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Holiday Inn Express Williamsburg

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1452 Richmond Road, Williamsburg, VA 23185
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Holiday Inn Express Williamsburg
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267 Reviews from our TripAdvisor Community

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Traveler rating
    103
    95
    34
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    20
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesapeake, Virginia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 26, 2015

We choose HIEx more often than not. This one is located in a quiet location and has plenty of parking. Within walking distance to several restaurants and shops. Clean room and friendly front desk. Good wifi strength and decent TV channel options. I would definitely stay here again!

Was this review helpful? Yes 2
Catherine P, Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for staying with us at the Holiday Inn Express & Suites. I am glad you enjoyed your visit and found the nearby shops and dining options. I look forward to your next visit to Williamsburg. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 20, 2015

The staff was friendly and courteous. The outside was a little under lit but it was very nice on the inside. It is conveniently located near Colonial Williamsburg and the shopping was great! The continental breakfast was good and the fresh orange infused water at the desk...yum!

Was this review helpful? Yes 2
Catherine P, Manager at Holiday Inn Express Williamsburg, responded to this review

I am glad you enjoyed the refreshing water that is offered for our guest. We at the Holiday Inn Express & Suites always strive to provide the best customer service. I look forward to your next visit. More 

Port Charlotte FL
Level Contributor
94 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 19, 2015

We didn't exactly know where this was located when we booked the hotel, but once we arrived we were pleasantly surprised. It was right on Richmond Road, close to Colonial Williamsburg, not to far from Jamestown and Yorktown. The room was clean and comfy, the breakfast was more then we expected and the staff were very friendly. Just had a... More 

Was this review helpful? Yes 1
Catherine P, Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you so very much for visiting with us at the Holiday Inn Express & Suites Williamsburg. I am glad you found the hotel close to all the area attractions for easy access. I look forward to your next visit to the Holiday Inn Express & Suites Williamsburg. More 

Crawfordville, Florida
Level Contributor
126 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 17, 2015

We spent 3 nights here. We had a suite with a sofa and 2 beds plenty of room. Refrigerator, micro and coffee service in room. The breakfast hot food served was not even warm. The dining room staff could not keep up with even having coffee in 4 pots. There are plenty of waffle places nearby for breakfast. One morning... More 

Was this review helpful? Yes 3
Catherine P, Manager at Holiday Inn Express Williamsburg, responded to this review

I am so glad that you found your suite to be roomy enough for your family to enjoy at the Holiday In Express & Suites Williamsburg. I look forward to seeing you the next time you find yourself in Williamsburg, VA. More 

San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

Front desk and housekeeping people were very polite. The suite was clean, nice and comfortable. Good accessible location. Good breakfast included, though I consider it should end later than 9:30am. You want to sleep until late morning when you're on vacations. The only complaint I have is about the pool. I don't know if that's normal, but it was the... More 

Was this review helpful? Yes 2
Catherine P, Manager at Holiday Inn Express Williamsburg, responded to this review

I am glad you enjoyed your visit at the Holiday Inn Express & Suites Williamsburg. I apologize that the pool did not meet your expecations. I have spoken with the staff to ensure this is an isolated incident. Lood forward to your next visit. Thank you for letting me know about your stay. More 

Browns Mills, New Jersey
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

I travel often and always stay at a holiday inn or other IHG properties. I am usually greeted with warmth. The staff even thanks me for being a rewards member. But this visit was not my usual experience. The front desk woman was looking at me as if she was surprised to see me. She had almost a "yeah" look... More 

Was this review helpful? Yes 2
Teresa S, General Manager at Holiday Inn Express Williamsburg, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will address them with the proper managers to ensure training is properly done so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can... More 

Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 11, 2015

First, it is at a great location, just minutes from W&M and Colonial Williamsburg, and surrounded by places to eat and shop. Staff was very nice. Room was large and clean. Only thing that did not meet my expectations was that breakfast (free) was a little lower quality than I expected (powdered eggs). The reason for only giving this a... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2015

We had a great stay during a packed Spring Break week. The staff were delightful and met several special requests with a smile. The kept a consistent supply of refreshments available including infused water and warm cookies! We walked to several locations nearby to shop and eat. Just perfect for a family of 5!

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

clean and comfortable rooms the rooms were well stocked with towel and the amenities were nice like the heated pool and fitness room the staff was very nice and courteous there is a nice porch to hang out on overall a great experience

Was this review helpful? Yes 4
Lake Wales, Fl
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 25, 2015

While visiting the College of William & Mary we stayed here. Very clean, very helpful staff, great location. We had a very long day prior to our arrival thanks to an early morning flight followed by US Airways giving away our seats on the connecting flight and a snow storm on the first day of spring.... but everything at the... More 

Was this review helpful? Yes 2
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