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All 78 Williamsburg hotels

Holiday Inn Express Williamsburg

2.5 of 5 Hotel   |   1452 Richmond Road, Williamsburg, VA 23185
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Ranked #24 of 78 Hotels in Williamsburg
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244 reviews from our community

Traveler rating
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    83
    32
    15
    20
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107
43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

they are super accommodating ...we have been staying there ever since it was built and will continue to stay there..the continental breakfast is off the scale rooms are always clean the entire staff is so friendly

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Lynchburg, Virginia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Saw "Express" in the hotel name, thought clean, safe, basic. Was pleasantly surprised. Large, well-designed main lobby, with areas for laptop/device plug-in, comfy seating with fireplace, and tables/serving area for continental breakfast plus. Fitness center, indoor pool. Breakfast good to start day. Desk clerk very patient in resolving reservation confusion for some of our party. Large, clean, quiet, comfortable room.... More

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Wilton, Connecticut
Top Contributor
56 reviews 56 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First we arrived and couldn't find a place to park except in the way back behind the hotel. Then the hotel was freezing, including our room. We were not able to adjust the temperature or the fan and ended up sleeping under the blankets and with sweats on. The door to the room did not close tightly and the light... More

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Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

I apologize that you did not enjoy your stay with us at the Holiday Inn Express & Suits. We do strive to ensure our guest have a great stay. If you have the time, I would like to know which room you stayed in so I can follow up on the heating issue. All rooms do have an individual thermostat... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 8, 2014

My family stayed here after a day at Busch Gardens (a very hot day!). We were happy to get in and take a shower but the shower was terrible! There must have been something wrong with the shower head/ water pressure because it literally hurt to be under the spray. We showered when we first got in and the next... More

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Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

I would like to thank you for your feedback from you resent stay at the Holiday Inn Express & Suites. I would like to obtain the room you stayed in so I can see if the water pressure can be adjusted. We strive to give our guest great customer service. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

The hotel is very clean its rooms are spacious. The staff was very gracious and helpful answering all our questions. Busch Gardens and Water country USA are 5 minutes away Colonial Williamsburg about 15 minutes. Also the hotel offers a good free breakfast.

Was this review helpful? Yes 1
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for visiting with us at the Holiday Inn Express & Suites. I am please that you enjoyed your time with us. I look forward to your next visit to Williamsburg. More

Chapel Hill, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

I'm partial to Hilton properties, and was a little disappointed when I saw a conference I was attending had chosen this hotel for lodging. My experience with Holiday Inn Express has been mixed, but this property was definitely the best among the ones in which I have stayed. The room was clean and spacious, and the desk staff was pleasant.... More

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Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

I am glad we exceeded your expectations at the Holiday Inn Express & Suites. I hope you will stay with us again during your next visit to Williamsburg. More

Hazlet, New Jersey
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 25, 2014

- Very clean! - Friendly staff! - Plenty of on-site parking! - Located near MANY restaurants! - Very close to Colonial Williamsburg, Jamestown, Bush Gardens and Water Country USA, Premium Outlets mall. 5-10 min to any of these.

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Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for visiting us at the Holiday Express & Suites. We pride ourselves on delivering great customer service. I am glad you enjoyed your stay with us. I look forward to you next visit to Williamsburg. More

Cincinnati, Ohio, United States
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2014

This hotel is conveniently located to Colonial Williamsburg, Busch Gardens and the Busch brewery. There are plenty of restaurants nearby as well and the outlet mall is only about 3 miles away. The bed was very comfortable and we slept soundly. The lobby had free cookies in the evening but supply is limited. They were already gone when we checked... More

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Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for letting me know about your experience at the Holiday Inn Express & Suites. I apologize that the front desk did not point you in the direction of the coffee area. We do offer coffee, tea and hot chocolate 24 hours a day! We have also put a plan in place to ensure the tub and sink drains... More

Cary, North Carolina
Top Contributor
61 reviews 61 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 21, 2014

I booked this hotel by accident, thinking I was booking the Holiday Inn and Suites (not Express) that's a few blocks away and, I understand, newer and better (#2 on TA as of this writing). Bottom line is that the next time I stay in Williamsburg, I would try somewhere else. It wasn't horrible, but definitely not a place I'd... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Williamsburg, responded to this review

Dear HiHoHiHoRDU, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with the condition of our hotel. We are constantly working on improving the quality of service we provide and your feedback will... More

Williamstown, New Jersey
Top Contributor
111 reviews 111 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 21, 2014

Had the opportunity to stay at this hotel and we were very pleased. The hotel is very clean and the staff are very friendly. Our room was immaculate. It had a sitting area where the desk was located. Where the bed was located there was also another chair with an ottoman. The breakfast that the hotel provides was VERY good.... More

Was this review helpful? Yes
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for staying with us at the Holiday Inn Express & Suites. I will ensure that staff receives a copy of your comments. I look forward to your next visit with us. More

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Additional Information about Holiday Inn Express Williamsburg

Address: 1452 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Williamsburg 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Williamsburg Hotel Williamsburg
Holiday Inn Williamsburg

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