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Quality Inn Historic East - Busch Gardens Area

2.5 of 5
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505 York street, Williamsburg, VA 23185
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Quality Inn Historic East - Busch Gardens Area
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Ranked #55 of 79 Hotels in Williamsburg
A recent review
3 of 5 stars reviewed 1 week ago
taffytrixie Indiana
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186 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Indiana
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

You couldn't ask for a better location as this motel is nearby Busch Gardens and Colonial Williamsburg. The location is in need of a bit of updating and renovations. Our children enjoyed the nice indoor pool and the price is very good if trying to keep the finances on the lower side. It is a bit challenging to get add'l... More 

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

We are please you enjoyed your stay here with us. I am sorry for the troubles you in countered with the housekeeping department not getting you the extras that you required. We value your feedback and learn from it. We hopr to see you again in the future! Tracy More 

Hancocks Bridge, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is a little outdated but still a great place to stay. Close to both Busch Gardens and Water Country. Great pool and hot tub, the kids had a blast spending many hours in there. The staff were so friendly and great, when ever they walked by they always asked if we needed anything. Breakfast was included and was very... More 

Was this review helpful? Yes 1
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you so much for your feedback, We clearly need to make a few adjustments but are pleased you enjoyed your stay. Looking forward to your visit in the future! Tracy More 

1 review
2 of 5 stars Reviewed 2 weeks ago

First of all I'd like to say that the lobby man was very friendly and helpful when I asked him about the wifi, ect. Second..the Bathroom. I was very, very displeased with the bathroom. When I took a shower there were two spiders that I had to kill, a ball of hair near the back of the toilet, hair on... More 

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for posting your comments regarding your experience at our hotel. It is our hotel’s policy to speak with our guest that experienced a problem. As a courtesy, we would ask you to contact the desk prior to 4 pm to discuss your stay further. I apologize if you were disatisfied with your stay. I am sorry that you... More 

Rocky Mount, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Typically when we visit Busch Gardens, we stay budget friendly. Usually stay in a run-down motel far away to save money. This trip I decided to keep us close to the park and thought we were upgrading because we ended up pay twice as much! OH GOODNESS WAS I WRONG! First off, the staff were super helpful and very friendly.... More 

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedback. You are correct we do not have pictures posted online for the exterior building, I do in fact have a photo shoot scheduled for June 15th, so we can do just that. I apologize for any confusion and troubles that you had, please feel free to contact me directly and we can discuss your stay... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I know what they say, "you get what you pay for" and I'm not one to be really be up tight about the little things but this Quality Inn was just not up to par with the one down the street, which I stayed at the last time. The staff was very friendly and breakfast was normal. I had a... More 

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for posting your comments regarding your experience at our hotel. I apologize for any short comings to the room you encountered. I have spoken with the staff and advised them of youor your feedback. I am available by phone if you would like to discuss your stay further. Tracy More 

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Bottom line is this: you get what you pay for. If you are looking for a place to lay your head for a short stay and not worried about the appearance of your room, then you will be okay here. Our room wasn't dirty, it is just old and no amount of cleaning can help that. Lamp shades need replacing,... More 

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedback. We apologize for not meeting your expectations. Please feel free to contact us directly if you would like to discuss your stay further. Tracy More 

Annapolis, Maryland
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

You get what you pay for. The cost was inexpensive but I expect more of a Quality Inn. This was more like a Super 8 or Motel 6. There were huge cob webs hanging from the ceiling, trash and a half eaten lollipop in our room, The room needed painting and repairs. The tub had black marks/stains on the floor.... More 

Was this review helpful? Yes 3
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedbeack. I would welcome you to contact the hotel directly to discuss your stay futher. Tracy More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

We stayed here after finding a good deal online. Don't let the lobby fool you. Staff is nice but once you turn your key...,beware. Not clean, paint peeling, bathroom tub and shower were in need of repair and the "kitchen/ bar" looked like something you'd see in a frat basement. The couch was frayed and the comforter and towels were... More 

Was this review helpful? Yes 1
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Stellaluxum, Thank you for taking a moment to share your concerns with us. As you know from previous stays, this is not the norm and we'd like to make it up to you. If you could please contact me, I'd like to speak more to you about your stay. Tracy More 

Gettysburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed May 21, 2015

Friendly staff and very accommodating. It was situated very close to Williamsburg which is where I was headed to. Their pool was an added surprise, and the beds were very comfortable. This will be my choice hotel upon returning to Williamsburg.

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General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Blaricum, Noord-Holland, Netherlands
Top Contributor
77 reviews 77 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 20, 2015

My husband and I stayed here for 2 nights and we enjoyed it. The personnel in the reception and in the dinning room was really nice and kind. Our bedroom and bathroom were clean and the bed was really comftable. We didn't find anything wrong about it. It had AC and a diversity of tv channels. We didn't have time... More 

Was this review helpful? Yes
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for taking time out to share your experience. We are pleased to hear that you found our hotel to be great place to stay. Thank you for your business and we hope to see you again very soon! Tracy More 

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