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Quality Inn Historic East - Busch Gardens Area

2.5 of 5 505 York street, Williamsburg, VA 23185
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Quality Inn Historic East - Busch Gardens Area
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Quality Inn Historic East - Busch Gardens Area
Quality Inn Historic East - Busch Gardens Area
Quality Inn Historic East - Busch Gardens Area
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166 reviews from our community

Traveler rating
    58
    37
    23
    19
    29
See reviews for
91
34
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotels looks better on the photos than it is. The room was worn out, with cracks on the walls and ceiling. Breakfast bar was not great. My daughter got sick from swimming in the pool ones. Staff are friendly, except for one of the front desk ladies. She was not friendly or professional. She did not make us feel... More 

Was this review helpful? Yes
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Marisa, Thank you for taking a moment to share your concerns with us. As you know from previous stays, this is not the norm and we'd like to make it up to you. If you could please contact me, I'd like to speak more to you about your stay. Thank you Tracy More 

Williamsburg, Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This small hotel is full of charm and friendly staff members.From the time you check in you feel at home and appreciated as a guest. Unlike some other more expensive hotels you are treated as one of the family. The room could use a new coat of paint and some better lighting. But so could I, I am told. The... More 

Was this review helpful? Yes
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

StevenR - Thank you for taking time out to share your experience. We are pleased to hear that you have found a home at our hotel. We appreciate all of our guest and I will pass on your compliments to the entire staff. Thank you for your business and we hope to see you again very soon! Yours in Hospitality;... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2014 via mobile

We stayed here last week for two nights. The pool and full breakfast were top of the line! Great price and we got a free upgrade, two rooms one with a full kitchen and the other with two twin beds. Tracy the manager was pleasant and extremely helpful. When I booked online I must have checked pet friendly room and... More 

Was this review helpful? Yes 2
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for taking time out to share your experience. We are pleased to hear that you found our hotel to be great and close to the Historic Area. Our pool and hot tub are important to a great hotel experience and we are glad that you found both of those during your recent stay. Thank you for your business... More 

Stafford, Virginia, United States
1 review
2 of 5 stars Reviewed December 8, 2014

Stay away from this place!!! I chose this hotel because it was one of the only pet-friendly hotels in the area and although it is a great price... you get what you pay for!!! I planned a trip to Busch Gardens Christmas Town for my fiance's birthday and I was mortified when we unlocked our room. It was dark, dingy,... More 

Was this review helpful? Yes
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Please accept our sincere apologies for any hassle or frustration these incidents have caused you. We welcome you to contact our offices directly if we may be of any additional assistance or if you would like to discuss your stay further. We hope you will return to stay with us the next time you visit the area so we may... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

The room was a great size for me and my partner and our friend. Two good size beds. The front desk guest services were very welcoming and wanted to make sure I was satisfied. The morning breakfast consisted of biscuits and sausage gravy, waffles, boiled eggs, cereal, yogart, bagels and donuts and muffins, coffee, and orange juice and apple juice.... More 

Was this review helpful? Yes
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for taking time out to share your experience. We are so pleased to hear that you enjoyed our surroundings. We hope that you will keep us in mind in the future anytime you visit Historic Williamsburg. Thank you for your business! Yours in Hospitality, More 

Riverdale, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

Stayed with friends from out of town for three days. It is an older hotel but very clean and the indoor pool is also very clean and heated with a hot tub. WHAT MORE COULD YOU WANT? Well, Colonial Williamsburg is just across the street from the hotel, can't beat that. Whenever I have friends in town for a great... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Good Afternoon Gloria G, Thank you for your inspirational feedback! We thank you for choosing the Quality Inn for your lodging needs while in the Williamsburg area and we definitely look forward to seeing you and your friends in the future! We are in a great location and we are always trying to go above and beyond for all of... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

The Quality Inn Historic East is a great hotel that offers a comfortable room, great in door swimming pool, free breakfast, outstanding and professional staff always willing to help, and most of all is within walking distance to the Williamsburg Historic area and a short drive to Busch Gardens and Yorktown and Jamestown and many James River Plantation Mansions are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Good Afternoon Malin M, It was a pleasure serving you and your family! We thank you for the kind words and we definitely look forward to seeing you again soon! At Your Service, Chad Ledford General Manager More 

Dover, Pennsylvania
2 reviews
3 of 5 stars Reviewed October 28, 2014

we have stayed at this hotel a couple of years ago & we liked the location etc. we recently returned on 10/21/14 and enjoyed our stay despite the renovations being done. free breakfast was good--never expected the delicious eggs! disappointed that one cereal knob for corn flakes was broken. will stay here again in the future.

Was this review helpful? Yes
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Good Afternoon 2conchs, We are glad that you returned to the Quality Inn and we thank you for your loyalty. We thank you for overlooking the renovations and I am glad that you enjoyed your stay! The cereal knob is fixed and 100% operational so on your next visit you can definitely enjoy the corn flakes! We look forward to... More 

Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 21, 2014

Where do I begin! The only thing I can say that is positive is that the Staff is very friendly at Check-In. Everything went down hill from there. Upon walking into the room we where immediatly hit with the smell of cigerates. The beds where Full Beds and not the typical Queen beds in other hotel chains. The room is... More 

Was this review helpful? Yes 1
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Good Afternoon 645tonyl, I do apologize that you had such an unsatisfactory experience at our hotel. I would like to talk with you about your stay, please contact me at 757-220-3100 or via email at gm.va222@choicehotels.com At Your Service, Chad Ledford General Manager More 

wilmington nc
Top Contributor
57 reviews 57 reviews
12 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 20, 2014

If you need a quick clean place to rest, this is it. Expect nothing and you will be pleased. I found the breakfast to be adequate. The wifi is great and fast, the beds ok. Don't spend a lot you will be ok. Close to everything, less than 10 min to Busch Gardens.Your classic budget motel.

Was this review helpful? Yes
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Good Afternoon theseaforus, It was a pleasure having you at our hotel and we are always improving the facilites in both the interior and exterior building. We like to hear feedback from our guests so that we may continously improve, especially in the areas our guest see it most! Again, I thank you for your feedback and we look forward... More 

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Additional Information about Quality Inn Historic East - Busch Gardens Area

Address: 505 York street, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Historic East - Busch Gardens Area 2.5*
Number of rooms: 81
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