review helpful? Yes 4
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

Stayed there for the snow storm in 2/15. Was able to check in early thanks to front desk staff Christine. Hotel is near all outlets, major bank, CVS and chain/family eateries. King sized bed was clean and quiet. Wonderful pillows, clean sheets. Flat screen swivel tv, microwave,fridge in room. There is a fitness room and pool clean ans located within... More 

Was this review helpful? Yes 4
Manteo, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 3, 2015

Perfect... Clean, terrific bed and pillows, quiet, very acommodating knowledgeable and friendly staff, great location, ambience and great breakfast... We will stop here when passing through... What more can you ask?

Was this review helpful? Yes 3
Virginia Beach, Virginia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 20, 2015

Booked a King Suite for a two night getaway. This hotel is located right next door to the Vanity Fair/Pendleton outlet, minutes to main outlets and Colonial Williamsburg. Busch Gardens and Jamestown are about a 15 minute drive. Restaurants, movie theatre, and variety of stores are adjacent to the hotel which makes for convenient dining options after a long day... More 

Was this review helpful? Yes 5
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